Last Updated

Overview

VideoAsk enables teams to engage audiences through interactive video forms, surveys, and asynchronous conversations. While it does not offer full customer service ticket management, it provides customizable workflows and video-based responses. This makes it a strong fit for marketing, customer experience, and small to mid-sized businesses focused on personalized engagement.

VideoAsk Specifications

  • CRM Integration
  • Analytics And Reporting
  • Customer Feedback Surveys
  • Automated Responses And Chatbots

VideoAsk Features

Video Forms

The software offers video forms that allow users to gather responses in a highly engaging and interactive way. It captures personal feedback, enables richer data collection, improves response rates, and makes the data collection process more human and memorable for respondents.

See How It Works
Video Funnels

This feature allows users to create customized video funnels that guide respondents through tailored experiences. It provides flexible branching options, enhances engagement, supports audience choice, and helps businesses deliver personalized interactions while capturing meaningful insights throughout each step of the video experience.

See How It Works
AI Video Chatbots

Users can leverage AI video chatbots to interact naturally with their audience at any time. These chatbots comprehend spoken responses, deliver automated answers, provide consistent engagement, and simulate real conversations, ensuring audiences feel heard and receive accurate, timely information without human intervention.

See How It Works
Asynchronous Video Interviews

The software provides asynchronous interviews that enable teams to collect comprehensive insights without scheduling conflicts. It captures verbal and non-verbal responses, allows interviewees to reply at their convenience, streamlines the recruitment or feedback process, and reduces the time and effort required from organizers.

See How It Works
Live Calls

This feature allows users to initiate live calls with interested prospects, enabling immediate engagement. It helps teams convert leads faster, build stronger relationships, provide real-time guidance, and respond to customer questions instantly, turning interested visitors into loyal, satisfied clients.

See How It Works

Pros And Cons of VideoAsk

Pros

  • Collects authentic feedback via video responses

  • Highly customizable video forms and surveys

  • Facilitates testimonial collection efficiently

Cons

  • Customer support response times may vary

  • The screen share recording option could be improved

VideoAsk Reviews

Total 25 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

24%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

AA
Abby A.

Health, Wellness and Fitness, N/A employees

Less than 6 months

5.0

“Video replies make feedback real”

Pros

After my sessions, collecting feedback from trainees has become much easier for me. I can send them a short video and they can reply with video or audio whenever it works for them which feels much more genuine than asking them to fill out forms.

Cons

It helps me understand what they truly think instead of just seeing checked boxes. I use it to improve my coaching and stay connected with them even when they are too shy to speak openly in a live conversation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

MB
Madeleine B.

Design, N/A employees

Less than 6 months

5.0

“Fantastic tool”

Pros

Creating and sending video feedback is what impressed me most because anyone can do it so easily.

Cons

No naegative points while using it and I'd definitely recommend it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SG
Shannon G.

Professional Training & Coaching, N/A employees

Less than 6 months

5.0

“Superb video quality on a budget”

Pros

For the price, I was immediately impressed by how easy the tool is to use. The video quality is really good and I also like that it gives camera-shy people other options.

Cons

The only drawback for me is not being able to blur the background.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

Frequently Asked Questions

Who are the typical users of VideoAsk?

VideoAsk features are used by organizations across multiple industries and business departments, such as human resources, sales, marketing, retail, recruitment, education, and customer success.

What level of support does VideoAsk offer?

VideoAsk provides support through an online form, email, the Typeform community, FAQs, and a help center.

What language does VideoAsk support?

VideoAsk supports multiple languages, including English, Spanish, French, Portuguese, German, Dutch, and Italian.

What types of pricing plans does VideoAsk offer?

The VideoAsk cost is structured around three plans: Start ($0), Grow ($30/month), and Brand (starts at $50/month). Contact us for a personalized VideoAsk price estimate for your organization today.

What other apps does VideoAsk integrate with?

VideoAsk integrates with various platforms, including Trello software, Mailchimp software, Zendesk, Jira software, Slack software, Zapier software, Box software, and more.

Does VideoAsk offer an API?

Yes, VideoAsk offers an API.

Does VideoAsk have a mobile app?

Yes, VideoAsk offers a mobile app for both Android and iOS devices.