Review Ninja: Pricing, Free Demo & Features

Name: Review Ninja
Rating: 5 (1 reviews)

Last Updated Sep 5, 2026

Overview

Review Ninja is an extensive customer service platform that delivers real-time review monitoring and centralized reputation management across social and review platforms. While the platform’s performance can be slow under extensive load, it automates review generation and efficient customer interaction handling.

Overall Rating

Based on 1 users reviews

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

Review Ninja Specifications

Analytics And Reporting
Customer Feedback Surveys
Ticket Management
Live Chat
Omnichannel Support
CRM Integration
Canned Responses
Escalation Management
Self-Service Portal
SLA Management

View All Specifications

What Is Review Ninja?

Review Ninja is a cloud-based customer service platform that monitors and manages online reviews across top review sites and social accounts. It provides automated review solicitation and dashboard views of all customer interactions and ratings. The platform enables businesses to broadcast positive reviews to improve brand visibility and track reputation changes in real time. It also supports review generation, social listening, and rank monitoring to build stronger trust and influence customer decisions.

Review Ninja Pricing

Review Ninja pricing varies according to the following plan:

Basic Plan: $20/user/month

Get a Review Ninja price customized to your business requirements and budget.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

Review Ninja Integrations

The vendor has not provided details about third-party integrations for this software. Schedule a Review Ninja demo to learn more about the software capabilities.

Who Is Review Ninja For?

Review Ninja is suitable for the following sectors:

Healthcare
Dental
Real estate
Retail
Food
Automotive
Legal

Is Review Ninja Right For You?

Review Ninja software is suitable for businesses aiming to strengthen their online reputation and maximize customer engagement through reviews. It enhances review monitoring and social feedback capture from multiple channels. The platform facilitates automatic review requests and highlights positive feedback to prominent review sites.

Still not sure if Review Ninja is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.

Review Ninja Features

Reputation Management

Review Ninja provides tools to find, verify, and update online review profiles across major review platforms. It continuously monitors business reputation and customer sentiment trends. The platform also offers prompt responses to both positive and negative customer feedback.

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Review Monitoring

The software enhances real-time tracking of customer reviews and social media feedback. It organizes reviews by impact, sentiment, and source for better insights. The platform also offers proactive engagement by highlighting critical issues that require immediate attention.

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Review Generation

The system automates review solicitation via email, SMS, web forms, and social channels. It delivers prompts to encourage customers to leave fresh and relevant feedback. Review Ninja also improves search visibility and stronger brand credibility through increased volume of verified reviews.

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Review Marketing

The platform provides tools to promote positive customer reviews across social media and web channels. It amplifies favorable feedback to enhance brand visibility and embeds recent reviews directly into websites to reinforce trust and influence potential customers.

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Pros And Cons of Review Ninja

A quick look at Review Ninja's strengths and weaknesses to
help you decide if it's the right fit

Pros

Automates review solicitation
Promotes positive reviews
Provides real‑time updates and response alerts
Enhances rank monitoring across review sites

Cons

Updates may slow down implementation time
Extensive capabilities may initially overwhelm users

Review Ninja Reviews

Insights from real users on Review Ninja’s features,
performance, and overall experience.

Total 1 reviews

All reviews are from verified customers

Rating Distribution

Stars

100%

Stars

Share your experience

Prashant K.

Medical Practice, 51-100 employees

Less than a year

5.0

December 2019

“effective tool for collecting reviews”

Pros

Using this software, I was able to collect more than 80 online reviews for my practice. It's been a really effective tool and has worked very well for us.

Cons

there's no option to resend a text message to a patient for a repeat office visit.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 1 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What types of pricing plans does Review Ninja offer?

The vendor offers customized pricing plans according to different business needs. It offers a Basic Plan at $20.00/user/month. Get a customized Review Ninja cost breakdown for your business today.

Who are the typical users of Review Ninja?

The typical users of Review Ninja include sectors like healthcare, dental, real estate, retail, food, automotive, and legal.

What other apps does Review Ninja integrate with?

The vendor has not provided details about third-party integrations for this software.

What level of support does Review Ninja offer?

Review Ninja offers support through email, phone number, and form submission.

Does Review Ninja have a mobile app?

No, Review Ninja does not offer a mobile app.

What language does Review Ninja support?

Review Ninja software supports English language only.

Does Review Ninja offer an API?

No, Review Ninja does not offer an API.