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Overview
Voizee delivers AI-powered customer service through business texting and calling. It improves engagement with multi-channel tools for faster responses. While initial setup demands attention to configurations, its intuitive dashboard and high open rates make it a strong choice for effective client interactions.
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Starting Price
Custom
Voizee Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Canned Responses
What Is Voizee?
Voizee is a cloud-based platform that handles customer communications via SMS, calls, and chat. It offers two-way texting for instant replies and a virtual phone system to manage incoming queries without missing opportunities. Businesses gain from centralized inboxes that consolidate messages, cutting response delays. This addresses scattered interactions, allowing teams to focus on resolutions and build stronger relationships.
Voizee Pricing
Voizee offers flexible pricing based on business size and communication volume.
- Start-Up: $25/month
- Business: $59/month
- Corporate: $99/month
- Marketer: $249/month
Disclaimer: The pricing is subject to change.
Voizee Integrations
The software supports integration with multiple systems and platforms, such as:
- Gravity
- Twilio software
- Google Analytics
- Fub
- Pabbly
Who Is Voizee For?
Voizee software is ideal for a wide range of industries and sectors, including:
- E-commerce
- Healthcare
- Automotive
- Banking
Is Voizee Right For You?
Looking for a way to unify customer contacts? Voizee gathers texts, calls, and chats into a single view, eliminating disjointed channels and slow replies that frustrate users. It fits teams handling high-volume inquiries with its quick setup and mobile access. Voizee meets GDPR standards for data handling. Secure encryption protects conversations, and the system expands with growing message traffic.
Still not sure if Voizee is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
Voizee Features
Two-Way Texting
Voizee software lets users exchange messages in real time by linking phone numbers to a dashboard. Replies appear instantly across devices, pulling from contact lists for context. This keeps discussions flowing without app switches. Teams handle more queries daily, lifting satisfaction scores through prompt attention.
Virtual Phone System
The platform assigns dedicated lines with IVR menus to route calls based on inputs. Forwarding directs urgent requests to available staff and logs details for follow-up. It prevents overlooked messages during peaks. Businesses cut wait times, directing efforts to key issues for better outcomes.
Multi-Channel Widget
Voizee features embed a tool on sites for voice, text, or chat starts from visitors. It captures leads by noting preferences and sources, feeding into reports. This broadens reach without extra pages. Groups coordinate responses faster, turning site traffic into active dialogues.
Unified Inbox
Messages from all sources land in a single feed, tagged by sender and priority. Search filters pull past threads for quick reference during replies. It groups related items for batch handling. Staff resolve cases more quickly, reducing back-and-forth and creating clearer records.
Pros And Cons of Voizee
Pros
Delivers real-time text exchanges
Routes calls via smart menus
Embeds versatile site widgets
Cons
Synchronization delays during high traffic periods
Report filters could be expanded
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Frequently Asked Questions
What types of pricing plans does Voizee offer?
Voizee price offers monthly plans, including Start-Up ($25), Business ($59), Corporate ($99), and Marketer ($249). Get a personalized Voizee cost estimate.
What level of support does Voizee offer?
Voizee provides support through phone and chat tickets.
Does Voizee have a mobile app?
Yes. Voizee includes apps for iOS and Android.
What other apps does Voizee integrate with?
Voizee connects with Pabbly, Twilio, and Fub.
Who are the typical users of Voizee?
Voizee is commonly used in e-commerce, healthcare, automotive, and banking sectors.
Does Voizee offer an API?
Yes, Voizee provides API access.
What language does Voizee support?
Voizee primarily supports English language.