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Overview
UltraViewer provides remote desktop control, allowing users to access and support computers from any location. While some users note occasional connection interruptions during peak hours, the software offers an intuitive interface, secure encryption, and real-time chat features that simplify remote assistance. Overall, UltraViewer's straightforward setup and comprehensive features offer value.
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Starting Price
Custom
UltraViewer Specifications
Ticket Management
Live Chat
Omnichannel Support
CRM Integration
What Is UltraViewer?
UltraViewer is a remote desktop software designed to help individuals and businesses control computers remotely for technical support and collaboration. Its lightweight design requires minimal system resources while providing instant remote access through unique identification and password-based connections. The integrated chat window enables real-time communication during sessions, while drag-and-drop file transfer capabilities streamline document sharing. With remote wake-up functionality, users can activate powered-down computers to access files and applications.
UltraViewer Pricing
UltraViewer price is structured across simple monthly plans that are billed annually. These include:
- LITE UltraViewer: $3.99/month
- PROFESSIONAL UltraViewer: $5.99/month
- PREMIUM UltraViewer: $7.99/month
Disclaimer: The pricing is subject to change.
UltraViewer Integrations
UltraViewer software operates as a standalone remote desktop application and does not currently list third-party integrations.
Who Is UltraViewer For?
UltraViewer is ideal for a wide range of industries and sectors, which may include:
- Information technology
- Education
- Healthcare
- Technical support services
- Freelancers
Is UltraViewer Right For You?
If you frequently need to provide remote technical support or access computers from different locations, UltraViewer is the way to go. It addresses these challenges through straightforward remote connection protocols. The software uses AES 256-bit encryption and unique session credentials to protect data during remote sessions, ensuring secure connections. With support for Windows operating systems from XP through Windows 11, the platform accommodates various system configurations.
Still doubtful if UltraViewer is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
UltraViewer Features
UltraViewer features direct file sharing between connected computers through its built-in chat interface. Users can send documents, images, and applications with file size limits varying by version. The drag-and-drop functionality eliminates complicated transfer procedures, making document exchange efficient during support sessions.
The software’s built-in messaging enables continuous communication between remote session participants without disrupting workflow. The system learns from previous conversations and suggests frequently-used phrases, reducing repetitive typing for support professionals. All chat history saves automatically as text files, providing documentation of support interactions.
UltraViewer supports simultaneous connections to multiple computers, enabling support staff to assist several users concurrently. Technicians can switch between active sessions without disconnecting, improving response times for urgent issues. This capability proves valuable for IT departments managing numerous endpoints or service providers handling multiple client requests.
Users gain complete access to remote computers through secure identification and password authentication. The software displays the remote desktop in real-time, allowing full keyboard and mouse control as if physically present at the machine. This functionality enables technicians to diagnose issues, install software, and modify settings without requiring on-site visits.
