RemoteToPC
Last Updated
Overview
RemoteToPC helps IT professionals and Managed Service Providers (MSPs) provide efficient, secure remote access and support to devices across various platforms. While the update management could be improved, the platform still offers reliability in connections. Overall, it is a reliable solution for delivering immediate customer service and remote management.
RemoteToPC Specifications
- Escalation Management
- Queue Management
- Call Center Management
- Phone Support
RemoteToPC Features
Remote Management
The platform provides a suite of tools for proactive remote management, including device monitoring and system diagnostics. Administrators can perform tasks like viewing system information, managing services, and deploying updates across a network of unattended devices.
Security And Logging
RemoteToPC facilitates users with high-grade encryption and detailed connection logging for audit trails. This ensures that every remote session is protected against unauthorized access and provides comprehensive visibility into all connection activities.
Monitoring And Alerts
The system continuously tracks critical system health metrics like CPU usage, RAM utilization, and C-Drive capacity in near real-time. This provides proactive notification via email when thresholds are exceeded, allowing IT teams to address potential hardware issues before they impact end-users.
Private Command Center
This centralized web portal serves as a unified dashboard for IT administrators to manage, group, and monitor all remote computers and user accounts. It facilitates bulk actions like reboots and allows staff to launch secure remote sessions quickly from a single location.
Remote Printing
With this feature, users can easily print documents from the host computer being accessed remotely directly to a printer connected to their local, physical machine. It eliminates the need to transfer files before printing, enhancing productivity for remote and hybrid teams.
Pros And Cons of RemoteToPC
Pros
Provides an easy-to-use interface
Unattended access for 24/7 management
Responsive and helpful customer support
Cons
No built-in chat or collaboration tools
Limited integrations with third-party software
RemoteToPC Reviews
Total 10 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars40%
3
Stars0%
2
Stars10%
1
Stars0%
Share your experience
Accounting, N/A employees
More than a year
“Versatile remote desktop toolkit”
Pros
It comes with a wide range of features for remote desktop use. Beyond connecting to a desktop remotely, it also works well for file transfers and remote printing which makes it a very practical all-in-one tool.
Cons
I've been using it for over a year and have been very satisfied with the software overall. There's still some room to improve the speed of certain tools but it hasn't been a major issue for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Arts and Crafts, N/A employees
More than a year
“complete access hub”
Pros
After trying several remote access tools, this one has been the simplest and most dependable to use. The interface is easy and having all my devices visible in one place makes managing everything much more convenient.
Cons
Haven't run into anything missing with this software. It really handles everything I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Construction, N/A employees
Less than a year
“frustrating downtime”
Pros
This tool was among the most affordable options available on the market.
Cons
Whenever the software ran updates, it would sometimes log me out and force me to go to the unattended remote site just to restart it.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Frequently Asked Questions
What language does RemoteToPC support?
RemoteToPC supports English, French, German, Italian, Portuguese, and Spanish languages.
Does RemoteToPC offer an API?
Yes, RemoteToPC offers an API.
What types of RemoteToPC pricing plans are available?
The vendor offers four RemoteToPC price plans: Basic ($99/year), Business ($199/year), Teams ($299/year), and Enterprise ($399+/year). A free trial is also available. Receive a personalized RemoteToPC cost estimate specific to your organization.
What other apps does RemoteToPC integrate with?
Information about third-party integrations has not been specified by the vendor.
Does RemoteToPC have a mobile app?
Yes, RemoteToPC offers a dedicated mobile app for both Android and iOS devices.
What level of support does RemoteToPC offer?
RemoteToPC offers support via phone and live chat. Users can also fill out an online form to get in touch with the team.
Who are the typical users of RemoteToPC?
RemoteToPC features support organizations in the information technology, education, finance, healthcare, customer support, and telecommunication industries.