RemoteToPC

RemoteToPC Reviews

Total 10 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

40%

3

Stars

0%

2

Stars

10%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

HZ
Halimatun Z.

Accounting, N/A employees

More than a year

4.0

“Versatile remote desktop toolkit”

Pros

It comes with a wide range of features for remote desktop use. Beyond connecting to a desktop remotely, it also works well for file transfers and remote printing which makes it a very practical all-in-one tool.

Cons

I've been using it for over a year and have been very satisfied with the software overall. There's still some room to improve the speed of certain tools but it hasn't been a major issue for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LB
Laura B.

Arts and Crafts, N/A employees

More than a year

5.0

“complete access hub”

Pros

After trying several remote access tools, this one has been the simplest and most dependable to use. The interface is easy and having all my devices visible in one place makes managing everything much more convenient.

Cons

Haven't run into anything missing with this software. It really handles everything I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JG
Jon G.

Construction, N/A employees

Less than a year

2.0

“frustrating downtime”

Pros

This tool was among the most affordable options available on the market.

Cons

Whenever the software ran updates, it would sometimes log me out and force me to go to the unattended remote site just to restart it.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

4

AL
Adrian L.

Printing, N/A employees

Less than 6 months

5.0

“Reliable even on slow internet”

Pros

Even with our very slow office internet connection, this software has been performing really well. We had trouble with other products constantly failing and disconnecting but this one has stayed reliable.

Cons

I haven't come across anything in the software that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, N/A employees

Less than a year

4.0

“Excellent for team coordination”

Pros

Bringing a whole team together to collaborate on projects works really well especially when it comes to coordinating construction work.

Cons

Don't personally pay for it since I'm usually invited into meetings but whenever I've used it the experience has been very positive.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

LS
Laura S.

Banking, N/A employees

Less than 6 months

5.0

“Helpful support”

Pros

Getting started with it is very easy and having a free trial is a big plus. The setup process is simple the website provides a lot of useful guidance and support is consistently available. Between the online screenshots and the support team remotely logging into your PC when needed there's plenty of help throughout the process.

Cons

My only real complaint is that the free trial is limited to 14 days. With all the vendor management due diligence involved especially around monitoring and IT, that timeframe feels too short. It makes it difficult to fully understand how the system will perform across the entire organization so you end up testing it on a smaller scale first and then deciding whether to commit completely.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

DH
David H.

Not Specified, N/A employees

Less than 6 months

4.0

“Useful PC health monitoring”

Pros

One feature I appreciate most in this software is being able to check the health status of any PC I can access through the command center.

Cons

No downsides so far.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AGS
Alan G S.

Not Specified, N/A employees

Less than 6 months

5.0

“remote access every day”

Pros

After dealing with another remote access tool that kept failing on random machines almost daily, switching to this has been a huge relief. It has done exactly what it promises for the past month and I use it every single day without issues.

Cons

There isn't much to complain about because it simply does the job. Sure, more features could always be added but as it stands the software works reliably and I have no real complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JL
Justin L.

Construction, N/A employees

Less than 6 months

5.0

“Simple remote training”

Pros

Remote training has become much more manageable with this and it lets me provide individualized support whenever needed from one accessible place.

Cons

I haven't run into any drawbacks so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MV
Mick V.

Information Technology and Services, N/A employees

Less than 6 months

4.0

“Excellent value with handy monitoring”

Pros

Really good value for the price. Installation is easy, taking control of a client's PC is simple and the monitoring capabilities look very promising.

Cons

A few competing products are a little faster when remotely controlling a PC or server. It would also help to have an option to hide the password during installation through a deployment rule. Auto-hiding it and preventing users from stopping the software while it's running would be a nice improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8