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Overview

Voizee delivers AI-powered customer service through business texting and calling. It improves engagement with multi-channel tools for faster responses. While initial setup demands attention to configurations, its intuitive dashboard and high open rates make it a strong choice for effective client interactions.

Voizee Specifications

  • Live Chat
  • Omnichannel Support
  • CRM Integration
  • Canned Responses

Voizee Features

Two-Way Texting

Voizee software lets users exchange messages in real time by linking phone numbers to a dashboard. Replies appear instantly across devices, pulling from contact lists for context. This keeps discussions flowing without app switches. Teams handle more queries daily, lifting satisfaction scores through prompt attention.

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Virtual Phone System

The platform assigns dedicated lines with IVR menus to route calls based on inputs. Forwarding directs urgent requests to available staff and logs details for follow-up. It prevents overlooked messages during peaks. Businesses cut wait times, directing efforts to key issues for better outcomes.

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Multi-Channel Widget

Voizee features embed a tool on sites for voice, text, or chat starts from visitors. It captures leads by noting preferences and sources, feeding into reports. This broadens reach without extra pages. Groups coordinate responses faster, turning site traffic into active dialogues.

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Unified Inbox

Messages from all sources land in a single feed, tagged by sender and priority. Search filters pull past threads for quick reference during replies. It groups related items for batch handling. Staff resolve cases more quickly, reducing back-and-forth and creating clearer records.

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Pros And Cons of Voizee

Pros

  • Delivers real-time text exchanges

  • Routes calls via smart menus

  • Embeds versatile site widgets 

Cons

  • Synchronization delays during high traffic periods 

  • Report filters could be expanded 

Voizee Reviews

Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

KM
Kevin M.

Hospital & Health Care, N/A employees

5.0

“Flexible for every team”

Pros

One thing I really appreciate is how flexible the platform is. It works well for multiple purposes and gives different departments a reliable way to communicate with customers. The setup was also easy and didn't take much effort to get going.

Cons

Like any texting platform, there's still a required process for regulation and integration. They do their best to simplify it but it can still feel a little tedious to work through.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Frequently Asked Questions

What other apps does Voizee integrate with?

Voizee connects with Pabbly, Twilio, and Fub.

What types of pricing plans does Voizee offer?

Voizee price offers monthly plans, including Start-Up ($25), Business ($59), Corporate ($99), and Marketer ($249). Get a personalized Voizee cost estimate.

Who are the typical users of Voizee?

Voizee is commonly used in e-commerce, healthcare, automotive, and banking sectors.

Does Voizee have a mobile app?

Yes. Voizee includes apps for iOS and Android.

What level of support does Voizee offer?

Voizee provides support through phone and chat tickets.

Does Voizee offer an API?

Yes, Voizee provides API access.

What language does Voizee support?

Voizee primarily supports English language.