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Overview
Sprinklr Social is an AI-Powered Social Media Management Platform designed to help global enterprises unify social media, drive growth, and eliminate point solution chaos. While AI data summary reading features are limited, the platform compensates by offering unification of social, marketing, and customer service data.
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Starting Price
Custom
Sprinklr Social Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Canned Responses
What Is Sprinklr Social?
Sprinklr Social is an AI-native social media management solution from Sprinklr designed to help large organizations manage every aspect of their social media presence at an enterprise-grade scale. It brings publishing, engagement, social listening, campaign management, and AI-powered analytics into one unified solution. Built for the world's biggest brands, the platform enables cross-channel scheduling, collaborative workflows, and automated compliance checks to ensure consistency and drive measurable business impact across marketing, service, sales, and product teams.
Sprinklr Social Pricing
Sprinklr Social offers the following plan:
- Basic: $249/month
Disclaimer: The pricing has been sourced from third-party sites and is subject to change.
Sprinklr Social Integrations
The software supports integration with multiple systems and platforms, such as:
- Aprimo software
- Domo software
- Salesforce
- Freshsales
- Google Analytics
- Google Drive
Who Is Sprinklr Social For?
Sprinklr Social is ideal for a wide range of industries and sectors, including:
- CPG
- Financial services
- Government
- Retail
- Technology
- Telecommunications
- Travel and hospitality
Is Sprinklr Social Right For You?
Sprinklr Social is the right choice if your organization is struggling with disconnected point solutions, requires strict compliance, or needs to manage social media at a global scale across 30+ channels. If you require deep customization, advanced AI governance, and full unification with your service and marketing operations, Sprinklr is a leading solution.
Still unsure about Sprinklr Social features? Contact us at (661) 384-7070 for further guidance.
Sprinklr Social Features
Unified Social Publishing And Engagement
Manage content creation, scheduling, and community engagement across 30+ social and messaging channels from one interface. It allows teams to collaborate seamlessly and scale globally.
AI-Driven Content Optimization
Uses Best-in-Class AI trained on billions of data points to provide recommendations on top-performing posts, optimal publishing times, hashtags, and tone, ensuring content is localized and personalized.
Advanced Social Listening And Insights
Analyzes billions of conversations to surface real-time insights on trending topics, sentiment shifts, competitive activity, and product feedback across 100+ languages, providing a centralized view of the market.
Conversational Analytics And Next-Best Action
Sprinklr AI summarizes complex dashboards, explains performance anomalies, and suggests the next-best action through its Sprinklr Copilot conversational interface, turning metrics into strategic outcomes instantly.
Pros And Cons of Sprinklr Social
Pros
Unifies social media management with consumer intelligence
It utilizes advanced AI for tasks like content optimization
Provides deep customization, granular access controls, built-in audit trails
Cons
Customer support team can be unresponsive during peak hours
Reporting features can be enhanced further
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Frequently Asked Questions
Who are the typical users of Sprinklr Social?
Sprinklr Social features are used by marketing teams, customer service teams for social customer service, and CX Teams for customer feedback management.
Does Sprinklr Social offer an API?
Yes, Sprinklr Social offers an API.
What other apps does Sprinklr Social integrate with?
Sprinklr Social supports integration with a wide range of platforms, including Aprimo, Domo, Salesforce, Freshsales, Google Analytics, and Google Drive.
What language does Sprinklr Social support?
Sprinklr Social software primarily supports English.
What level of support does Sprinklr Social offer?
Sprinklr Social offers support via onboarding, enablement, and 24/7 assistance.
Does Sprinklr Social have a mobile app?
No, Sprinklr Social does not offer a dedicated mobile app.
What types of pricing plans does Sprinklr Social offer?
Sprinklr Social price starts at $249/month. Get a detailed Sprinklr Social cost breakdown tailored to your specific requirements.