Subiz: Pricing, Free Demo & Features

Name: Subiz
Rating: 5 (6 reviews)

Last Updated Sep 17, 2026

Overview

Subiz is a customer service platform designed for multi-channel communication and lead capture. While some users report fixed chat window issues that affect page layout, its message templates, behavior tracking, and data segmentation improve support efficiency. Overall, Subiz enhances team collaboration and customer experience effectively.

Overall Rating

Based on 6 users reviews

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

Subiz Specifications

Live Chat
Omnichannel Support
Canned Responses
Analytics And Reporting
CRM Integration
Automated Responses And Chatbots
Customer Profiles
Self-Service Portal
Ticket Management
Customer Feedback Surveys

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What Is Subiz?

Subiz is a cloud-based customer service software designed for small and mid-sized businesses. It offers automated chat responses, behavior tracking, and real-time visitor insights to help teams manage inquiries with greater accuracy. Its segmentation tools allow businesses to tailor interactions based on user activity, while proactive messaging assists in addressing customer needs promptly. Together, these capabilities support faster responses and more consistent engagement across customer touchpoints.

Subiz Pricing

The software offers multiple plans on a monthly, quarterly, six-month, and yearly basis to cater to different business needs. Its monthly pricing includes:

Standard: $11.99/agent/month
Advanced: $21/agent/month

It also offers a 14-day free trial. Request a personalized Subiz pricing quote for your business today.

Disclaimer: The pricing is subject to change.

Subiz Integrations

The platform integrates with several third-party applications and systems, such as:

Shopify software
WordPress
Joomla
Magento
Google Analytics

Book a free Subiz demo to learn more about the integration arrangements.

Who Is Subiz For?

Subiz is ideal for a wide range of industries and sectors, which include:

E-commerce
Healthcare
Pharmaceuticals
Education and training
Banking
Insurance
Tourism

Is Subiz Right For You?

Businesses struggling with missed leads and slow email response times need a tool for instant customer connection. Subiz addresses this by placing live chat directly on your website, enabling real-time support and sales conversations. Its strength lies in simplicity and immediate engagement, with features like visitor tracking and automated greetings. The platform also emphasizes data security. If your priority is converting visitors and providing quick help without a complex setup, Subiz is a contender.

Still doubtful if Subiz software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Subiz Features

Shared Team Inbox

The platform consolidates conversations from live chat, Facebook Messenger, and other channels into a single, unified inbox. This centralization ensures no customer message is missed, enables efficient ticket assignment among agents, and provides a complete history of each customer's interactions for better context.

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Visitor Tracking And Insights

Subiz provides real-time data on who is browsing a user’s website, including their location, navigation path, and page views. This insight equips support and sales agents with valuable context before a conversation even begins, allowing for more personalized and informed communication with visitors.

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Canned Responses And Templates

Subiz features a library of pre-written, customizable responses for common questions. By using keyboard shortcuts to insert these saved replies, agents can maintain quick response times and ensure consistent, accurate information is delivered during fast-paced chat sessions.

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Customizable Chat Widget

The appearance and behavior of the live chat widget can be tailored to match a website's branding. Users can modify colors, positioning, and greeting messages. This customization helps maintain a seamless user experience and professional appearance that aligns with a company's identity.

See How It Works

Pros And Cons of Subiz

A quick look at Subiz's strengths and weaknesses to
help you decide if it's the right fit

Pros

Offers multi-language support, even in the free plan
Supports automated chat triggers and canned responses
Provides real-time visitor activity insights

Cons

Lacks advanced reporting or analysis tools
Chatbot customization options could be improved

Subiz Reviews

Insights from real users on Subiz’s features,
performance, and overall experience.

Total 6 reviews

All reviews are from verified customers

Rating Distribution

Stars

100%

Stars

Share your experience

Gregory P.

Sports, N/A employees

Less than 6 months

5.0

December 2016

“Helpful pre-chat and co-browsing features”

Pros

Pre-chat option and co-browsing are really useful and the console is simple to use and looks nice.

Cons

The widget feels too large.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Kc N.

Entertainment, N/A employees

5.0

March 2015

“Excellent support”

Pros

Using it has been very easy and the support team has been superb whenever needed.

Cons

Just don't move the chat window.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Si N.

Not Specified, N/A employees

5.0

March 2015

“Powerful functions at a fair price”

Pros

It feels easy to use yet it still comes packed with powerful features. The pricing also feels very reasonable for what you get.

Cons

At times the trigger can be unstable and the mobile widget still feels pretty basic.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 6 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What types of Subiz price plans are available?

Subiz offers multiple plans on a monthly, quarterly, six-month, and yearly basis to cater to different business needs. Its monthly pricing starts at $11.99/agent/month for the Standard plan and $21/agent/month for the Advanced plan. The platform also provides a 14-day free trial. Contact us to request a personalized Subiz cost quote based on your organization’s requirements.

What other apps does Subiz integrate with?

Subiz integrates with several third-party applications and systems, including Shopify, WordPress, Joomla, Magento, and Google Analytics.

Does Subiz have a mobile app?

Yes, Subiz offers a mobile app for both Android and iOS users.

Does Subiz offer an API?

Yes, Subiz offers a custom API.

What level of support does Subiz offer?

The platform provides support via multiple channels, including call, email, and live chat.

Who are the typical users of Subiz?

Typical users of Subiz include businesses in e-commerce, healthcare, pharmaceuticals, education and training, banking, insurance, and tourism sectors.

What language does Subiz support?

The software supports multiple languages, including Indonesian, English, Portuguese, Vietnamese, and Thai.