Visibook Reviews

“super helpful for appointments but client organization is glitchy

Pros

I have been using this to book my appointments and honestly... it's been super helpful. It keeps everything simple and makes scheduling so much easier for me.

Cons

Although it was useful for booking clients I found the client organization to be full of glitches.

“Helpful reminder feature

Pros

I find it really easy to use and it works perfectly for everything I need. The reminder feature is amazing..it keeps me from forgetting important appointments and helps me stay on top of my schedule without any stress.

Cons

I think the integration with Google could be better and the price could definitely be more attractive.

“Functional and easy-to-use scheduling

Pros

What I love most is how functional it is and the variety of options it offers. It makes scheduling appointments easy and thanks to it I stay organized and always know what's coming up next.

Cons

No cons so far!it works best for me.

“simple and clean tool

Pros

With my busy schedule I really appreciate how simple and clean this program is. I can quickly check available appointment times which saves me a lot of back-and-forth. Overall I am pretty happy with what it offers.

Cons

app occasionally slowed down and it's annoying that you need to be connected to the internet all the time to use it.

“easy communication functionality but poor integration

Pros

One thing I really like is how great it is with reminders. Plus it makes it easy for me to communicate directly with my doctor's office which makes managing appointments so much smoother.

Cons

the integration between the office and the app for scheduling appointments is pretty poor.

“best for small businesses

Pros

this works great as an appointment scheduling tool whether you are running a small, medium or even large business. It's simple enough for clients to use and also easy for business owners to manage.

Cons

I found that integrating my Google calendar took a little time.... not sure if it was a technical error.

“good choice for managing bookings and calendars

Pros

I've found it super useful for managing client bookings and calendars. It helps me keep everything in one place without feeling overwhelmed.

Cons

It's really good software honestly.. I have nothing negative to say about it.

“Convenient Google sync

Pros

i appreciate that it connects with Google Calendar and other Google tools. It's so convenient for me to keep everything synced. The reminders are also fantastic and the system shows useful info that helps me manage calls and appointments better.

Cons

I still don't have the option to attach files with macros.

“Mostly smooth but poor support

Pros

It's generally very easy to use and most of the time it works smoothly for me. As long as there are not any glitches, the overall experience is pretty simple and convenient.

Cons

Customer/technical support is extremely poor. I've had an ongoing issue with the system and it's really frustrating for both me and my clients. I contacted support and while they acknowledged theres a bug, it has not been fixed. It's been over two weeks and I have not received an email update. I emailed them again and no response. I am paying $29.99/month for this service and I am really disappointed with the lack of support. The support was great when I first started using it over two years ago but now they have added features, raised the price and downgraded technical support. Switching booking systems is a huge task but I now have no choice. I don't recommend it.

“doing decent, could be better

Pros

the main reason I have stuck with it is how easy it is to set up. I can quickly create time slots and appointments whenever I need and it works reliably. The mobile version is especially helpful because it makes everything feel smooth when I am on the go.

Cons

It's doing okay but I feel like it could do a lot better with improvements to the interface, adding new features, fixing the laggy nature and having a cooler graphical interface. Also it would be great if notes could be visible to others on the slot.

“smooth to use with mobile app

Pros

I really like how easy it is to use. The price is reasonable and I especially love that there's a mobile app option so I can manage everything on the go.

Cons

I would love to see an automated follow-up email asking how my clients are doing and requesting a review on Google or FB with links to make it easy for them. It would also be great if I could set how many days after the session it's sent.

“works for digital payments

Pros

With this I can manage my daily work digitally without much effort. It even has an online payment feature which is great because I no longer have to rely on cash. I can just enable the payment option from the dashboard and receive payments easily.

Cons

I don't have any major dislikes but the UI is a bit dull.

“Clear availability and great customer service

Pros

one of the best things for me is that my clients can clearly see my availability. The app shows them when I am free and when I'm already booked which cuts down on unnecessary messages and saves me so much time. I can also update my available times whenever plans change which happens a lot. I really appreciate the buffer time feature too, as it lets me take breaks between appointments. their customer service is fantastic. The support link is easy to find and whenever I reach out, the team responds quickly and positively. It also includes an inbuilt calendar that helps me stay organized and if I prefer, I can sync it with Google Calendar or other calendars. Another standout feature is the automatic text reminder system which is incredibly helpful.

Cons

Sometimes if I use the app for too long especially on Android, it starts to slow down. I just restart the app to fix it. Also there's no option to manually sort my services other than by alphabetical or chronological order. I feel like the payment options are limited...clients prefer more ways to pay.

“simple and easy but can't use on mac or windows

Pros

I love how simple and easy this software is to use. I actually looked into it because I heard it works really well and my experience with it has been great.

Cons

I can not use it with Mac or Windows and there are no webinars but other than that it's a great software program that can really help.

“Perfect for busy schedules

Pros

For someone with a busy routine like mine this software is super helpful. It's so easy to check when appointments are available and book them without any confusion.

Cons

it could definitely use more features and allow for some customization.

“Quick setup with payment method limitations

Pros

What I really liked was how easy it was to set everything up. I could do it quickly on my computer or phone, confirm appointments and have reminders automatically sent out. We were trying to automate a few things quickly and this software worked perfectly for that.

Cons

only issue we ran into was that we could not offer a payment method that a lot of our customers wanted. I'm sure they have fixed it by now but at the time, we didn't have time to wait for that update and we needed a solution that was easy to use.

“Useful software but lacks reporting features

Pros

I find it really easy to work with. The chat support option is also really useful especially when I'm setting up new providers or adding new services.

Cons

the thing I least like is that it does not have great reporting features or data collection capabilities. I'd love for it to offer these so I can keep using it for my small business.

“Reliable appointment scheduling and reminders

Pros

i enjoy the simplicity of it. The appointment scheduling and reminder features work extremely well and are very reliable. I like how many things are automated like appointment confirmations and reminders which saves me so much time.

Cons

I had no issues at all during my time using it. Everything fit my needs as a consumer using this software.

“easy scheduling with missing auto-payments

Pros

so easy for me to set my availability, create appointments, block off time and add new customers. The interface feels interactive and the text reminders and notifications work really well.

Cons

you can't set up auto-payments for recurring sessions. This should have been a no-brainer and it was actually one of the main reasons I set up this platform. I'll probably continue to use it while I look for an alternative.

“helps me stay on track with reminders

Pros

this software has been wonderful for me. My schedule is very busy and I can be a bit forgetful sometimes but it keeps me on track with my lessons. The text message reminders are incredibly helpful because they make sure i am always on time and prepared for my clients.

Cons

Sometimes.. I find it inconvenient that you can't respond to messages you receive through text.

“best scheduling with great customer service

Pros

I find it to be a easy way to organize my business. My schedule changes all the time so it helps my clients stay updated with my availability without any confusion. the customer service is also very straightforward and easy to deal with.

Cons

only thing I can think of is the fact that it could include a way to drag an appointment. that would make it even easier to use.

“Convenient all-in-one scheduling app

Pros

What I really love is that I can communicate with clients, schedule appointments and meetings and even collect payments all from one powerful app. It also syncs with my Google Calendar which makes everything incredibly convenient for me.

Cons

it was little hard to setup, it could be slightly more user friendly. I wish you could book more meetings in the free trial version. I also wish there was a way to book a lunch.

“solid choice for personal training

Pros

one thing that stood out to me is that I was able to try it for free before purchasing it. That's a huge plus because I always prefer testing something before committing to it. It works really well for scheduling my personal training sessions.

Cons

Sometimes it can be too simple for the price you may end up paying. I suggest they make some updates to the software to give more options when scheduling clients.

“well-received by professionals and clients

Pros

In my experience the software is very easy to use. It helps me schedule appointments and communicate about them without any problem. Both professionals and clients seem to receive it well which makes it even better.

Cons

the only reason why I did not score it as a 10 was because there are still some bugs that need to be fixed such as "request denied for security" error and one where the app logo/notification does not disappear.

“Flawless app for managing appointments

Pros

it helps me manage my day-to-day realtor appointments as well as my boating appointments. I honestly love this app...it's become my best friend when it comes to keeping my schedule organized, lol.

Cons

this app has no problems it honestly is flawless I have came across no glitches, errors or anything.

“good value with frustrating customer profiles

Pros

the biggest advantages are the value it offers and how easy it is to use. It does what I need without making things complicated.

Cons

Multiple customer profiles are a little frustrating. Customers forget their profile log in information and sign in different ways by link or Facebook for example and result in multiple names listed for the same customer.

“simple and efficient scheduling with buffer time

Pros

I used to struggle with communication when it came to letting my clients know my availability because my schedule changes constantly due to demand. I wanted something simple and easy and it really solved that problem. My clients can easily see when I'm available which saves a lot of time. I also love that I can add buffer time between appointments so I can prepare for the next client. On top of that, the customer service team is always friendly and quick to help whenever I have questions or run into an issue.

Cons

Sometimes the it will work slowly but it is fixed when I refresh. I sometimes have older clients that have difficulties accessing the site but I usually sit down with my clients to go over how to properly book appointments.

“best calendar sync feature

Pros

it helps me manage all my appointments and schedules without conflicts. The calendar sync works well with my Google Calendar which keeps everything organized. The website itself is simple for self-appointments although I think it could still use some improvements.

Cons

The URL and website provided for self-register are not that good. I think they can provide a basic quality website.

“works for small offices

Pros

I think this is a great scheduling software for a small office. It even sends reminders directly from the platform which makes managing appointments much easier.

Cons

Cost of it was a negative for me compared to others I have seen.

“Clean interface with minor calendar issues

Pros

This software is super easy to use and the interface is clean and efficient. It's also very simple for customers to book appointments which makes the whole scheduling process smooth for everyone.

Cons

Sometimes the time windows don't look exactly how I want in the calendar but my customers have never complained!

“easy Google calendar sync and free SMS

Pros

I just recently saw this program/software and decided to try out the free trial. I am amazed at how easy it was to sync my google calendar. A few months back I had tried using another software and it would not sync properly with my google calendar. i really like the app features, the free sms text messages for under 25 appointments.

Cons

I have yet to find anything that I didn't like.

“friendly interface with minor setup issues

Pros

Once everything is set up using it is incredibly easy. The interface is friendly and all the features are super easy to use.

Cons

Setting up the schedule and getting my customers to use it.

“awsome for appointments but lacks customization

Pros

it is very easy to setup up and use. I like the integration with Google calendar which make my work a lot easier. it is built for especially some businesses but it can be used with any business appointments. I am using to take appointments for my photography business. Integration with my website is very easy. But customisation with my website colour and theme is difficult. I have to take help from my designer to customise it and integrate with my website. Sending and reminding the client about our meeting is automated. A gentle reminder helps to prepare for the meetings. Mobile friendly UI is comfortable to use, as most of my clients are using a mobile phone to schedule an appointment.

Cons

This software is specialised for certain types of business and cannot serve all the services equally. I just use to take an appointment and for this case is perfect but POS and other switches don't work for my case. I think a blank template with user input is more effective.

“Keeps me organized with client reminders

Pros

This software helps me stay organized and keeps me in contact with clients and they love the reminders and so do i as well.

Cons

I was not able to double book at first but now i see they updated the software and it works fine now

“smooth client scheduling

Pros

i love that I can easily store client information, schedule clients and get confirmation and reminder texts sent without any effort!

Cons

it would be nice to be able to drag an appointment to another time slot but not really a big deal!

“helpful reminders but could improve provider scheduling

Pros

I liked that our students could get a text reminder, the day before their tutoring appointment, that they need to be at tutoring. I also appreciated that students were able to contact me via messages through it if they had questions or concerns.

Cons

I really wish that there was a way for one "Provider" to be able to offer more than one service at a time. I had to change how I booked appointments with students because our tutors (the providers) often teach multiple subjects. I couldn't just click that one student would be with Tutor A for Science and the next student would be with Tutor A at the same time for math. I know that this probably is not something that comes up often but not having to text my students individually regarding what subject they should prepare for would have come in handy. It's also weird to me that my student can send me messages that show up in text but I have to log onto it to reply to them, instead of being able to reply right away, via text, back to them. I'm sure it works that way for a reason ... it's just a little inconvenient.

“very handy tool

Pros

this tool has been incredibly helpful for me making my work much more efficient and simple.

Cons

It should have free text to reminder and price.

“excellent for self-booking

Pros

it gives me the ability to provide prices and offer different options for my customers to choose from. It also allows them to book on their own which saves both me and them a lot of time.

Cons

pricing for multiple amounts of booking slots is a problem.

“easyy iCal sync

Pros

I appreciate how it links with my iCal and reminds me where I have to go ahead of time. Very easy to use. I love the product!

Cons

I would like to invoice from it. And have the option to put the prices on the clients not the items.

“good reminders and cancellation feature with no issues

Pros

Product is very easy to use and great reminder system and cancellation procedure.

Cons

we have had no problems with this software.