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Overview

Starfish is a cloud-based platform for student success, offering early alerts, advising, degree planning, and analytics. It helps institutions track at-risk students and streamline interventions. However, the software interface may seem dated and requires updates; nonetheless, its centralized tools and data insights support improved retention and academic outcomes.

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Starfish Specifications

  • Analytics And Reporting
  • Ticket Management
  • Live Chat
  • Omnichannel Support
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What Is Starfish?

Starfish is a cloud-based student success platform designed for higher education institutions to enhance student engagement and retention. The software offers features such as early alerts, advising and case management, degree planning, and analytics. Starfish helps colleges and universities identify at-risk students, streamline support workflows, and coordinate interventions across departments.

By connecting faculty, advisors, and students in a unified system, the platform enables proactive support, data-driven decision-making, and improved academic outcomes, all while fostering a collaborative campus environment.

Starfish Pricing

Starfish pricing follows a custom-quote model based on each organization’s specific requirements, user count, and deployment needs. Request a custom Starfish cost quote for your business.

Disclaimer: The pricing is subject to change.

Starfish Integrations

The vendor has not listed any available third-party integrations for this software. Request a Starfish demo to understand its features and potential compatibility.

Who Is Starfish For?

Starfish software serves a wide range of industries and sectors, including:

  • Higher education
  • Community colleges
  • Online universities
  • Technical schools
  • Student services
  • Academic advising
  • Institutional research

Is Starfish Right For You?

Are you looking for a student success platform that helps institutions catch risk early and drive student retention through coordinated support and data‑driven insights? Starfish solves key challenges such as fragmented student engagement and inefficient advising workflows while helping campuses unify support efforts at scale.

Security and scalability are baked into the platform, with cloud‑based architecture and enterprise‑grade control frameworks to handle large student populations and evolving needs.

Still not sure if Starfish is right for you? Contact our customer support team at (661) 384‑7070, who will help you make the best decision.

Starfish Features

Advising And Case Management

Advising and case management centralizes student support by tracking meetings, outreach, and follow-ups on one platform. This ensures that interventions are coordinated, progress is documented, and advisors can make informed decisions, reduce administrative workload while enhancing the quality of student guidance.

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Degree Planning

Degree planning in Starfish empowers students and advisors to map academic pathways, monitor progress, and identify deviations from course requirements. By providing visibility into on-track status and future course needs, it helps optimize scheduling, prevent delays, and supports timely graduation.

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Analytics And Reporting

Analytics and reporting tools transform institutional data into actionable insights. Advisors and administrators can evaluate student engagement, program performance, and intervention effectiveness, enabling data-driven decisions, identifying trends, and improving strategic planning to boost overall student outcomes.

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Early Alerts

Starfish features early alerts that allow faculty and staff to flag students showing signs of academic or engagement risk. This proactive system enables timely intervention, helping advisors address challenges before they escalate, ultimately improving retention and student success outcomes across the institution.

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Pros And Cons of Starfish

Pros

  • Streamlines appointment scheduling for faculty and advisors

  • Facilitates collaboration among faculty, staff, and students

  • Enhances academic planning and degree pathway visibility

Cons

  • Platform interface is outdated and visually bland

  • System requires a steep learning curve for new users

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Frequently Asked Questions

What types of pricing plans does Starfish offer?

Starfish pricing follows a custom-quote model. Request a custom Starfish price quotation.

Does Starfish have a mobile app?

Yes, Starfish offers a mobile app.

What other apps does Starfish integrate with?

No third-party integrations are listed.

What language does Starfish support?

Starfish supports the English language.

Who are the typical users of Starfish?

Starfish is designed for higher education institutions, including community colleges, online universities, technical schools, and student support services.

What level of support does Starfish offer?

Starfish provides support via phone and contact form.

Does Starfish offer an API?

Yes, Starfish provides API access.

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