Tripadvisor
Last Updated
Overview
Tripadvisor helps travel and hospitality businesses improve online visibility and customer trust by leveraging large-scale user reviews and discovery tools. While customization options are limited, the platform remains effective for reputation-driven growth, especially for tourism-focused brands seeking global exposure and customer feedback insights.
Overall Rating
Based on 1 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
$99
per year
Tripadvisor Specifications
- Analytics And Reporting
- Customer Feedback Surveys
- Customer Profiles
- Email Management
Tripadvisor Features
Sponsored Placements
The platform lets hotel businesses promote their listings across search results and other high-visibility pages. The advertising campaign can target travelers by factors such as location, travel dates, traveler type, and search criteria. Performance reporting also shows metrics such as impressions, click-through rate, and page visits, which help businesses set budgets and campaign periods around demand.
Restaurant Listing Management
Tripadvisor software gives owners control over the information presented on their page, including business details, menus, and relevant attributes. It also allows verified businesses to collect and respond to reviews, request feedback, and view performance data through the Management Center. It is useful for restaurant teams to keep their public information updated and manage customer feedback from the same listing.
Business Advantage
This feature adds premium controls for hotel listings which help properties to feature selected reviews, photos, videos, and special offers on their Tripadvisor pages. The listing supports direct contact details, and mobile tap-to-call that direct travelers to the property's website. Hotel businesses can also use market and traveler data to track ranking and engagement against their competitor's properties.
Pros And Cons of Tripadvisor
Pros
Shows customer feedback and performance insights
Helps businesses reach active travel audiences
Supports direct booking opportunities
Provides better visibility against similar properties
Businesses can manage their online reputation easily
Cons
Identity verification can produce incorrect numbers
Business pages may offer limited customization
Dashboard navigation might seem difficult to use
Tripadvisor Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Mid-Market, N/A employees
“team visit planning made effortless”
Pros
Coordinating client visits feels incredibly easy with this tool. My favorite part is the "Things to Do" search bar because it gives teams plenty of great ideas for team bonding activities.
Cons
Genuinely I didn't hear any complaints from the team or from the HR side about using it. Overall, I had a really good experience using this tool for business.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Frequently Asked Questions
What level of support does Tripadvisor offer?
Tripadvisor offers support through phone, help center, and email.
Does Tripadvisor have a mobile app?
Yes, Tripadvisor offers a dedicated mobile app.
What other apps does Tripadvisor integrate with?
Information about third-party integrations has not been specified by the vendor.
What languages does Tripadvisor support?
Tripadvisor primarily supports many languages, such as English, French, Portuguese, Spanish, Italian, and German.
What types of pricing plans does Tripadvisor offer?
The Tripadvisor price plan starts at $99/year for its Business plan, with the definite cost varying based on hotel size, profile, and location. Get a detailed Tripadvisor cost breakdown tailored to your specific requirements.
Who are the typical users of Tripadvisor?
Tripadvisor features are used by businesses and organizations across multiple industries and sectors, including restaurants, hotels and accommodations, travel and tourism, and travel advertisers, and attractions and experiences.
Does Tripadvisor offer an API?
Yes, Tripadvisor offers an API.