Last Updated
Overview
ReminderCall automates patient communication to ensure higher attendance rates and smoother daily operations for healthcare practices. While the user interface can be a bit more modernized, its integration and reliability make it an essential tool for schedule management.
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Starting Price
Custom
ReminderCall Specifications
Analytics And Reporting
Customer Feedback Surveys
Self-Service Portal
Email Management
What Is ReminderCall?
ReminderCall is a customer service platform designed for medical, dental, and vision practices looking to simplify appointment logistics and patient communication. The software features automated multi-channel messaging that reduces no-shows and secures two-way texting to handle patient queries instantly.
By integrating directly with existing health records, ReminderCall software allows staff to focus on in-person care rather than manual phone tags, which improves operational efficiency and revenue for the practice.
ReminderCall Pricing
ReminderCall Integrations
ReminderCall supports integration with multiple systems and platforms, such as:
- Athenahealth
- eClinicalWorks
- Open Dental
- Eaglesoft
- RevolutionEHR
Who Is ReminderCall For?
ReminderCall software is ideal for a wide range of industries and sectors, including:
- Behavioral health
- Chiropractic
- Dental
- Fertility
- Insurance
- Physical therapy
Is ReminderCall Right For You?
ReminderCall is an ideal fit for healthcare providers who prioritize efficient integration and regulatory compliance to protect their bottom line. The software stands out as a dependable infrastructure choice, particularly for practices needing deep connectivity with legacy EMR systems. ReminderCall is certified as HIPAA Compliant and maintains high security standards, including PCI Level 1 Service Provider and HITRUST (e1 HITRUST Badge) compliance.
Still unsure whether ReminderCall software? Connect with our customer support staff at (661) 384-7070 for further guidance.
ReminderCall Features
ReminderCall software delivers customizable appointment notifications through text, voice, and email to ensure patients confirm their slots. This multi-channel approach significantly reduces no-show rates and updates the schedule status automatically in the EMR, which saves staff from making manual confirmation calls and improves overall office flow.
The platform enables secure and real-time text conversations between office staff and patients directly from the desktop dashboard. This feature allows for quick answers to questions and rescheduling needs without requiring staff to use personal cell phones, which maintains professional boundaries and ensures that all communications are archived.
ReminderCall features include a waitlist automation tool that instantly notifies a list of patients when a last-minute cancellation occurs. This system allows patients to claim the open slot through text reply, which helps practices maintain full schedules and recover potential lost revenue from unexpected gaps.
The software automates patient retention by scanning the database for those due for recurring appointments, such as six-month cleanings or annual exams. It sends targeted scheduling links to these patients, which effectively reactivates dormant accounts and ensures a consistent flow of future bookings without manual list generation.
Users can send mass notifications to the entire patient base or specific groups regarding office closures, weather emergencies, or new services. This feature ensures rapid dissemination of critical information to keep all patients informed instantly without the need for individual outreach efforts or time-consuming phone trees.
