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Overview
RemoteToPC helps IT professionals and Managed Service Providers (MSPs) provide efficient, secure remote access and support to devices across various platforms. While the update management could be improved, the platform still offers reliability in connections. Overall, it is a reliable solution for delivering immediate customer service and remote management.
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Starting Price
Custom
RemoteToPC Specifications
- Escalation Management
- Queue Management
- Call Center Management
- Phone Support
What Is RemoteToPC?
RemoteToPC offers a comprehensive suite of tools for connecting to, managing, and supporting PCs remotely, ensuring business continuity and streamlined operations for IT departments and MSPs. The platform facilitates remote control over unattended devices, allowing administrators to perform maintenance and updates outside of business hours. The inclusion of robust security features, including advanced logging and encryption, ensures that sensitive customer data and connections remain protected.
RemoteToPC Pricing
RemoteToPC price plans are as follows:
- Basic: $99/year
- Business: $199/year
- Teams: $299/year
- Enterprise: $399+/year
Disclaimer: The pricing is subject to change.
RemoteToPC Integrations
Who Is RemoteToPC For?
RemoteToPC is suitable for organizations across various sectors and industries, including:
- Information technology
- Education
- Finance
- Healthcare
- Telecommunication
Is RemoteToPC Right For You?
RemoteToPC is an excellent choice for businesses requiring a dedicated and secure solution for remote IT support and management. Its emphasis on quick, reliable connections for unattended access makes it stand out for IT departments that require consistent remote control. The platform’s robust logging for compliance and security makes it a highly valuable solution for businesses and enterprises.
Still doubtful if the RemoteToPC software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
RemoteToPC Features
Remote Management
The platform provides a suite of tools for proactive remote management, including device monitoring and system diagnostics. Administrators can perform tasks like viewing system information, managing services, and deploying updates across a network of unattended devices.
Security And Logging
RemoteToPC facilitates users with high-grade encryption and detailed connection logging for audit trails. This ensures that every remote session is protected against unauthorized access and provides comprehensive visibility into all connection activities.
Monitoring And Alerts
The system continuously tracks critical system health metrics like CPU usage, RAM utilization, and C-Drive capacity in near real-time. This provides proactive notification via email when thresholds are exceeded, allowing IT teams to address potential hardware issues before they impact end-users.
Private Command Center
This centralized web portal serves as a unified dashboard for IT administrators to manage, group, and monitor all remote computers and user accounts. It facilitates bulk actions like reboots and allows staff to launch secure remote sessions quickly from a single location.
Remote Printing
With this feature, users can easily print documents from the host computer being accessed remotely directly to a printer connected to their local, physical machine. It eliminates the need to transfer files before printing, enhancing productivity for remote and hybrid teams.
Pros And Cons of RemoteToPC
Pros
Provides an easy-to-use interface
Unattended access for 24/7 management
Responsive and helpful customer support
Cons
No built-in chat or collaboration tools
Limited integrations with third-party software
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Frequently Asked Questions
Does RemoteToPC have a mobile app?
Yes, RemoteToPC offers a dedicated mobile app for both Android and iOS devices.
Does RemoteToPC offer an API?
Yes, RemoteToPC offers an API.
What types of RemoteToPC pricing plans are available?
The vendor offers four RemoteToPC price plans: Basic ($99/year), Business ($199/year), Teams ($299/year), and Enterprise ($399+/year). A free trial is also available. Receive a personalized RemoteToPC cost estimate specific to your organization.
What language does RemoteToPC support?
RemoteToPC supports English, French, German, Italian, Portuguese, and Spanish languages.
What other apps does RemoteToPC integrate with?
Information about third-party integrations has not been specified by the vendor.
What level of support does RemoteToPC offer?
RemoteToPC offers support via phone and live chat. Users can also fill out an online form to get in touch with the team.
Who are the typical users of RemoteToPC?
RemoteToPC features support organizations in the information technology, education, finance, healthcare, customer support, and telecommunication industries.