STAY

STAY

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Overview

STAY provides a comprehensive Guest Experience OS, aiding hotels in digitizing services and streamlining operations. Despite limited language options in some areas, its ability to reduce queues and boost revenue makes it valuable. Overall, the strategic benefits of STAY make it a top choice for modern hospitality management.

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Starting Price
Custom

STAY Specifications

  • Live Chat
  • Omnichannel Support
  • CRM Integration
  • Analytics and Reporting

STAY Features

Hotel Directory

This feature allows hotels to digitize their information, replacing paper binders. Guests can access restaurant hours, amenity details, and resort maps directly from their smartphones. It ensures that content is always up-to-date and accessible, dramatically improving the flow of information.

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Mobile Ordering

The platform empowers guests to order food and drinks from their personal devices. It streamlines the ordering process for room service or poolside dining, reducing wait times, and increasing average check sizes through visual menus.

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Task Manager

This tool centralizes all guest requests into a single dashboard for staff. Whether it is a request for extra towels or a maintenance issue, the system assigns tasks efficiently, ensuring nothing slips through the cracks and improving response times.

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Instant Feedback

Hotels can capture guest sentiment in real-time before checkout. This feature prompts users to rate their experience during their stay, allowing management to resolve issues immediately and prevent negative public reviews, ultimately protecting the hotel’s reputation and online score.

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Pros And Cons of STAY

Pros

  • Boosts operational efficiency for staff

  • Digitizes hotel services effectively

  • Reduces wait times significantly

Cons

  • Limited language options available

  • Slow reporting updates noted

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Frequently Asked Questions

What language does STAY support?

The platform is primarily available in English and Spanish.

Does STAY offer an API?

No, STAY software does not provide an API.

What other apps does STAY integrate with?

The software integrates with various systems and platforms, including Stripe, Salesforce, Unifocus, Twistic, and Oracle.

Who are the typical users of STAY?

A broad range of hospitality users, including city center hotels, boutique hotels, hotel chains, resorts, and food and beverage businesses, benefit from STAY features.

What types of pricing plans does STAY offer?

The platform offers tailored pricing that varies according to property size and specific user requirements. You can also request a personalized STAY price quote now.

What level of support does STAY offer?

The software offers a help center and email support.

Does STAY have a mobile application?

Yes, it offers a mobile app.