SMS Ninja
Last Updated
Overview
SMS Ninja offers multichannel messaging that is built into Salesforce. This helps sales and support teams handle SMS, WhatsApp, and email from one console. While documentation gaps may hinder user workflows, the unified inbox and fast in-app replies make SMS Ninja a good choice for teams.
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Starting Price
$7
per user per month
SMS Ninja Specifications
- Omnichannel Support
- CRM Integration
- Analytics And Reporting
- Customer Profiles
SMS Ninja Features
Multichannel Messaging
Connect with customers across Email, SMS, MMS, WhatsApp, Telegram, Facebook Messenger, and other channels from one centralized solution. Teams can tailor messages to customer preferences while managing communication across multiple platforms.
Customized Drip Campaign
Create targeted messaging sequences by customizing communication channels and sending times. Teams can use drip campaigns to deliver messages according to specific audience and campaign requirements.
Bulk Messaging
Send large volumes of emails using SendGrid and other email provider integrations. Teams can manage email campaigns and track performance within SMS Ninja.
Event Dashboard
Set reminders for important client events such as birthdays and anniversaries. Teams can use these reminders to send personalized greetings and maintain ongoing client relationships.
Link-Open Notification
Track short links sent to clients and receive real-time notifications when they are opened. This helps teams monitor link engagement and plan follow-ups based on customer activity.
Pros And Cons of SMS Ninja
Pros
Ninjabot maintains lead engagement around the clock
Trackable links reveal real customer engagement patterns
Quote-in replies keep WhatsApp threads fully organized
Cons
Support responsiveness may vary across scenarios
Might require initial training for better software adoption
SMS Ninja Pricing
SMS Basic | WhatsApp Advanced | Messaging Automation | Multichannel Messaging | Unlimited Package |
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$7 per user per month | $7 per user per month | $7 per user per month | $7 per user per month | $49 per month |
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Disclaimer: The pricing details were last updated on Sep 14, 2026 from the vendor's website. Please contact us for a tailored pricing list.
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Frequently Asked Questions
What other apps does SMS Ninja integrate with?
SMS Ninja supports integrations with SendGrid, Facebook, Telegram, and Messenger.
What languages does SMS Ninja support?
SMS Ninja primarily supports English language.
Does SMS Ninja have a mobile app?
No, SMS Ninja does not offer a standalone mobile app.
Does SMS Ninja offer an API?
Yes, SMS Ninja provides API access.
What level of support does SMS Ninja offer?
SMS Ninja provides support through chat, phone, email and contact form.
Who are the typical users of SMS Ninja?
SMS Ninja is suitable for a wide range of industries, including real estate, hospitality, fintech, retail, healthcare, education, and e-commerce.
What types of pricing plans does SMS Ninja offer?
SMS Ninja pricing includes SMS Basic at $7/user/month, WhatsApp Advanced at $7/user/month, Messaging Automation at $7/user/month, Multichannel Messaging at $7/user/month, an Unlimited Package at $449/month for unlimited users, and a Custom Plan with custom pricing. Request a custom SMS Ninja price quotation.