VideoAsk Reviews
Total 25 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars76%
4
Stars24%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Information Technology and Services, N/A employees
Less than 6 months
“Engaging replies”
Pros
What stands out most is that people actually reply and they seem genuinely excited to interact with me. It makes the whole experience feel much more personal and engaging.
Cons
The first time we set up a series, it was not the easiest process. Now that we have done it though, we have a good handle on it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Management Consulting, N/A employees
More than a year
“Sleek, rapid and efficient”
Pros
Across our entire business, this is the tool we rely on and we also suggest it to all of our clients because it's easy, effective, enjoyable to use, modern, quick and delivers real results.
Cons
I honestly can't point to any drawbacks because we haven't run into any problems with it. It stays up to date and has never caused any concerns for our team.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Apparel & Fashion, N/A employees
Less than a year
“Proactive outreach system”
Pros
Reaching customers outside social media has been much easier with this tool and they're always happy to hear back from us. It's a fantastic solution, very user-friendly and I'd definitely recommend it to anyone who wants a simple way to engage with customers.
Cons
Haven't run into any downsides. It's easy, simple and easy to use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
E-Learning, N/A employees
Less than 6 months
“Accelerated online training”
Pros
From the start, it was incredibly easy to set up and use. My users and staff all picked it up very quickly and for e-learning it has truly been a game changer.
Cons
Pricing goes up based on the number of minutes used which can make budgeting harder to control.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Medical Devices, N/A employees
Less than 6 months
“Creative interface highly recommended...”
Pros
This software feels very practical to use and I'd definitely recommend it. The UI is excellent and the overall design feels creative and well thought out.
Cons
Only one suggestion that I'd still like the data to be displayed in a more practical, clearer table format.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9