JG
John G.
Accounting, N/A employees
4.0
“Customer service partner”
Pros
Right from the start, the platform feels very user-friendly and it's clearly built by operational experts who really understand customer service. The chatbot is easy to work with and both development and deployment are simple to manage. On top of that, the account management is excellent--the team genuinely collaborates with you and feels like a valued partner.
Cons
There's really nothing lacking at the moment although there are several enhancements that could make the product even better.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9