Schedulicity Reviews
Total 11 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars36%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
“Simple for booking appointments”
Pros
Something that has really helped is how simple it is for customers to book appointments during off-hours right from our website or social media pages. Using it, we've been able to add useful improvements to the way our business runs and tailor the system to fit our needs which has helped us deliver better performance and higher-quality service to potential customers.
Cons
Everything has worked reliably for us and the platform is very user-friendly. We honestly haven't run into any issues or features that make the service harder to use so overall it has proven to be an effective tool for moving our business to the next level.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Retail, 11-50 employees
“Building schedules made easy”
Pros
Compared with other platforms I've worked with, this one makes it really simple to build schedules, pull up client details and navigate the system without any confusion.
Cons
The only thing that feels a bit lacking is the overall look and design so I'd love to see some visual updates in that area.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 11-50 employees
“affordable pricing”
Pros
The pricing is excellent for what the product offers. We really appreciate being able to pay only for the features we need and add services as needed.
Cons
When we've reached out to their support, the overall experience hasn't felt especially friendly. At times it seems like our questions are an inconvenience so the support quality hasn't been the best.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Health, Wellness and Fitness, 11-50 employees
“Helpful scheduling visibility”
Pros
Keeping coworkers updated on schedules works really well with it. The layout is simple to follow and use. It's also very convenient that clients can check the schedule anytime and book appointments online.
Cons
I don't really care for the way it charges extra for add-on features like text reminders and tracking client packages.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Health, Wellness and Fitness, 11-50 employees
“Hassle-free booking”
Pros
Clients can schedule appointments without any hassle, it's simple to block off personal time and staying connected with the Schedulicity team has been really helpful.
Cons
There are a few small bugs here and there like the occasional double booking. It's also a bit inconvenient that clients have to provide an email address when most of them would rather get text confirmations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 500+ employees
“Quick interview scheduling”
Pros
Being able to set up candidate interviews quickly has been really helpful and this software makes the whole scheduling process much simpler.
Cons
I honestly don't have any complaints about this product.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Retail, 11-50 employees
“Online booking works beautifully”
Pros
Booking online has been really convenient and the way it integrates with the website makes everything feel smooth.
Cons
The reporting side is a bit limited for this particular type of business since the reports can't be customized.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Outsourcing/Offshoring, 11-50 employees
“Accurate scheduling and useful tracking”
Pros
Having blocked-out time slots for scheduling has been a huge help. Since we handle scheduling for so many different companies, it makes my job much easier and helps me stay more accurate. There are also plenty of things you can track and manage which is really useful and adding clients is simple which is something I definitely need.
Cons
only thing that doesn't fully win me over is its look since it feels a bit outdated. Other than that, there really isn't much I can say I dislike.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Building Materials, 11-50 employees
“Convenient for booking appointments”
Pros
Booking appointments in this system is really simple. It's also very simple to block off times when you're unavailable.
Cons
Icons on the left side don't have text labels so they're only shown as pictures.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Consumer Services, 11-50 employees
“Clear layout”
Pros
Everything is laid out in a very simple way and it includes all the tools you'd typically need. It feels self-explanatory to use and my clients really enjoy it too.
Cons
I just wish it offered more help with advertising and promotion.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Medical Practice, 101-500 employees
“Flexible scheduling across offices”
Pros
Keeping up with schedules at both of my professional offices is very convenient with this tool. I can also quickly view client information and make any updates I need, whether they come up at the last minute or need to be planned further ahead.
Cons
Since I work out of two different offices, I have to maintain two separate accounts and I really wish there were a way to combine my two calendars within this tool.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9