Last Updated
Overview
ReminderCall automates patient communication to ensure higher attendance rates and smoother daily operations for healthcare practices. While the user interface can be a bit more modernized, its integration and reliability make it an essential tool for schedule management.
Overall Rating
Based on 41 users reviews
4.7
Rating Distribution
Positive
90%
Neutral
10%
Negative
0%
Starting Price
Custom
ReminderCall Specifications
- Analytics And Reporting
- Customer Feedback Surveys
- Self-Service Portal
- Email Management
What Is ReminderCall?
ReminderCall is a customer service platform designed for medical, dental, and vision practices looking to simplify appointment logistics and patient communication. The software features automated multi-channel messaging that reduces no-shows and secures two-way texting to handle patient queries instantly.
By integrating directly with existing health records, ReminderCall software allows staff to focus on in-person care rather than manual phone tags, which improves operational efficiency and revenue for the practice.
ReminderCall Pricing
ReminderCall Integrations
ReminderCall supports integration with multiple systems and platforms, such as:
- Athenahealth
- eClinicalWorks
- Open Dental
- Eaglesoft
- RevolutionEHR
Who Is ReminderCall For?
ReminderCall software is ideal for a wide range of industries and sectors, including:
- Behavioral health
- Chiropractic
- Dental
- Fertility
- Insurance
- Physical therapy
Is ReminderCall Right For You?
ReminderCall is an ideal fit for healthcare providers who prioritize efficient integration and regulatory compliance to protect their bottom line. The software stands out as a dependable infrastructure choice, particularly for practices needing deep connectivity with legacy EMR systems. ReminderCall is certified as HIPAA Compliant and maintains high security standards, including PCI Level 1 Service Provider and HITRUST (e1 HITRUST Badge) compliance.
Still unsure whether ReminderCall software? Connect with our customer support staff at (661) 384-7070 for further guidance.
ReminderCall Features
Automated Appointment Reminders
ReminderCall software delivers customizable appointment notifications through text, voice, and email to ensure patients confirm their slots. This multi-channel approach significantly reduces no-show rates and updates the schedule status automatically in the EMR, which saves staff from making manual confirmation calls and improves overall office flow.
Two-Way Text Messaging
The platform enables secure and real-time text conversations between office staff and patients directly from the desktop dashboard. This feature allows for quick answers to questions and rescheduling needs without requiring staff to use personal cell phones, which maintains professional boundaries and ensures that all communications are archived.
Fill My Schedule
ReminderCall features include a waitlist automation tool that instantly notifies a list of patients when a last-minute cancellation occurs. This system allows patients to claim the open slot through text reply, which helps practices maintain full schedules and recover potential lost revenue from unexpected gaps.
Recare And Recall
The software automates patient retention by scanning the database for those due for recurring appointments, such as six-month cleanings or annual exams. It sends targeted scheduling links to these patients, which effectively reactivates dormant accounts and ensures a consistent flow of future bookings without manual list generation.
Broadcast Messaging
Users can send mass notifications to the entire patient base or specific groups regarding office closures, weather emergencies, or new services. This feature ensures rapid dissemination of critical information to keep all patients informed instantly without the need for individual outreach efforts or time-consuming phone trees.
Pros And Cons of ReminderCall
Pros
Reduces missed appointments and no-shows
Improves patient satisfaction through timely and preferred communication
Secures patient data with high-level HIPAA and PCI compliance
Cons
Potential for delays or delivery issues due to patient network connectivity
Some patients may prefer traditional and non-automated communication
ReminderCall Reviews
Total 41 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars76%
4
Stars15%
3
Stars10%
2
Stars0%
1
Stars0%
Share your experience
Health, Wellness and Fitness, 1-10 employees
More than a year
“reliable appointment reminders”
Pros
Using this has been a fast and affordable way for me to send appointment reminder texts to my patients. When a patient doesn't have a cell phone, it automatically turns the text into a voice reminder and calls them instead.
Cons
Don't have any complaints about it. It covers everything I need for reminding patients about their upcoming appointments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 500+ employees
Less than 6 months
“helpful reminders”
Pros
I find automatic appointment reminder texts really useful for keeping my bookings on track and making sure my clients don't forget their scheduled time.
Cons
One small limitation is that customers can reply in ways the system doesn't always recognize if they don't follow the instructions provided. It's not really a software flaw but the reply process could be a bit more simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 1-10 employees
More than a year
“Integrated patient confirmations”
Pros
One feature I really appreciate is the integration with our software since it lets me see exactly when patients have confirmed their appointments.
Cons
The downside is the pricing model because being charged for each text instead of having one flat monthly rate can get expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Frequently Asked Questions
Does ReminderCall offer an API?
Yes, the platform provides an API.
What other apps does ReminderCall integrate with?
The platform integrates various software and services, including Athenahealth, eClinicalWorks, Open Dental, RevolutionEHR, and Eaglesoft.
What types of pricing plans does ReminderCall offer?
The vendor offers customized pricing plans, depending on the unique requirements of businesses. Request a customized ReminderCall price quote for your business today!
Does ReminderCall have a mobile app?
Information regarding a dedicated mobile app has not been specified by the vendor.
What level of support does ReminderCall offer?
The platform provides support through chat, phone, and email.
Who are the typical users of ReminderCall?
ReminderCall features are designed for businesses in industries and sectors like fertility, dental, chiropractic, physical therapy, insurance, and behavioral health.
What languages does ReminderCall support?
The platform currently supports the English language.