Reva: Pricing, Free Demo & Features

Name: Reva
Rating: 5 (1 reviews)

Last Updated Sep 17, 2026

Overview

Reva is a cloud-based customer service and guest review platform that helps vacation rental managers and hoteliers centralize and automate their reputation strategy. Although its hospitality focus may limit use in broader retail or service sectors, its AI-driven sentiment analysis delivers strong operational insights.

Overall Rating

Based on 1 users reviews

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Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

Product Snapshot

Reva Analyze Feedback And Take Action To Improve Guests Experiences

Reva Centralize Reviews Across All Channels Internal And External

Reva Specifications

CRM Integration
Real-Time Dashboard
Ticket Management
Live Chat
Omnichannel Support
Canned Responses
Analytics and Reporting
Customer Feedback Surveys
Escalation Management
Self-Service Portal

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What Is Reva?

Reva is a dedicated Customer Service and business intelligence tool built for the hospitality industry, particularly vacation rental managers (vrms). The platform centralizes all historical and future guest feedback from various channels (OTAs like Airbnb/Vrbo, PMS systems, Google) into one dashboard. Reva utilizes artificial intelligence (AI) to categorize review sentiment and empowers managers to streamline customer service response, track trends, and automate operational task creation for service recovery.

Reva Pricing

Reva pricing consists of the following plans:

Boutique: $69/month
Professional: $99/month
Enterprise: $0.99/property/month

Request a personalized Reva price quote for your business today!

Disclaimer: The pricing is subject to change.

Reva Integrations

Reva integrates with a variety of systems, including:

Breezeway
Hostfully
Guesty
Dtravel
Wordpress

Request a free Reva demo to learn more about its integration arrangements.

Who Is Reva For?

Reva is ideal for the following sectors and professionals:

Vacation rental and property managers
Hoteliers and boutique hotels
Customer service teams
Review-driven operations
Businesses reducing OTA reliance

Is Reva Right For You?

Reva is highly recommended if your business manages numerous properties and requires a scalable, data-driven strategy for customer service and service recovery. The platform’s ability to combine feedback with operations data (like creating tasks in Breezeway) is crucial for minimizing negative feedback loops and improving staff accountability. By analyzing trends and identifying problem properties (RevaBot), the platform allows for strategic portfolio management, helping maintain a competitive 5-star rating and driving higher Average Daily Rates (ADRs).

Still not sure about Reva? Contact our support team at (661) 384-7070 for further guidance.

Reva Features

Centralized Review Aggregation

Reva features a single dashboard to consolidate all historical and future reviews from every channel. This hub sends daily or weekly summary emails and allows managers to view the latest reviews and detect emerging trends in real-time.

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AI Operational Trend Analysis

The system leverages AI data models and reporting to transform guest feedback into actionable business improvements. Managers can use the AI bot to query reviews and instantly gain data-driven insights organized by unit, amenity, or housekeeper.

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Social Proof And Direct Bookings

This module automatically pushes positive guest reviews back to listing pages and aggregate testimonial pages for better SEO and higher Average Daily Rates (ADRs). It also empowers managers to create branded images of best reviews for social sharing.

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Client And Guest Communication

The platform helps boost credibility by allowing users to publish replies to all guest reviews directly within Reva. This function also supports building homeowner rapport by sending detailed review reports showcasing property value and quality.

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Pros And Cons of Reva

A quick look at Reva's strengths and weaknesses to
help you decide if it's the right fit

Pros

Centralizes all guest feedback from every channel
Full API access is included on all subscription plans
AI categorizes reviews and spots operational trends
Easy onboarding with pull-in of all historical reviews

Cons

No sufficient data for wide-ranging validation
Specialized focus limits use outside hospitality management

Reva Reviews

Insights from real users on Reva’s features,
performance, and overall experience.

Total 1 reviews

All reviews are from verified customers

Rating Distribution

Stars

100%

Stars

Share your experience

Cory M.

Not Specified, 101-500 employees

5.0

April 2026

“smart review insights platform”

Pros

It comes with a clean, user-friendly interface and does a really good job of leaning into AI with features such as sentiment analysis. One thing I really appreciate is being able to send a task straight into our task management system, plus assign specific team members to respond to guests or handle follow-up work. It also helps by prioritizing tasks and reviews based on urgency and other factors so we can operate more intelligently instead of just working through everything in chronological order. The integration with both top-level ratings and sub-score reviews from major OTAs like Booking.com and Airbnb is especially useful because it gives us more context than just the overall score. The near real-time updates are a big advantage as well. Setup was incredibly simple, honestly one of the easiest platforms we've implemented and overall it does a very solid job of surfacing useful insights quickly.

Cons

There's not much to complain about although it doesn't really extend much further beyond review insights.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Reva have a mobile app?

Reva does not offer a mobile app.

What types of pricing plans does Reva offer?

Reva offers a Boutique plan at $69/month, a Professional plan at $99/month, and an Enterprise plan at $0.99 per property per month. Request a Reva cost quote.

Does Reva offer an API?

Yes, Reva software offers an API.

What other apps does Reva integrate with?

Reva integrates with Breezeway, Hostfully, Guesty, Dtravel, and WordPress.

What level of support does Reva offer?

Reva provides responsive customer support available Monday through Friday from 7 a.m. to 6 p.m. EST.

Who are the typical users of Reva?

Reva is ideal for vacation rental and property managers, hoteliers, customer service teams, review-driven operations, and businesses reducing OTA reliance.

What language does Reva support?

Reva is available in English.