Up Review: Pricing, Free Demo & Features

Last Updated Jan 30, 2026

Overview

Up Review software provides critical centralized feedback management, immediately translating public reviews into actionable customer service workflows for multi-location brands. While constant updates may reduce feature adaption, its comprehensive review monitoring and highly responsive support team ensure operational continuity.

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Starting Price

Custom

Up Review Specifications

Analytics and Reporting
Customer Feedback Surveys
Customer Profiles
Email management
Knowledge base
Automated responses and Chatbots
Ticket Management
Live Chat
Omnichannel Support
CRM Integration

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What Is Up Review?

Up Review is a specialized customer experience solution designed to transform scattered online reviews into managed customer service interactions. The platform alleviates the pain point of delayed issue resolution by offering automated review requests via QR and SMS, generating continuous feedback. By centralizing data, it helps small-to-midsize businesses quickly identify service gaps and benchmark performance across multiple locations, optimizing efficiency and justifying the cost through improved satisfaction scores.

Up Review Pricing

The Up Review cost is based on two plans:

Free: Free of cost
Pro: €119/month

Request a personalized Up Review pricing quote for your business.

Disclaimer: The pricing is subject to change.

Up Review Integrations

Information about integrations is currently unspecified by the vendor. Request an Up Review demo to understand its features and potential compatibility.

Who Is Up Review For?

Up Review is ideal for a range of industries, including:

Catering
Hospitality
Optician
Retail
Event industry
Franchise networks
Communication agency

Is Up Review Right For You?

If your business operates multiple service locations, be it retail outlets, hotels, or franchise networks, Up Review offers the centralized oversight necessary to standardize customer service interactions. Its standout capability lies in transforming fragmented public feedback into a unified, actionable service queue, delivering transparency and consistency that traditional help desks cannot match for decentralized operations.

Still not sure about Up Review? Contact our support team at (661) 384-7070 for further guidance.

Up Review Features

Spin To Win Reviews

The feature utilizes a gamified reward system that encourages post-purchase engagement. Customers scan a QR code, submit a Google review, and then receive a reward via a prize wheel. This innovative approach increases the volume of reviews while collecting valuable contact details.

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Mini Site

The ‘Mini-Site’ feature provides establishments with a mobile-optimized digital page, often including a digital menu and dedicated review funnel. This direct, frictionless touchpoint centralizes the customer service experience, making it simple for customers to leave instant feedback.

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SMS And Email Campaign

This feature enables personalized, automated campaigns via SMS and email to follow up with clients post-service. Customizing these review request campaigns helps businesses maximize response rates. This proactive communication quickly converts satisfied customers into valuable public testimonials.

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Google Reviews Management

This feature centralizes the monitoring and automated response systems specifically for the Google platform. This ensures that all customer feedback is addressed immediately and consistently, enhancing search visibility and credibility. Automated replies save team members crucial time.

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QR Code

The QR code solution allows businesses to create a free, customizable code in a single click, instantly linking to the review funnel. Displayed in-store, this streamlines the customer service feedback loop by enabling instant, frictionless review submission. This simple process ensures high-quality, authentic feedback is captured immediately.

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Pros And Cons of Up Review

A quick look at Up Review's strengths and weaknesses to
help you decide if it's the right fit

Pros

User interface is simple and clean
Centralized monitoring ensures full coverage
Support team response is helpful

Cons

Constant updates may reduce feature adaption
Managing complex capabilities may require a stronger skillset

Up Review Reviews

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Up Review offer an API?

No, Up Review does not offer an API.

What other apps does Up Review integrate with?

Information about integrations is currently unspecified by the vendor.

What language does Up Review support?

Up Review is available in English, French, and Spanish.

Who are the typical users of Up Review?

Typical users include industries like catering, hospitality, optician, retail, event industry, franchise networks, and communication agency.

Does Up Review have a mobile app?

No, Up Review does not have a mobile app.

What types of pricing plans does Up Review offer?

The Up Review price is based on two plans: Free (Free of cost) and Pro (€119/month). Request a personalized Up Review pricing quote for your business.

What level of support does Up Review offer?

Up Review offers support through FAQs, contact form, and phone.