VideoAsk

VideoAsk Reviews

Total 25 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

24%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MS
Michelle S.

Information Technology and Services, N/A employees

Less than 6 months

5.0

“Engaging replies”

Pros

What stands out most is that people actually reply and they seem genuinely excited to interact with me. It makes the whole experience feel much more personal and engaging.

Cons

The first time we set up a series, it was not the easiest process. Now that we have done it though, we have a good handle on it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DH
Debbie H.

Management Consulting, N/A employees

More than a year

5.0

“Sleek, rapid and efficient”

Pros

Across our entire business, this is the tool we rely on and we also suggest it to all of our clients because it's easy, effective, enjoyable to use, modern, quick and delivers real results.

Cons

I honestly can't point to any drawbacks because we haven't run into any problems with it. It stays up to date and has never caused any concerns for our team.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

KS
Kim S.

Apparel & Fashion, N/A employees

Less than a year

5.0

“Proactive outreach system”

Pros

Reaching customers outside social media has been much easier with this tool and they're always happy to hear back from us. It's a fantastic solution, very user-friendly and I'd definitely recommend it to anyone who wants a simple way to engage with customers.

Cons

Haven't run into any downsides. It's easy, simple and easy to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AS
Audrey S.

E-Learning, N/A employees

Less than 6 months

5.0

“Accelerated online training”

Pros

From the start, it was incredibly easy to set up and use. My users and staff all picked it up very quickly and for e-learning it has truly been a game changer.

Cons

Pricing goes up based on the number of minutes used which can make budgeting harder to control.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

OY
orna Y.

Medical Devices, N/A employees

Less than 6 months

4.0

“Creative interface highly recommended...”

Pros

This software feels very practical to use and I'd definitely recommend it. The UI is excellent and the overall design feels creative and well thought out.

Cons

Only one suggestion that I'd still like the data to be displayed in a more practical, clearer table format.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9