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Overview
Reviewbit offers a WhatsApp-based review collection platform that helps e‑commerce stores efficiently gather text, photo, and video reviews. While it may require some setup and familiarity with WhatsApp Business API, its automated review requests and Shopify integration make it a reliable choice for boosting social proof and customer engagement.
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Starting Price
Custom
Reviewbit Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Canned Responses
What Is Reviewbit?
Reviewbit is a specialized Shopify application designed to shift review collection from low-engagement emails to high-conversion WhatsApp chats. It enables merchants to automatically request and capture authentic product feedback, including photos and videos, directly within a familiar messaging interface. This streamlined process addresses the pain point of low response rates, helping businesses of all sizes rapidly build the social proof needed to establish credibility and increase conversion rates on their storefronts.
Reviewbit Pricing
Reviewbit pricing includes the following options:
Pay per review:
- $2.99/video/photo review collected
- $0.99/rating/text only review collected
- $0.44/no review collected
Recurring Subscription:
- Basic: $10/month
- Premium: $55/month
- Business: $120/month
- Free Subscription: $0/month
- Forever Free: $0/month
Disclaimer: The pricing is subject to change.
Reviewbit Integrations
The software supports integration with multiple systems and platforms, such as Shopify software.
Who Is Reviewbit For?
Reviewbit is ideal for a wide range of industries and sectors, including:
- Fashion and apparel
- Beauty and cosmetics
- Food and beverage
- Home and garden
- Health and wellness
- Toys and hobbies
- Gifts and events
Is Reviewbit Right For You?
Reviewbit is ideal for Shopify merchants who want more engaging review collection than traditional email requests. The platform automates WhatsApp review invitations supporting text, photo, and video feedback, and showcases them using customizable product-page widgets. Personalized messages and reward incentives encourage customer responses, while visual content strengthens social proof. For businesses seeking efficient, authentic feedback collection, Reviewbit offers a practical and streamlined solution.
Still unsure about Reviewbit? Contact our customer support staff at (661) 384-7070 for further guidance.
Reviewbit Features
Schedule
Reviewbit allows e‑commerce stores to set precise times for automatic review requests. Merchants can control when messages are sent after purchase, optimizing response rates and ensuring customers receive requests at the most convenient moments to maximize engagement and review submissions.
Follow-Up And Reminder
The platform enables merchants to personalize initial messages, follow-ups, and reminder WhatsApp notifications. By customizing tone, content, and timing, stores can increase customer response rates while maintaining brand voice, ensuring that review collection is consistent, professional, and more likely to generate authentic feedback.
Rewards
The software provides options to incentivize customers for leaving reviews through WhatsApp. Merchants can offer discounts, coupons, or other rewards, encouraging participation, increasing the number of submissions, and creating a positive feedback loop that strengthens customer loyalty and improves product credibility.
Edit Reviews
Reviewbit allows merchants to edit customer reviews before publishing on their website. By correcting typos, grammar, or formatting, stores can maintain professional presentation, protect brand credibility, and ensure that shared feedback is clear, readable, and aligns with the overall store experience.
Photos And Videos
The platform motivates users to submit photos and videos with their reviews. By collecting visual content alongside written feedback, stores can enhance social proof, provide authentic representations of products in use, and increase customer trust while boosting conversion rates across their storefronts.
Pros And Cons of Reviewbit
Pros
Automated WhatsApp review requests increase response rates
Supports photo and video reviews for visual social proof
Customizable review widgets display feedback attractively on store
Cons
Limited option to send review requests in multiple languages
Few integrations with other review apps and platforms
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Frequently Asked Questions
Does Reviewbit offer an API?
Information about an API is currently unspecified by the vendor.
What other apps does Reviewbit integrate with?
Reviewbit integrates with platforms including Shopify.
Does Reviewbit have a mobile app?
No, Reviewbit does not offer a dedicated mobile app.
What types of pricing plans does Reviewbit offer?
Reviewbit pricing includes both pay-per-review and recurring subscription options. For pay-per-review, merchants are charged $2.99 for each video or photo review collected, $0.99 for each rating or text-only review, and $0.44 if no review is collected. Recurring subscription plans include Free at $0/month, Basic at $10/month, Premium at $55/month, and Business at $120/month. Get a detailed Reviewbit cost breakdown to make an informed decision.
What language does Reviewbit support?
Reviewbit software primarily supports English.
Who are the typical users of Reviewbit?
Reviewbit features are used by Shopify merchants, e‑commerce store owners, and businesses seeking higher customer review engagement.
What level of support does Reviewbit offer?
Reviewbit offers support via phone and email.