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Overview
Surveyed offers AI-powered survey tools that collect video and text feedback for improved customer insights. Businesses can make quicker decisions based on analyzed responses. Although video processing may occasionally slow down, its intuitive builder and real-time dashboards provide value that surpasses minor delays.
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Starting Price
Custom
Surveyed Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Canned Responses
What Is Surveyed?
Surveyed is a cloud-based feedback platform that is built to collect and process customer opinions through surveys and forms. It offers a drag-and-drop survey builder for quick survey design, sentiment analysis of responses, and dynamic dashboards for trend visualization. These capabilities help teams identify patterns, understand feedback at scale, and review insights efficiently without relying on manual analysis. This supports more informed decision-making across customer-facing functions.
Surveyed Pricing
Surveyed cost follows tiered monthly subscriptions based on survey volume and response needs. This includes
- Basic: $49.99/month for 5 surveys
- Premium: $149.99/month for 20 surveys
- Enterprise: $500/month for unlimited surveys
Disclaimer: The pricing is subject to change.
Surveyed Integrations
Surveyed has not publicly disclosed details about supported integrations. Its product roadmap suggests that integrations are planned for future releases.
Who Is Surveyed For?
Surveyed software is ideal for a wide range of industries and sectors, including:
- Hospitality
- Healthcare
- Education
- Insurance
- Construction
Is Surveyed Right For You?
Looking for a tool to turn customer voices into clear actions? Surveyed captures rich feedback via AI surveys, solving issues like overlooked sentiments and delayed insights that hinder service tweaks. Its platform ensures compliance with the GDPR for secure data handling. High security protocols protect sensitive responses during collection and storage. The system scales effortlessly to handle growing feedback volumes across teams.
Still not sure if Surveyed is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
Surveyed Features
Sentiment Analysis
Surveyed software analyzes text and video responses to detect emotions and patterns, automatically categorizing satisfaction or concerns for better understanding. This process uncovers hidden trends in customer feedback. Businesses can use these insights to quickly adjust services, leading to faster resolutions and increased loyalty through informed decisions.
Customizable Survey Builder
The platform enables users to create surveys using drag-and-drop tools with customizable branding options. Users can adjust colors, fonts, and layouts, while pre-built templates help speed up setup for common use cases. This flexibility supports consistent survey design and helps teams structure questions clearly without requiring design expertise.
Real-Time Analytics
Surveyed features display live charts and reports on response trends, with filters that highlight shifts in sentiments or scores over time. This allows users to track progress against goals instantly, and visibility spots issues early in operations. It empowers teams to act quickly, improving the efficiency of feedback loops.
Video Response Capture
Respondents can record short videos alongside text for authentic input, and the tool stitches clips into compilations for easy review. This adds context to opinions beyond words, giving companies vivid stories that guide improvements. It encourages empathy among team members, resulting in better customer interactions.
Pros And Cons of Surveyed
Pros
Performs an in-depth sentiment analysis
Creates surveys easily and intuitively
Delivers real-time insights
Cons
Template variety could expand
Response limits restrict the volume
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Frequently Asked Questions
Does Surveyed offer an API?
Yes, the vendor has not shared information about its API.
Does Surveyed have a mobile app?
Yes. Surveyed offers a standalone mobile app.
What language does Surveyed support?
Surveyed primarily supports English language.
Who are the typical users of Surveyed?
Surveyed is commonly used in hospitality, healthcare, education, and construction sectors.
What types of pricing plans does Surveyed offer?
Surveyed price includes Basic at $49.99/month, Premium at $149.99/month, and Enterprise at $500/month. Get a personalized Surveyed cost estimate.
What other apps does Surveyed integrate with?
The vendor has shared details about third-party. However, its roadmap indicates that integrations are planned for future updates.
What level of support does Surveyed offer?
The system provides support through phone and message.