Smart Scheduling

Businesses get a booking page for Smart Scheduling that clients can use directly, or add to a website with a hyperlink or iframe. Clients pick a staff member, a service, and a time, based on whatever availability the business has set up. They can also book more than one service in a single appointment.

Appointments are managed through a drag and drop calendar. Staff can create new bookings, shift times, or reassign who is working an appointment. The calendar shows both day and week views and takes staff working hours and appointment padding into account. Each employee is assigned to specific services, and online bookings will not overlap an existing appointment unless the business has turned on double booking.

Appointments get a reminder by email or text automatically, no matter how they were booked. These settings can be changed, and reminders can be shut off for individual clients if needed. Email reminders don't cost anything to send. Text reminders do, per message, and delivery can vary depending on carrier restrictions or whether a client has opted out.

Client contact details, appointment history, preferences, and notes are all stored together. Staff can look this up before booking someone again or when they walk in for a repeat visit. It's built for cases like a salon working with a regular client, or a massage therapist wanting to check what someone mentioned during their last session.