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Overview
STAY provides a comprehensive Guest Experience OS, aiding hotels in digitizing services and streamlining operations. Despite limited language options in some areas, its ability to reduce queues and boost revenue makes it valuable. Overall, the strategic benefits of STAY make it a top choice for modern hospitality management.
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Starting Price
Custom
STAY Specifications
Live Chat
Omnichannel Support
CRM Integration
Analytics and Reporting
What Is STAY?
STAY is a Guest Experience OS designed to help hotels and resorts digitize their services and optimize on-property operations. It allows guests to manage their entire stay from their smartphones, including ordering room service, booking spa treatments, and accessing hotel information. By empowering users with self-service tools, the platform helps properties reduce front desk queues, streamline staff workloads, and drive incremental revenue through upselling opportunities. It is tailored for businesses seeking to modernize their guest interactions without losing the personal touch.
STAY Pricing
The STAY pricing is customized to users’ needs and varies based on property size and requirements.
STAY Integrations
The software supports integration with multiple systems and platforms, such as:
- Salesforce
- Stripe
- Oracle
- Twistic
- Unifocus
Who Is STAY For?
STAY is ideal for a wide range of users across the hospitality industry, including:
- Resorts
- City center hotels
- Boutique hotels
- Hotel chains
- Food and beverages
Is STAY Right For You?
If your hotel aims to eliminate friction points like long check-in lines or unanswered room service calls, this platform is a strong contender. STAY excels at digitizing the guest journey, making it a perfect fit for properties that want to increase revenue through mobile ordering while simultaneously reducing the operational burden on staff. The platform is renowned for its ability to centralize requests and provide real-time data, making it a valuable asset for modernizing hotel management.
Are you still not sure about STAY and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.
STAY Features
This feature allows hotels to digitize their information, replacing paper binders. Guests can access restaurant hours, amenity details, and resort maps directly from their smartphones. It ensures that content is always up-to-date and accessible, dramatically improving the flow of information.
The platform empowers guests to order food and drinks from their personal devices. It streamlines the ordering process for room service or poolside dining, reducing wait times, and increasing average check sizes through visual menus.
This tool centralizes all guest requests into a single dashboard for staff. Whether it is a request for extra towels or a maintenance issue, the system assigns tasks efficiently, ensuring nothing slips through the cracks and improving response times.
Hotels can capture guest sentiment in real-time before checkout. This feature prompts users to rate their experience during their stay, allowing management to resolve issues immediately and prevent negative public reviews, ultimately protecting the hotel’s reputation and online score.
