RemoteToPC Reviews
Total 10 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars40%
3
Stars0%
2
Stars10%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Accounting, N/A employees
More than a year
“Versatile remote desktop toolkit”
Pros
It comes with a wide range of features for remote desktop use. Beyond connecting to a desktop remotely, it also works well for file transfers and remote printing which makes it a very practical all-in-one tool.
Cons
I've been using it for over a year and have been very satisfied with the software overall. There's still some room to improve the speed of certain tools but it hasn't been a major issue for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Arts and Crafts, N/A employees
More than a year
“complete access hub”
Pros
After trying several remote access tools, this one has been the simplest and most dependable to use. The interface is easy and having all my devices visible in one place makes managing everything much more convenient.
Cons
Haven't run into anything missing with this software. It really handles everything I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Construction, N/A employees
Less than a year
“frustrating downtime”
Pros
This tool was among the most affordable options available on the market.
Cons
Whenever the software ran updates, it would sometimes log me out and force me to go to the unattended remote site just to restart it.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Printing, N/A employees
Less than 6 months
“Reliable even on slow internet”
Pros
Even with our very slow office internet connection, this software has been performing really well. We had trouble with other products constantly failing and disconnecting but this one has stayed reliable.
Cons
I haven't come across anything in the software that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
Less than a year
“Excellent for team coordination”
Pros
Bringing a whole team together to collaborate on projects works really well especially when it comes to coordinating construction work.
Cons
Don't personally pay for it since I'm usually invited into meetings but whenever I've used it the experience has been very positive.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Banking, N/A employees
Less than 6 months
“Helpful support”
Pros
Getting started with it is very easy and having a free trial is a big plus. The setup process is simple the website provides a lot of useful guidance and support is consistently available. Between the online screenshots and the support team remotely logging into your PC when needed there's plenty of help throughout the process.
Cons
My only real complaint is that the free trial is limited to 14 days. With all the vendor management due diligence involved especially around monitoring and IT, that timeframe feels too short. It makes it difficult to fully understand how the system will perform across the entire organization so you end up testing it on a smaller scale first and then deciding whether to commit completely.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Not Specified, N/A employees
Less than 6 months
“Useful PC health monitoring”
Pros
One feature I appreciate most in this software is being able to check the health status of any PC I can access through the command center.
Cons
No downsides so far.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not Specified, N/A employees
Less than 6 months
“remote access every day”
Pros
After dealing with another remote access tool that kept failing on random machines almost daily, switching to this has been a huge relief. It has done exactly what it promises for the past month and I use it every single day without issues.
Cons
There isn't much to complain about because it simply does the job. Sure, more features could always be added but as it stands the software works reliably and I have no real complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Construction, N/A employees
Less than 6 months
“Simple remote training”
Pros
Remote training has become much more manageable with this and it lets me provide individualized support whenever needed from one accessible place.
Cons
I haven't run into any drawbacks so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, N/A employees
Less than 6 months
“Excellent value with handy monitoring”
Pros
Really good value for the price. Installation is easy, taking control of a client's PC is simple and the monitoring capabilities look very promising.
Cons
A few competing products are a little faster when remotely controlling a PC or server. It would also help to have an option to hide the password during installation through a deployment rule. Auto-hiding it and preventing users from stopping the software while it's running would be a nice improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8