Surveyed
Last Updated
Overview
Surveyed offers AI-powered survey tools that collect video and text feedback for improved customer insights. Businesses can make quicker decisions based on analyzed responses. Although video processing may occasionally slow down, its intuitive builder and real-time dashboards provide value that surpasses minor delays.
Surveyed Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Canned Responses
Surveyed Features
Sentiment Analysis
Surveyed software analyzes text and video responses to detect emotions and patterns, automatically categorizing satisfaction or concerns for better understanding. This process uncovers hidden trends in customer feedback. Businesses can use these insights to quickly adjust services, leading to faster resolutions and increased loyalty through informed decisions.
Customizable Survey Builder
The platform enables users to create surveys using drag-and-drop tools with customizable branding options. Users can adjust colors, fonts, and layouts, while pre-built templates help speed up setup for common use cases. This flexibility supports consistent survey design and helps teams structure questions clearly without requiring design expertise.
Real-Time Analytics
Surveyed features display live charts and reports on response trends, with filters that highlight shifts in sentiments or scores over time. This allows users to track progress against goals instantly, and visibility spots issues early in operations. It empowers teams to act quickly, improving the efficiency of feedback loops.
Video Response Capture
Respondents can record short videos alongside text for authentic input, and the tool stitches clips into compilations for easy review. This adds context to opinions beyond words, giving companies vivid stories that guide improvements. It encourages empathy among team members, resulting in better customer interactions.
Pros And Cons of Surveyed
Pros
Performs an in-depth sentiment analysis
Creates surveys easily and intuitively
Delivers real-time insights
Cons
Template variety could expand
Response limits restrict the volume
Surveyed Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Arts and Crafts, N/A employees
“amazing review monitoring dashboard”
Pros
Keeping up with reviews is much simpler with this software and responding to them is just as convenient. The dashboard does a fantastic job of bringing all reviews into one place for monitoring and the interface looks polished while staying very simple to navigate and understand.
Cons
I haven't come across any downsides with this software so far, everything about it has been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What language does Surveyed support?
Surveyed primarily supports English language.
What types of pricing plans does Surveyed offer?
Surveyed price includes Basic at $49.99/month, Premium at $149.99/month, and Enterprise at $500/month. Get a personalized Surveyed cost estimate.
Who are the typical users of Surveyed?
Surveyed is commonly used in hospitality, healthcare, education, and construction sectors.
What other apps does Surveyed integrate with?
The vendor has shared details about third-party. However, its roadmap indicates that integrations are planned for future updates.
Does Surveyed offer an API?
Yes, the vendor has not shared information about its API.
Does Surveyed have a mobile app?
Yes. Surveyed offers a standalone mobile app.
What level of support does Surveyed offer?
The system provides support through phone and message.