Uppo: Pricing, Free Demo & Features

Last Updated Jan 16, 2026

Overview

Uppo is an extensive customer service platform that centralizes incoming requests from email, social, and chat into a single ticketing inbox and supports automatic ticket assignment and SLA tracking. While the platform’s performance can be slow under extensive load, it provides feedback request tools to improve customer satisfaction.

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Starting Price

Custom

Uppo Specifications

Live Chat
Analytics And Reporting
Customer Feedback Surveys
Self-Service Portal
SLA Management
Email Management
Knowledge Base
Automated Responses And Chatbots
Customer Profiles
Ticket Management

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What Is Uppo?

Uppo is a cloud-based customer service platform that manages customer requests by converting emails, social messages, and chats into classified tickets with status, notes, priorities, and automatic assignments. It hosts an embeddable, multilingual knowledge base for ‘FAQs’, articles, guides, videos, and downloadable resources with ‘SEO’ and responsive templates. The platform also tracks helpdesk metrics, ‘SLA’ schedules, response times, ticket flows and feedback results while enabling agent roles and preserving full request history for reporting and compliance.

Uppo Pricing

Uppo pricing varies according to the following plan:

Basic Plan: €99.00/month

Get a Uppo price customized to your business requirements and budget.

Disclaimer: The pricing is subject to change.

Uppo Integrations

The vendor has not provided details about third-party integrations for this software. Schedule a Uppo demo to learn more about the software capabilities.

Who Is Uppo For?

Uppo is suitable for the following professionals:

Customer support teams
Content editors

Is Uppo Right For You?

Uppo software is suitable for businesses aiming to centralize multi-channel customer requests and reduce repetitive support work with a unified helpdesk and self-service portal. It automates ticket creation from email and social channels, applies ‘SLA’ and assignment rules, and enables multilingual self-help content to reduce incoming tickets.

Still not sure if Uppo is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.

Uppo Features

Helpdesk

Uppo converts every incoming request from email, social media and chat into a structured ticket with status and topic classification. It supports prioritization, notes, sharing, and automatic ticket assignments to agents, observers, or administrators.

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Self-Service Portal

The software offers a self-service assistance portal that can be embedded into a website and configured for multilingual access. It allows configuration of templates, access settings, sortable categories, and topic structures to organize support content.

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Knowledge Base

The system provides an editor for building and organizing support content like ‘FAQs’, articles, guides, videos and downloadable resources. It structures knowledge categories and related items to improve accessibility and search within the self-service portal.

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Pros And Cons of Uppo

A quick look at Uppo's strengths and weaknesses to
help you decide if it's the right fit

Pros

Provides a multilingual, embeddable knowledge base editor
Offers SLA scheduling and automatic assignments
Includes feedback request tools for helpdesk and content
Delivers real-time alerts, notifications and status

Cons

Updates may slow down implementation time
Extensive capabilities may initially overwhelm users

Uppo Reviews

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Uppo offer an API?

No, Uppo does not offer an API.

What level of support does Uppo offer?

Uppo offers support through a knowledge base.

Who are the typical users of Uppo?

The typical users of Uppo include professionals like customer service teams and content editors.

What other apps does Uppo integrate with?

The vendor has not provided details about third-party integrations for this software.

Does Uppo have a mobile app?

No, Uppo does not offer a mobile app.

What language does Uppo support?

Uppo software supports Italian language only.

What types of pricing plans does Uppo offer?

The vendor offers customized pricing plans according to different business needs. It offers a Basic Plan at €99.00/month. Get a customized Uppo cost breakdown for your business today.