Teleportivity
Last Updated
Overview
Teleportivity is an innovative, cloud-based platform that allows organizations to deploy human staff remotely across physical locations. While the user interface can be improved further for user ease, the software excels at creating a physical-to-digital bridge through QR codes and on-demand video.
Teleportivity Specifications
- Omnichannel Support
- Live Chat
- CRM Integration
- Canned Responses
Teleportivity Features
QR Code Video Intercom
The software enables visitor access without bulky hardware. Visitors scan a static QR code at an entrance to initiate a high-definition video call with a remote staff member, who can then grant entry directly from the dashboard.
Video Concierge Cloud-Platform
Teams can manage a global workforce from one station. This central hub allows remote agents to handle incoming calls from different locations, upload digital content to on-site screens, and provide face-to-face assistance.
Jump Screen Technology
This feature enables maintaining continuity as the customer moves. A remote assistant can push a live session from a fixed site screen to the customer's personal smartphone, allowing them to provide guided support as the visitor walks through a building.
Pros And Cons of Teleportivity
Pros
Extremely fast deployment with no hardware installation or wiring needed
Cost-effective alternative to full-time on-site receptionists
No app download required for guests to use the video intercom
Cons
User interface for the admin dashboard may feel slightly outdated to some
The support team may seem unresponsive during peak hours
Teleportivity Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Not Specified, N/A employees
“Great support and features”
Pros
Using it has been very easy and the support team along with the features available really helps users get things done without any hassle. It's especially valuable for resolving on-site issues that teams run into in today's remote work culture.
Cons
There's really nothing major to dislike. If anything, having more user categories would make it even better but it's not something I'd seriously complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Who are the typical users of Teleportivity?
Teleportivity features are used by facility managers, security teams, property owners, and IT support departments across corporate, medical, and residential sectors.
What types of pricing plans does Teleportivity offer?
Teleportivity price is customized depending on business needs. Get a detailed Teleportivity cost breakdown tailored to your specific requirements.
What level of support does Teleportivity offer?
Teleportivity offers support via phone, email, and a ticketing system, alongside detailed documentation.
What language does Teleportivity support?
Teleportivity software primarily supports English.
Does Teleportivity offer an API?
No, Teleportivity does not offer an API.
Does Teleportivity have a mobile app?
Yes, Teleportivity does offer a dedicated mobile app.
What other apps does Teleportivity integrate with?
The vendor has not listed any available third-party integrations for this software.