Schedulicity

Schedulicity Reviews

Total 11 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

36%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EM
Ezequiel M.

Information Technology and Services, 500+ employees

5.0

“Simple for booking appointments”

Pros

Something that has really helped is how simple it is for customers to book appointments during off-hours right from our website or social media pages. Using it, we've been able to add useful improvements to the way our business runs and tailor the system to fit our needs which has helped us deliver better performance and higher-quality service to potential customers.

Cons

Everything has worked reliably for us and the platform is very user-friendly. We honestly haven't run into any issues or features that make the service harder to use so overall it has proven to be an effective tool for moving our business to the next level.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Retail, 11-50 employees

5.0

“Building schedules made easy”

Pros

Compared with other platforms I've worked with, this one makes it really simple to build schedules, pull up client details and navigate the system without any confusion.

Cons

The only thing that feels a bit lacking is the overall look and design so I'd love to see some visual updates in that area.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Health, Wellness and Fitness, 11-50 employees

5.0

“affordable pricing”

Pros

The pricing is excellent for what the product offers. We really appreciate being able to pay only for the features we need and add services as needed.

Cons

When we've reached out to their support, the overall experience hasn't felt especially friendly. At times it seems like our questions are an inconvenience so the support quality hasn't been the best.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

KB
Kathleen B.

Health, Wellness and Fitness, 11-50 employees

4.0

“Helpful scheduling visibility”

Pros

Keeping coworkers updated on schedules works really well with it. The layout is simple to follow and use. It's also very convenient that clients can check the schedule anytime and book appointments online.

Cons

I don't really care for the way it charges extra for add-on features like text reminders and tracking client packages.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

HG
Haley G.

Health, Wellness and Fitness, 11-50 employees

5.0

“Hassle-free booking”

Pros

Clients can schedule appointments without any hassle, it's simple to block off personal time and staying connected with the Schedulicity team has been really helpful.

Cons

There are a few small bugs here and there like the occasional double booking. It's also a bit inconvenient that clients have to provide an email address when most of them would rather get text confirmations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Real Estate, 500+ employees

4.0

“Quick interview scheduling”

Pros

Being able to set up candidate interviews quickly has been really helpful and this software makes the whole scheduling process much simpler.

Cons

I honestly don't have any complaints about this product.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

AG
Amanda G.

Retail, 11-50 employees

5.0

“Online booking works beautifully”

Pros

Booking online has been really convenient and the way it integrates with the website makes everything feel smooth.

Cons

The reporting side is a bit limited for this particular type of business since the reports can't be customized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Outsourcing/Offshoring, 11-50 employees

5.0

“Accurate scheduling and useful tracking”

Pros

Having blocked-out time slots for scheduling has been a huge help. Since we handle scheduling for so many different companies, it makes my job much easier and helps me stay more accurate. There are also plenty of things you can track and manage which is really useful and adding clients is simple which is something I definitely need.

Cons

only thing that doesn't fully win me over is its look since it feels a bit outdated. Other than that, there really isn't much I can say I dislike.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

A
Anonymous

Building Materials, 11-50 employees

4.0

“Convenient for booking appointments”

Pros

Booking appointments in this system is really simple. It's also very simple to block off times when you're unavailable.

Cons

Icons on the left side don't have text labels so they're only shown as pictures.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

SD
Suzanne D.

Consumer Services, 11-50 employees

5.0

“Clear layout”

Pros

Everything is laid out in a very simple way and it includes all the tools you'd typically need. It feels self-explanatory to use and my clients really enjoy it too.

Cons

I just wish it offered more help with advertising and promotion.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

DS
Daniel S.

Medical Practice, 101-500 employees

4.0

“Flexible scheduling across offices”

Pros

Keeping up with schedules at both of my professional offices is very convenient with this tool. I can also quickly view client information and make any updates I need, whether they come up at the last minute or need to be planned further ahead.

Cons

Since I work out of two different offices, I have to maintain two separate accounts and I really wish there were a way to combine my two calendars within this tool.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9