Text App: Pricing, Free Demo & Features

Last Updated Dec 17, 2025

Overview

Text App centralizes customer communications across chat, email, and social channels, improving response times and workflow efficiency. While reliance on AI may limit human oversight, its AI agent, live chat, help desk, and unified inbox features ensure support teams handle inquiries effectively and scale operations securely.

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Starting Price

Custom

Product Snapshot

Text App Turn Every Metric Into Momentum

Text App Your AI First Support That Scales

Text App Scale Support By Teaching AI Once

Text App Specifications

Live Chat
Omnichannel Support
Canned Responses
Analytics And Reporting
Escalation Management
Self-Service Portal
Customer Profiles
Automated Responses And Chatbots
Ticket Management
CRM Integration

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What Is Text App?

Text App is a cloud-based customer communication platform designed for businesses and support teams that need a unified workspace. The software offers features such as AI chat, ticketing, workflow automation, and multi-channel messaging. It centralizes customer conversations from email, chat, and social channels into one inbox, helping teams respond faster, reduce manual workload, and streamline support operations without switching between tools.

Text App Pricing

Text App pricing offers the following plans:

Essential - $25/user/month ($0.99 per AI agent resolution)
Growth - $99/user/month ($0.99 per AI agent resolution)
Enterprise - $135/user/month ($0.99 per AI agent resolution)

The software offers a 14-day free trial as well. Request a custom Text App cost quote for your business.

Disclaimer: The pricing is subject to change.

Text App Integrations

The vendor has not listed any available third-party integrations for this software. Request a Text App demo to understand its features and potential compatibility.

Who Is Text App For?

Text App software serves a wide range of industries and sectors, including:

Customer support
E-commerce
Retail
Professional services
Telecommunications
Financial services

Is Text App Right For You?

Are you looking for a powerful, secure platform to streamline customer communications and support without juggling multiple tools? If your business struggles with fragmented messages, slow response times or data privacy concerns, Text App can solve those pain points efficiently.

Text App ensures robust security controls and is built to scale, offering encryption, access control, and multi-tenant isolation, so data stays safe and operations grow with you.

Still not sure if Text App is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

Text App Features

AI Agent

The AI agent in Text App acts as a smart virtual assistant: it interprets customer inquiries, responds automatically using your business knowledge, and even performs background tasks. This means routine questions are resolved instantly, freeing your team to focus on complex issues.

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AI Live Chat

With AI live chat, businesses deliver real-time support through an on-site chat widget or messaging channels. It lets agents or the AI respond instantly, improving user experience and boosting engagement or sales by reducing wait times.

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AI Help Desk

Text App’s AI help desk converts incoming requests into organized tickets, auto-assigns, prioritizes, and tracks them. This structure keeps workflows smooth, ensures no request gets lost, and helps teams manage high volumes efficiently.

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Inbox

Text App features an Inbox that merges conversations from different channels such as chat, email, social, or web into a single workspace. This centralization gives agents full context on customer history, simplifies management, and reduces the clutter of switching between tools.

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Pros And Cons of Text App

A quick look at Text App's strengths and weaknesses to
help you decide if it's the right fit

Pros

Resolves routine questions instantly, freeing team time
Improves response times for faster customer support
Boosts engagement and potential sales effectively

Cons

AI may misinterpret complex customer inquiries
Requires initial setup and configuration effort

Text App Reviews

Insights from real users on Text App’s features,
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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Text App have a mobile app?

No, Text App does not have a mobile app.

What level of support does Text App offer?

Text App provides support via phone and email.

What language does Text App support?

Text App supports the English language.

Who are the typical users of Text App?

Text App serves multiple industries, including customer support, e-commerce, retail, professional services, telecommunications, and financial services.

What other apps does Text App integrate with?

No third-party integrations are listed.

Does Text App offer an API?

Yes, Text App provides API access.

What types of pricing plans does Text App offer?

Text App offers three plans: Essential at $25/user/month ($0.99 per AI agent resolution), Growth at $99/user/month ($0.99 per AI agent resolution), and Enterprise at $135/user/month ($0.99 per AI agent resolution) Request a custom Text App price quotation.