VideoAsk Reviews

Pros

After my sessions, collecting feedback from trainees has become much easier for me. I can send them a short video and they can reply with video or audio whenever it works for them which feels much more genuine than asking them to fill out forms.

Cons

It helps me understand what they truly think instead of just seeing checked boxes. I use it to improve my coaching and stay connected with them even when they are too shy to speak openly in a live conversation.

Pros

Creating and sending video feedback is what impressed me most because anyone can do it so easily.

Cons

No naegative points while using it and I'd definitely recommend it.

Pros

For the price, I was immediately impressed by how easy the tool is to use. The video quality is really good and I also like that it gives camera-shy people other options.

Cons

The only drawback for me is not being able to blur the background.

Pros

Whenever I need a video tool, I find myself coming back to this one. The modern design looks great and the interactive features are really useful.

Cons

Honestly, I don't have any complaints. I use this app nearly every day.

Pros

The number of ways to personalize lead capture and the customer experience really impressed me. I can add logic that sends people down different paths based on their answers, while they can also leave text or video reviews and upload pictures.

Cons

The main drawback is that integrations with other apps still seem to be a work in progress.

Pros

Customization is one of the first things I noticed and I can add the specific information I need while sharing everything easily. Connecting it with Analytics is also very helpful when I want to see how my forms are performing.

Cons

I was not very happy with the price but at least the application does what it promises.

Pros

Personalization is a major highlight for me because I can create custom paths based on the choices users make. I also really like being able to build video-based chatbots which I have not seen in many other tools. They can guide people through each step in real time and users can even schedule a demo within the experience without leaving it.

Cons

HubSpot integration could definitely be smoother. Instead of being easy, it becomes difficult when you need to send responses into custom HubSpot fields for tracking. We managed to work around it by using the API but a stronger native integration would make the process much better.

Pros

After spending some time testing VideoAsk, I can say it's a very powerful tool for qualifying and attracting clients. It offers a practical way to build a sales funnel depending on the industry you work in. Personally, I really like the potential client qualification template. With just a few steps and after uploading my videos, I already have a great funnel in place that helps create trust during lead generation.

Cons

At the moment, I'm still in the trial period but I can already see a lot of potential in it. What I do notice is that the market still doesn't adapt very easily to the language or methodology of video surveys. It can definitely catch attention but maybe because people are so used to other formats, it hasn't gained the level of traction I expected yet. I assume that's only a matter of time because if your message and questions are clear the templates make the work much easier and help keep the survey simple.

Pros

This tool feels like a major step forward from Typeform. It's definitely worth using to create video quizzes and surveys and it's especially valuable for explaining your brand through video marketing while also helping with lead generation.

Cons

A few smaller features still seem to be under development but nothing critical so far.

Pros

Right away, I was struck by how simple and easy the platform feels. Being able to set up custom video chats for prospective clients, job candidates or other needs was a real game changer for me. I also liked having alternative communication options like text and audio for times when video just isn't possible.

Cons

The only drawback I can point to is that video or audio quality can occasionally suffer when the internet connection is unstable which makes communication less smooth and clear. That said, this isn't something specific to this platform and can happen with any video communication tool.

Pros

It's very easy to use and integrate into websites or emails and the interface feels very simple.

Cons

What I'm missing is the ability to go back within the video flow. The shared-screen recording feature also still needs improvement since you can't see your face or view your notes while recording.

Pros

Setting it up was very easy and being able to send personalized videos makes it a really valuable resource.

Cons

The pricing is the main drawback. In my opinion, it's quite expensive and the lower-tier plans don't offer much capacity for heavy traffic.

Pros

It has been a great fit for our customer onboarding and really helps us differentiate ourselves from the usual onboarding experience.

Cons

A few settings aren't located where you'd naturally expect them to be when you're building out a flow.

Pros

After a full year with it, I'm genuinely impressed. It makes collecting testimonials from customers and clients incredibly easy. What I appreciate most is how simple it is while still being very effective. I honestly can't imagine going back to the old way of gathering testimonials which used to be so time-consuming and tedious.

Cons

This tool has been amazing and I honestly don't have any complaints about it.

Pros

Right from the start, it has been very easy to use. It has helped us increase lead generation and made the onboarding process much more autonomous.

Cons

I would like it to be available in Spanish although I understand why it is in English.

Pros

During client onboarding, it has helped us uncover questions and concerns early on. We've also seen very good results when using it to collect reviews.

Cons

We haven't really run into anything missing in the software. It performs the way we expect it to.

Pros

Since we started using it the way we communicate with customers and leads has changed dramatically. We've been able to create videos for multiple touchpoints, including intercom/chat, emails, automation flows and more. The platform also provides helpful guidelines that make it easier to keep everything relevant. On top of that, you can customize the response you want from each touchpoint and the whole process can be automated.

Cons

Creating the right videos does take a lot of time although that's not really an issue with the software itself. It's also worth knowing that the best results may not come immediately so you need to be prepared to keep adjusting along the way.

Pros

Setting up a video is easy and it creates a new experience for everyone.

Cons

Sometimes it takes too long to process a new one.

Pros

Turning video into an interactive way to ask questions is a brilliant concept and the software itself is very easy to use.

Cons

In practice though, it is not really possible to personalize the video for each recipient.

Pros

Right now, I use it to qualify leads and direct them to the most relevant resources on my website based on what fits their needs best. I really love that it connects with Calendly so people can schedule sessions with me directly through it. I'm also impressed by how easy and foolproof it is to embed on my site. For me the biggest advantage is that it lets you virtually guide visitors through your website while giving them a sense of your personality which helps reduce the trust barrier because they can actually see your face.

Cons

In my opinion, it is a bit expensive especially since there still isn't really anything else quite like it on the market which makes direct comparisons difficult. Even so, if it's bringing in a lot of conversions, it seems like the kind of tool that can easily pay for itself many times over.