V2 Cloud WorkSpaces Reviews

“Reliable cloud sharing”

Pros

It has made sharing data through SharePoint much faster.

Cons

It's a dependable cloud-based tool.

“accessible support and chat”

Pros

Getting into the platform is easy and the live chat support on the website is really helpful.

Cons

It feels a bit pricey though it's still not too expensive for beginners.

“Fast setup and support”

Pros

Right from the workspace setup, the IT support team was incredibly helpful. Their assistance made the whole process much faster to get up and running. It also turned out to be very cost-effective compared with other options we considered.

Cons

Setup was a little complex for our team at first. Other than that, I really didn't run into anything else I disliked.

“Local resource sharing”

Pros

It's really useful for sharing local resources with others.

Cons

The setup is fairly involved and it works best with a fast internet connection.

“Misleading support and poor knowledge”

Pros

Setting up the RDC was easy and in my opinion the speed itself was good.

Cons

Website claims they support a wide range of software but that wasn't true in my case. They didn't know how to fix issues with my tax software and they also couldn't explain how to use TS video for Zoom meetings on the IT desktop.

“Transparent pricing and fast support”

Pros

One thing I really appreciate is the flat pricing, there aren't any surprise charges for storage, bandwidth or anything else. The performance has also been excellent for knowledge-based work and the cost feels fairly reasonable for what you get. On top of that, support responds quickly during business hours and has been genuinely helpful whenever I've needed assistance.

Cons

Only frustrating part is having to sign into a separate app before I can access my VM. It's a bit inconvenient although it does also function somewhat like a VPN proxy.

“responsive support and GUI”

Pros

Whenever I had questions or needed help troubleshooting something, the support team responded excellently. The GUI is also very well designed for managing user sessions and file storage.

Cons

I didn't come across any major problems with the software. It consistently worked well for my customers.

“Reliable platform and setup”

Pros

Jumping onto this virtual platform is quick and it has been very dependable. What I appreciate most is that everything is dedicated to me, including my own layout and custom changes.

Cons

I just wish changing the IP address could be done with a single click.

“Quick customer onboarding”

Pros

Getting a new customer set up is really simple and fast.

Cons

I can't think of any downsides. The software feels complete and just works really well.

“fast setup and access”

Pros

It is easy to get access for me and setting up the environment doesn't take long at all.

Cons

Working between my local workstation and the IT environment can be a bit tricky at times but once you understand how it works, it becomes simple to use.

“Reliable support and peace of mind”

Pros

Running our own dedicated servers used to feel like a constant cycle of upkeep and stress. After switching to it, a lot of that burden disappeared and we've been able to spend more time focusing on the business instead of worrying about server maintenance. Whenever something does come up, their IT team has been quick to respond, dependable and effective at fixing the problem. There have even been times they alerted us to issues before we noticed anything ourselves and in most cases they resolved them before we were even aware there had been a disruption.

Cons

I'm not aware of any real downsides to working with it. It has become an essential part of how we operate and we've been extremely happy with the performance. Of course, if I wanted to, I could probably nitpick a little, nothing in life works perfectly all the time. But the few minor issues we've had are nothing compared with the constant headaches we dealt with before moving to it.

“Desktop-like experience”

Pros

Using this cloud software feels incredibly natural, to the point that I sometimes forget I'm not actually on my own desktop computer. It works really well with my printer and the download feature so saving PDF reports to my computer or printing checks directly from the workspace is a very convenient process.

Cons

The only issue I've run into is with downloading Excel files. It doesn't always handle them properly and I usually have to adjust the file type when saving to get it to work. Another limitation is that the clipboard doesn't transfer between the platform and my local computer. It's not a major problem but it would definitely be helpful to copy and paste something like an address from a local invoice into my accounting software on the platform.

“top-notch support”

Pros

It's a core part of how we run the business day in and day out. The tech support team is outstanding, they respond almost right away and consistently sort out any issue or question in no time.

Cons

I honestly can't think of any problems, concerns or areas where it needs improvement.

“Simple pricing and reliable performance”

Pros

The easy pricing is a big plus and the performance has been consistently great. It's easy to use and whenever I've needed help, the customer service has been very good.

Cons

At this point, I'm satisfied with the features and don't have any complaints.

“Fast setup and perfect support”

Pros

Right from the start, getting everything up and running was quick and easy. The platform feels responsive and fits my client's needs well especially for a distributed operations team. The one time I had trouble with the remote virtual desktop, I reached out through the chat built into their website and got help almost immediately. Their IT support replied in under a minute and fixed the problem in less than five minutes.

Cons

What small businesses need to keep in mind is that Team Desktops only supports O365 E3, E5 or Apps for Enterprise. If a company already has Microsoft 365 accounts with different license types, that can be a limitation. That said, this comes from Microsoft's shared desktop rules on Windows Server rather than the product itself so it's basically just something you have to work around.

“great features”

Pros

Getting everything uploaded and configured took a few days but once that was done, using it was really easy. The Customer Service team has been fantastic too, always available and ready to help whenever needed.

Cons

One thing to keep in mind is that your employees can access your server from anywhere in the world, as long as they have a great connection.

“excellent support”

Pros

Interface felt very user-friendly and the online-based approach made everything convenient. Getting everything up and running was quick and simple and the customer service has been outstanding throughout.

Cons

The only thing I was unsure about was figuring out which tier we needed in order to use the software.

“Fast setup and savings”

Pros

This software aligned with our requirements and it was very easy and the implementation moved much faster than expected. It was a completely different experience from MS Azure, where we got no support during the free trial and the rollout kept failing so we dropped it and switched to this instead. That ended up being an excellent decision in terms of both cost and time saved.

Cons

Setting up Teams was a bit challenging because it required remote VM access to local hardware. Thankfully, the support team was very helpful and got everything sorted so it's working properly now.

“great tool”

Pros

It was very easy to use, the price-to-value ratio is really strong and the setup was done in no time.

Cons

Up to this point, we haven't missed any features and haven't run into any problems.

“Fast servers and great support”

Pros

Running our software on this platform has been a really positive experience. The dashboard lets us get a new client set up quickly and a lot of thought has clearly gone into the server setup which makes client configuration much simpler on our side. Performance has been consistently fast and our clients have been happy with it. Support has also been outstanding, they respond quickly and resolve issues without much back and forth.

Cons

Nothing to call out at this point. We don't have any complaints.