Subiz Reviews
Total 6 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sports, N/A employees
Less than 6 months
“Helpful pre-chat and co-browsing features”
Pros
Pre-chat option and co-browsing are really useful and the console is simple to use and looks nice.
Cons
The widget feels too large.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“Powerful functions at a fair price”
Pros
It feels easy to use yet it still comes packed with powerful features. The pricing also feels very reasonable for what you get.
Cons
At times the trigger can be unstable and the mobile widget still feels pretty basic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Entertainment, N/A employees
“Excellent support”
Pros
Using it has been very easy and the support team has been superb whenever needed.
Cons
Just don't move the chat window.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Translation and Localization, N/A employees
“outstanding customer care team”
Pros
Picking just one reason to rate Subiz so highly is difficult. Support is amazing the features are top-notch, it's simple to use and the customization options are excellent. I've worked in online marketing for years and have known Subiz since the early days when it was first being built. It's an excellent SaaS product and I definitely recommend it.
Cons
Nothing to add as a con from my side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“Friendly interface”
Pros
Simple to work with the interface feels user-friendly and the support team has been very helpful.
Cons
One drawback is that the chat window stays fixed and the reporting features are fairly basic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Marketing and Advertising, N/A employees
“useful features and responsive support”
Pros
Setup was quick and the platform is very easy to use. It comes packed with plenty of useful features and the support from Subiz's customer service has been excellent whenever needed.
Cons
Fixed chat window can be limiting and the lack of an API is also a downside.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8