Sunrise ITSM Reviews
Total 3 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Medical Practice, 1-10 employees
Less than a year
“User-friendly navigation”
Pros
Getting around the software is very simple and the support has been excellent.
Cons
Up to this point I really haven't run into any downsides. It's very user-friendly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Accounting, 11-50 employees
Less than a year
“Incredible tool for asset management”
Pros
Using it has been quite simple and it works well for IT asset management.
Cons
The front end could use some improvement to look more appealing and the icons feel oversized.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“Reliable support on the go”
Pros
It has been very simple and the customer service is quick to respond even when I need help while on the go.
Cons
I haven't come across any defects in the solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10