Sprinklr Social: Pricing, Free Demo & Features

Name: Sprinklr Social
Rating: 4.6 (14 reviews)

Last Updated Sep 5, 2026

Overview

Sprinklr Social is an AI-Powered Social Media Management Platform designed to help global enterprises unify social media, drive growth, and eliminate point solution chaos. While AI data summary reading features are limited, the platform compensates by offering unification of social, marketing, and customer service data.

Overall Rating

Based on 14 users reviews

4.6

All Reviews

Rating Distribution

Positive

93%

Neutral

Negative

Starting Price

Custom

Sprinklr Social Specifications

Live Chat
Omnichannel Support
CRM Integration
Canned Responses
Analytics And Reporting
Customer Feedback Surveys
Escalation Management
Self-Service Portal
SLA Management
Call Center Management

View All Specifications

What Is Sprinklr Social?

Sprinklr Social is an AI-native social media management solution from Sprinklr designed to help large organizations manage every aspect of their social media presence at an enterprise-grade scale. It brings publishing, engagement, social listening, campaign management, and AI-powered analytics into one unified solution. Built for the world's biggest brands, the platform enables cross-channel scheduling, collaborative workflows, and automated compliance checks to ensure consistency and drive measurable business impact across marketing, service, sales, and product teams.

Sprinklr Social Pricing

Sprinklr Social offers the following plan:

Basic: $249/month

Request a personalized Sprinklr Social pricing quote for your business today!

Disclaimer: The pricing has been sourced from third-party sites and is subject to change.

Sprinklr Social Integrations

The software supports integration with multiple systems and platforms, such as:

Aprimo software
Domo software
Salesforce
Freshsales
Google Analytics
Google Drive

Watch the Sprinklr Social demo to learn more about its integration arrangements.

Who Is Sprinklr Social For?

Sprinklr Social is ideal for a wide range of industries and sectors, including:

CPG
Financial services
Government
Retail
Technology
Telecommunications
Travel and hospitality

Is Sprinklr Social Right For You?

Sprinklr Social is the right choice if your organization is struggling with disconnected point solutions, requires strict compliance, or needs to manage social media at a global scale across 30+ channels. If you require deep customization, advanced AI governance, and full unification with your service and marketing operations, Sprinklr is a leading solution.

Still unsure about Sprinklr Social features? Contact us at (661) 384-7070 for further guidance.

Sprinklr Social Features

Unified Social Publishing And Engagement

Manage content creation, scheduling, and community engagement across 30+ social and messaging channels from one interface. It allows teams to collaborate seamlessly and scale globally.

See How It Works

AI-Driven Content Optimization

Uses Best-in-Class AI trained on billions of data points to provide recommendations on top-performing posts, optimal publishing times, hashtags, and tone, ensuring content is localized and personalized.

See How It Works

Advanced Social Listening And Insights

Analyzes billions of conversations to surface real-time insights on trending topics, sentiment shifts, competitive activity, and product feedback across 100+ languages, providing a centralized view of the market.

See How It Works

Conversational Analytics And Next-Best Action

Sprinklr AI summarizes complex dashboards, explains performance anomalies, and suggests the next-best action through its Sprinklr Copilot conversational interface, turning metrics into strategic outcomes instantly.

See How It Works

Pros And Cons of Sprinklr Social

A quick look at Sprinklr Social's strengths and weaknesses to
help you decide if it's the right fit

Pros

Unifies social media management with consumer intelligence
It utilizes advanced AI for tasks like content optimization
Provides deep customization, granular access controls, built-in audit trails

Cons

Customer support team can be unresponsive during peak hours
Reporting features can be enhanced further

Sprinklr Social Reviews

Insights from real users on Sprinklr Social’s features,
performance, and overall experience.

Total 14 reviews

4.6

All reviews are from verified customers

Rating Distribution

Stars

64%

Stars

29%

Stars

Share your experience

Christina Kwait

Child Day Care Services, 51-100 employees

More than a year

5.0

May 2026

“Great for planning and sharing”

Pros

It has been an excellent platform for planning, sharing and scheduling marketing posts across multiple social media channels.

Cons

It occasionally doesn't load correctly and downloads can stall a little. Other than that, it's been excellent and I'd highly recommend it.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Junior Tuala

Accounting, 51-100 employees

Less than 6 months

4.0

December 2025

“All-in-one social suite”

Pros

It brings social media management, engagement, listening, analytics, publishing, customer service and AI-driven tools together in one platform which makes it a very capable all-in-one solution.

Cons

Getting everything set up can be complicated and take quite a bit of time and support responsiveness seems to be inconsistent. It can also feel too complex and expensive for small or mid-sized businesses.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Anonymous

Animation, 11-50 employees

Less than a year

5.0

November 2025

“Powerful analytics”

Pros

This tool really stood out for its powerful analytics and unified dashboard which made managing content and tracking engagement feel much more efficient.

Cons

A few features seemed more complicated than necessary and the interface could be cleaner which made certain tasks take longer than they should have.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 14 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What other apps does Sprinklr Social integrate with?

Sprinklr Social supports integration with a wide range of platforms, including Aprimo, Domo, Salesforce, Freshsales, Google Analytics, and Google Drive.

What language does Sprinklr Social support?

Sprinklr Social software primarily supports English.

What level of support does Sprinklr Social offer?

Sprinklr Social offers support via onboarding, enablement, and 24/7 assistance.

Does Sprinklr Social have a mobile app?

No, Sprinklr Social does not offer a dedicated mobile app.

What types of pricing plans does Sprinklr Social offer?

Sprinklr Social price starts at $249/month. Get a detailed Sprinklr Social cost breakdown tailored to your specific requirements.

Who are the typical users of Sprinklr Social?

Sprinklr Social features are used by marketing teams, customer service teams for social customer service, and CX Teams for customer feedback management.

Does Sprinklr Social offer an API?

Yes, Sprinklr Social offers an API.