Score My Reviews Reviews

Pros

Now we're able to collect reviews from all kinds of customers, not just the unhappy ones who were usually the only people leaving feedback before. It's been really helpful that we can automatically ask everyone to post a review for us which makes the whole process much more consistent.

Cons

Honestly the only thing I'd change is making it free. Other than that, we've been happy with the review tools they've given us.

Pros

I was on the fence about adding another monthly subscription but it has really changed things for our salon. Getting customers to actually leave a review used to be a constant struggle because most people would say they'd do it and then forget. Now I can send a quick text right from the app and our review count has improved a lot.

Cons

The system works well and is simple to use. We're happy with it and plan to keep using it for our salon.

Pros

This application pulls reviews in from different platforms, lets you display them on your website and includes tools that help you generate even more reviews.

Cons

It's a user-friendly solution for collecting reviews. At the moment, we're satisfied with it and plan to keep using it.

Pros

Running two business locations, we wanted a better way to strengthen our overall reviews and this tool has been excellent for that. The team has been extremely helpful and has answered every question I had without leaving me waiting on the phone. Once everything is set up and ready, the rest is very simple to manage.

Cons

I haven't run into any problems to mention. Whenever help is needed, their team responds quickly and we've been very happy with the service.

Pros

It's user-friendly, simple and gets straight to the point. We've been happy with it and use it every week to collect reviews.

Cons

It works really well for our construction company especially since we don't want to overwhelm customers by constantly asking for reviews on Google and Angi.

Pros

Getting reviews on our Google Business Profile through this has been really useful and it also lets us stay in touch with customers about the service we provided.

Cons

An automatic review reply feature would make it even better something AI-based maybe but what they offer right now still works well for us.

Pros

The pricing has been very reasonable and the customer service has been a big plus. It's refreshing to reach a real person quickly on the phone without sitting on hold forever.

Cons

I do wish we were able to get more reviews since some customers still choose not to leave one. Even with that, our overall review count has improved.

Pros

It is very simple to use and the customer service has been really good.

Cons

At this point, I'm satisfied with it. We'll have to see how things go over time.

Pros

Even as a new user, the platform has been simple to handle so far.

Cons

I'm still getting familiar with the platform but up to this point I haven't run into anything I dislike.

Pros

This software has really organized how we collect reviews for our business. We upload our customer list each week and after that we start getting several new reviews weekly. Before using it, we would only receive a few reviews every couple of months. It's been a very good option for getting more client reviews.

Cons

I honestly can't think of any negatives at this point. We've been very happy with it.

Pros

Whenever I need support, they're consistently available and ready to help.

Cons

Everything about the app has been good.

Pros

One of the biggest wins has been getting our business established on Google. We didn't even have a Google Business Profile when we started and they handled that setup for us. In under six months, we received nearly 50 five-star reviews. They also built our website and continue to manage our IT which has been a huge help.

Cons

there's not much to complain about. They're always available when we need support and we've been very happy working with them.

Pros

Found it user friendly and the mobile app works well for our whole team. All of our staff are able to use it without any trouble.

Cons

There really isn't anything I dislike about it. We're satisfied with the application overall.

Pros

Communication with clients has improved a lot since we started using this system. It's user-friendly and keeps everything well organized.

Cons

I'm happy with all of the features and satisfied with the product overall.

Pros

Very simple to understand and the customer service team has been outstanding.

Cons

I have no complaints. It's a solid product overall.

Pros

With your own CRM in place, their software can automate and organize review requests really well. It helps bring in reviews without having to do anything manually.

Cons

Everything has been working well and it meets our expectations.

Pros

It's been a really good fit for our hair salon since customers can leave reviews without any hassle and those reviews help attract new clients to our business.

Cons

We're satisfied with the service and honestly don't have any complaints.

Pros

Getting customer reviews has been much more manageable with this tool. Even though we've only been using it for about five months, the app has been very user-friendly and has delivered really strong results. The customer service team has also been extremely helpful, giving us useful guidance on how to make the most of the software.

Cons

It would be even better if a text marketing feature were included as well.

Pros

Using this software feels very user-friendly. It offers a lot of value for business owners who are focused on collaborating closely with their customers.

Cons

Everything I've seen has worked well for me and I don't need anything else for my current purpose.

Pros

Its easy to manage and I can choose exactly which kinds of reviews appear on my website.

Cons

I'm still not sure whether LinkedIn reviews can be integrated into the system.