Reviewflowz
Last Updated
Overview
Reviewflowz is a review management platform that enables teams to efficiently monitor, collect, and showcase customer feedback. While reporting options are somewhat limited, its AI-powered insights and real-time Slack notifications ensure critical reviews are never missed, streamlining reputation management across multiple platforms.
Reviewflowz Specifications
- Customer Feedback Surveys
- Analytics And Reporting
- Automated Responses And Chatbots
- CRM Integration
Reviewflowz Features
AI Review Auto Replies
The platform leverages advanced artificial intelligence to automatically generate context-aware and sentiment-based responses to customer reviews. This helps businesses maintain timely engagement, a consistent brand voice, and reduced manual response effort.
Review Monitoring
The software continuously monitors new, edited, and deleted reviews across connected platforms from a centralized dashboard. This ensures teams stay informed about customer feedback, rating changes, and emerging sentiment trends.
Review Automation
The system automates repetitive review management workflows such as notifications, assignments, escalations, and scheduled reporting. As a result, teams can operate more efficiently and focus on improving overall customer experience.
AI Review Generation
The platform uses AI-driven models to assist users in crafting detailed, relevant, and brand-aligned review responses. These responses are generated based on context, sentiment, and historical interactions across review platforms.
Review Widgets
The platform offers highly customizable review widgets that display curated customer reviews directly on websites. These widgets help businesses showcase authentic social proof and build trust with potential customers.
Pros And Cons of Reviewflowz
Pros
Centralizes all reviews across platforms with instant Slack notifications
Easy onboarding intuitive interface supported by responsive knowledgeable team
Powerful automation reporting analytics improve response speed and reputation
Cons
Advanced reporting customization and marketplace coverage still expanding gradually
Some integrations and features remain limited on lower tiers
Reviewflowz Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
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1
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Share your experience
Computer Software, 101-500 employees
Less than 6 months
“Strong analytics and reporting”
Pros
Right from the start, it covered the core features we were looking for, including reporting and analytics, tracking across all of our sites, tagging and making sense of review feedback and gated links. The team has been outstanding to work with and even added review sites that were specific to our business. Considering the pricing, the features included and the level of service, choosing Reviewflowz was an obvious call. We've been using it for around 3 to 4 months now and we're very happy with it and continue to be impressed by the support we receive.
Cons
It's still a newer product but new features are being rolled out quickly. That wasn't really an issue for us since we were just getting started with managing customer reputation and reviews. The dashboards are fairly basic though having full access to the data mattered more to us because we preferred building our own dashboards anyway.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Warehousing, 101-500 employees
Less than 6 months
“Attentive team”
Pros
Onboarding is simple and the team has been incredibly attentive throughout. The platform is simple to use and covers all the core functions we need.
Cons
Reporting isn't very detailed yet so there aren't a lot of advanced options at the moment. That said, it feels like if we asked the team for a specific report or feature, they'd genuinely try to make it happen.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Fund-Raising, 11-50 employees
Less than 6 months
“Centralized solution for reviews”
Pros
Getting our different review platforms feeding into a single Slack channel worked out really well. It lets everyone across the company see new reviews as they come in, reply to them, turn them into testimonials and share that feedback with the product team.
Cons
I'm still not completely sure how to connect GMB to Slack but I probably just need to go back and check it again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
What language does Reviewflowz software support?
Reviewflowz supports English, French, Spanish, Portuguese, German, Italian, and Dutch.
What types of pricing plans does Reviewflowz offer?
Pricing starts at $20/review profile/month with the Lite plan ($60/month). The Pro plan costs $35/profile/month ($105/month), while the Premium plan is $40/profile/month ($120/month). Request a Reviewflowz price quotes.
Does Reviewflowz have a mobile app?
Reviewflowz is a cloud-based web application; while it doesn't have a native mobile app, its interface is mobile-responsive and integrates directly with Slack mobile.
What other apps does Reviewflowz integrate with?
It integrates with Slack, Microsoft Teams, Zendesk, Zapier, and even AI models like ChatGPT.
Who are the typical users of Reviewflowz software?
The typical users are B2B SaaS companies, marketing agencies, and customer success teams looking to automate their reputation management workflows.
Does Reviewflowz software offer an API?
Yes, Reviewflowz offers API and Webhook access, though these features are typically reserved for the Premium and Custom pricing tiers.
What level of support does Reviewflowz offer?
Support levels range from email support on the Lite plan to 24/7 priority chat support and dedicated account management for higher-tier users.