Subiz

Subiz Reviews

Total 6 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GP
Gregory P.

Sports, N/A employees

Less than 6 months

5.0

“Helpful pre-chat and co-browsing features”

Pros

Pre-chat option and co-browsing are really useful and the console is simple to use and looks nice.

Cons

The widget feels too large.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SN
Si N.

Not Specified, N/A employees

5.0

“Powerful functions at a fair price”

Pros

It feels easy to use yet it still comes packed with powerful features. The pricing also feels very reasonable for what you get.

Cons

At times the trigger can be unstable and the mobile widget still feels pretty basic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KN
Kc N.

Entertainment, N/A employees

5.0

“Excellent support”

Pros

Using it has been very easy and the support team has been superb whenever needed.

Cons

Just don't move the chat window.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MHL
Mai Huong L.

Translation and Localization, N/A employees

5.0

“outstanding customer care team”

Pros

Picking just one reason to rate Subiz so highly is difficult. Support is amazing the features are top-notch, it's simple to use and the customization options are excellent. I've worked in online marketing for years and have known Subiz since the early days when it was first being built. It's an excellent SaaS product and I definitely recommend it.

Cons

Nothing to add as a con from my side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, N/A employees

5.0

“Friendly interface”

Pros

Simple to work with the interface feels user-friendly and the support team has been very helpful.

Cons

One drawback is that the chat window stays fixed and the reporting features are fairly basic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

NHN
Nguyen Hoai N.

Marketing and Advertising, N/A employees

5.0

“useful features and responsive support”

Pros

Setup was quick and the platform is very easy to use. It comes packed with plenty of useful features and the support from Subiz's customer service has been excellent whenever needed.

Cons

Fixed chat window can be limiting and the lack of an API is also a downside.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8