ReminderCall Reviews

Pros

Getting started with the product was very easy for me and changing or updating messages is a simple process.

Cons

The only downside I've run into is that customer service can involve long hold times whenever I have a question about the product.

Pros

Keeping my clients on top of their appointments has been really simple and getting their responses back through email has worked out very well for me.

Cons

Honestly there's nothing about it that we dislike.

Pros

I really like that the reminder messages are sent automatically so I do not have to handle anything myself once it is set up.

Cons

Frustrating part is that when something goes wrong, I cannot fix it on my own and have to call or email someone for help. For example, if the automatic reminders do not go out that day, I have to contact it and ask them to send them manually. Sometimes that does not even happen in time because I do not realize the reminders failed until the next day when I see it in the report. On top of that, I cannot send longer texts so I end up breaking them into multiple messages. My current system also is not compatible with the advanced version or whatever upgrade allows larger message options.

Pros

Setting up and integrating the it feature was really easy and I've found it very convenient to use.

Cons

One thing that could be better is having to log in every time just to reply to text messages.

Pros

It connects nicely with my Google Calendar and sends basic text message reminders which was exactly what I needed.

Cons

The interface isn't as simple as I would have liked.

Pros

Using the software feels very easy and I appreciate that the customer support team is based in the U.S. and easy to reach whenever I need help.

Cons

I'm satisfied with every part of the service.

Pros

One thing I really like is being able to use the specific feature I need without having to deal with a bunch of other tools I don't use.

Cons

A frustrating part is that clients frequently get confused and reply to the text reminder number instead of my main number, even though the message tells them which number to use.

Pros

Getting started with it was very easy for me and being able to cancel scheduled messages later on is a really useful feature.

Cons

Text limit is a downside since it doesn't allow enough words. I'd like to include more details in the messages.

Pros

It fit right into my scheduling program without any hassle which made setup and daily use very easy.

Cons

There have been a few times when the character limit on outgoing messages made things a bit challenging.

Pros

Everything about it feels very user-friendly and my clients really appreciate getting text reminders for their upcoming appointments.

Cons

Don't have any complaints. For me it's very user friendly throughout.

Pros

Using the software has been very easy and I've noticed our no-show rate has dropped significantly because of it.

Cons

Its simplicity stands out and our no-shows have gone down drastically.

Pros

Starting with it was incredibly simple and day to day it just works without any effort on my part. I find my patients are showing up and even expect their reminders now.

Cons

Only annoyance is having to change my password to access the software but that's due to the system I use, not this product.

Pros

Sending appointment reminders is very easy for me and I use it for exactly that purpose.

Cons

Every now and then, the system sends a reminder to a phone number that isn't in our database. It's rare though, only around 2 or 3 times a year.

Pros

Setting everything up was easy and making changes has been simple with help from the support team whenever I needed it which I really appreciate.

Cons

Great tool but the only downside on our end is the 3-hour time difference when reaching support but most issues aren't urgent and can usually wait.

Pros

The initial setup is easy, the customer service has been really helpful and I feel the pricing is budget-friendly for what it offers.

Cons

Voice recorder could use some improvement. I also wish there were more options available and some clients have a hard time understanding how it works.

Pros

The software has been very reliable and replying to patients is easy for me. I also really appreciate the reminder confirmation feature and I find customer service is always easy to reach when needed.

Cons

The only downside is the character limit on text messages. It would be better if longer messages could be sent or at least split automatically into two separate texts.

Pros

Installation was very easy and the customer service was excellent especially for someone like me who isn't very tech-savvy.

Cons

At our new location, power outages created problems because they caused the tunnel to stop running.

Pros

Using this product has been a very positive experience because it feels simple, dependable and effortless to work with which I really enjoy.

Cons

I'd still prefer having support for more characters without needing to split text messages.

Pros

Everything works well and it's fairly easy to use and get implemented which I find convenient.

Cons

Only limitation I've run into is that it doesn't let me set up more than one reminder.

Pros

The startup was quick and the layout made it simple to move around and update anything whenever needed which I liked.

Cons

I didn't run into anything I disliked, if anything, I just wish I had heard about this company much sooner.