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Overview
RocketPhone.ai is an AI-powered business phone system and voice platform built to banish admin and drive revenue for sales and service teams. While some users might require initial training for use, its core ability to provide real-time agent assistance within Salesforce significantly outweighs these limitations.
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Starting Price
Custom
RocketPhone.ai Specifications
- CRM Integration
- Canned Responses
- Analytics And Reporting
- Customer Feedback Surveys
What Is RocketPhone.ai?
RocketPhone.ai is a Computer Telephony Integration (CTI) and Unified Communications (UC) platform, specifically designed to be a notable Phone System for Salesforce. It integrates voice, mobile (RocketCell), and video communication into a single, cloud-based platform. Moreover, it renders proprietary AI technology to monitor calls, automatically log data, guide agents in real-time, and trigger CRM workflows based on conversation content, transforming customer voice into actionable insights.
RocketPhone.ai Pricing
RocketPhone.ai offers the following plans:
RocketPhone:
- Lite: $45/month/user
- A.I: $85/month/user
RocketCell Data:
- 2GB: $2
- 4GB: $4
- 10GB: $6
- 20GB: $8
- 40GB: $10
RocketCell A.I: Starting from $70/month/user
Disclaimer: The pricing is subject to change.
RocketPhone.ai Integrations
Who Is RocketPhone.ai For?
RocketPhone.ai is an ideal solution for sales, service, and compliance teams in regulated industries such as:
- Customer service
- CX organizations
- Financial services
- Retail and utilities
- Small to Mid-sized Businesses (SMBs)
Is RocketPhone.ai Right For You?
If your business utilizes Salesforce and needs to maximize agent productivity while ensuring compliance across phone calls, RocketPhone.ai is purpose-built for you. The platform’s standout features are the AI Call Assist and AI Bookmarking engine. AI Call Assist provides agents with real-time prompts and suggested next best actions during the conversation. Simultaneously, AI Bookmarking automatically detects high-value moments (e.g., "pricing discussion," "objection") and logs these events, along with AI Call Summaries and sentiment, directly into Salesforce, automating busywork and accelerating the sales cycle.
Still unsure about RocketPhone.ai? Contact us at (661) 384-7070 for further guidance.
RocketPhone.ai Features
Real-Time Agent Assist
The platform’s AI monitors the conversation in real time and automatically pushes relevant knowledge base articles, smart scripts, and prompts to the agent's screen when tricky topics or opportunities are detected.
AI Conversation Intelligence
This software includes AI Call Summaries, full transcription, and AI Bookmarking of key moments (e.g., objections, buying signals). This data is automatically structured and logged in the CRM for coaching and compliance monitoring.
Voice-Triggered Automation
The software renders AI bookmarks to trigger workflows (Action Automation) directly within Salesforce. For example, a voice-detected competitor mention can auto-launch a battlecard or auto-create an opportunity record.
Unified Voice And Mobile (RocketCell)
The software provides a single softphone interface for browser and desktop use, plus RocketCell—a business mobile network solution that captures, records, and logs calls made on field reps' mobile phones directly to Salesforce.
Pros And Cons of RocketPhone.ai
Pros
Deep, native integration with Salesforce (CTI)
Real-time AI guidance improves agent success/compliance
AI dramatically reduces agent note-taking
Cons
Support may be unresponsive during peak hours
Initial training might be required by new users
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Frequently Asked Questions
Does RocketPhone.ai offer an API?
No, RocketPhone.ai does not offer an API.
What language does RocketPhone.ai support?
RocketPhone.ai software primarily supports English.
What other apps does RocketPhone.ai integrate with?
RocketPhone.ai supports integration with Salesforce ecosystem.
Does RocketPhone.ai have a mobile app?
No, RocketPhone.ai does not offer a dedicated mobile app.
What types of pricing plans does RocketPhone.ai offer?
RocketPhone.ai price starts with RocketPhone plans i.e. Lite at $45/month/user, and A.I at $85/month/user, RocketCell Data plans at various rates and RocketCell A.I plan, starting from $70/month/user. Get a detailed RocketPhone.ai cost breakdown tailored to your specific requirements.
What level of support does RocketPhone.ai offer?
RocketPhone.ai offers support via phone, email, contact form and demos.
Who are the typical users of RocketPhone.ai?
RocketPhone.ai features are used by sales and customer service teams in mid-to-large businesses that use Salesforce as their primary CRM.