Reviewflowz Reviews

Pros

Right from the start, it covered the core features we were looking for, including reporting and analytics, tracking across all of our sites, tagging and making sense of review feedback and gated links. The team has been outstanding to work with and even added review sites that were specific to our business. Considering the pricing, the features included and the level of service, choosing Reviewflowz was an obvious call. We've been using it for around 3 to 4 months now and we're very happy with it and continue to be impressed by the support we receive.

Cons

It's still a newer product but new features are being rolled out quickly. That wasn't really an issue for us since we were just getting started with managing customer reputation and reviews. The dashboards are fairly basic though having full access to the data mattered more to us because we preferred building our own dashboards anyway.

Pros

Onboarding is simple and the team has been incredibly attentive throughout. The platform is simple to use and covers all the core functions we need.

Cons

Reporting isn't very detailed yet so there aren't a lot of advanced options at the moment. That said, it feels like if we asked the team for a specific report or feature, they'd genuinely try to make it happen.

Pros

Getting our different review platforms feeding into a single Slack channel worked out really well. It lets everyone across the company see new reviews as they come in, reply to them, turn them into testimonials and share that feedback with the product team.

Cons

I'm still not completely sure how to connect GMB to Slack but I probably just need to go back and check it again.