Social Places Reviews

Pros

The dashboard is excellent and very user-friendly. It works really well for scheduling social media content and the built-in approval feature is a big plus. The reporting tool is also outstanding.

Cons

There are occasional bugs from time to time but they usually get resolved quickly and efficiently.

Pros

Right away the platform feels simple to navigate and understand which makes using it a lot more pleasant. Another big plus is how quickly changes can be made especially with the support of their responsive IT/dev team.

Cons

If I had to suggest one improvement, it would be to make the review dashboard look a bit less crowded.

Pros

The automated responses make it much easier to stay in touch and communicate with customers.

Cons

We still can't communicate with customers live in real time.