Score My Reviews
Last Updated
Overview
Score My Reviews allows companies to automate review collection and display top feedback on their websites. While occasional limitations in customizing review request timing exist, its review monitoring and dedicated account management make it suitable for businesses of all sizes seeking reliable reputation management.
Score My Reviews Specifications
- Analytics And Reporting
- Customer Feedback Surveys
- Self-Service Portal
- Customer Profiles
Score My Reviews Features
Automated Review Generation
This feature allows the software to automate customer feedback collection through email and SMS invites. Score My Reviews ensures timely follow-ups and simplifies review generation, helping businesses increase online visibility and boost credibility efficiently.
Review Monitoring
The software provides a centralized dashboard to track reviews from multiple platforms. With real-time notifications and detailed reports, businesses can analyze customer feedback and make informed decisions to enhance satisfaction and overall service quality.
Review Feed And Badge
Score My Reviews automatically displays 4 and 5-star reviews on a business’s website. This feature adds credibility, showcases testimonials, and helps convert prospects into customers by strategically leveraging social proof.
Dedicated Account Manager
This feature assigns a professional account manager to oversee the business’s review and website management. The software ensures requests are handled promptly, providing personalized support and improving the overall customer service experience.
Website Changes And Updates
The software manages ongoing website content updates, including text, images, staff information, and announcements. Score My Reviews keeps sites accurate and relevant, allowing businesses to focus on growth while maintaining an up-to-date online presence.
Pros And Cons of Score My Reviews
Pros
Automates review requests via email efficiently
Helps businesses increase positive online reviews
Streamlines feedback collection and saves time
Cons
Cannot add multiple users simultaneously easily
Mobile app not available for Android
Score My Reviews Reviews
Total 20 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Food & Beverages, 1-10 employees
Less than 6 months
“More reviews on autopilot”
Pros
Now we're able to collect reviews from all kinds of customers, not just the unhappy ones who were usually the only people leaving feedback before. It's been really helpful that we can automatically ask everyone to post a review for us which makes the whole process much more consistent.
Cons
Honestly the only thing I'd change is making it free. Other than that, we've been happy with the review tools they've given us.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Entertainment, 1-10 employees
Less than 6 months
“gamechanger for our salon”
Pros
I was on the fence about adding another monthly subscription but it has really changed things for our salon. Getting customers to actually leave a review used to be a constant struggle because most people would say they'd do it and then forget. Now I can send a quick text right from the app and our review count has improved a lot.
Cons
The system works well and is simple to use. We're happy with it and plan to keep using it for our salon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Construction, 1-10 employees
Less than a year
“Amazing for review collection”
Pros
This application pulls reviews in from different platforms, lets you display them on your website and includes tools that help you generate even more reviews.
Cons
It's a user-friendly solution for collecting reviews. At the moment, we're satisfied with it and plan to keep using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
Who are the typical users of Score My Reviews?
Score My Reviews features make it ideal for businesses in automotive, legal, restaurant, healthcare, salon and spas, finance, and retail.
Does Score My Reviews offer an API?
Yes, Score My Reviews offers an API.
What language does Score My Reviews support?
The software is available in English.
What other apps does Score My Reviews integrate with?
Score My Reviews integrates with multiple platforms, including Zapier, QuickBooks, Salesforce, HubSpot, and Webflow.
What types of pricing plans does Score My Reviews offer?
Score My Reviews offers two main subscription tiers, Premium: $49/month, Premium+: $149/month. Get in touch for a personalized Score My Reviews cost estimate.
What level of support does Score My Reviews offer?
Score My Reviews offers support through phone, live chat and contact form.
Does Score My Reviews have a mobile app?
Yes, Score My Reviews offers a mobile app for iOS devices.