Total 8 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

38%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

I

Ibrahim

Accounting, 11-50 employees

Free trial

5.0
August 2024

Easy questionnaire sharing

Pros

You can easily build custom questionnaires and share them far and wide, it's perfect for reaching exactly the audience you need, whether it's a small team or a massive community.

Cons

I'm a big fan of the entire platform and don't have any criticisms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MK

Manoj Kumar

Market Research, 101-500 employees

More than a year

4.0
June 2022

great real-time displays

Pros

The real-time displays are a massive advantage especially being able to build custom scores, like a Brand Health metric, by combining different data points. That's my favorite aspect of the platform.

Cons

A few of the tools still feel a bit simple. For instance, if I want a trend graph that shows both monthly and quarterly labels together, I can't. Right now, I have to make two different charts which makes the overview page, which isn't very fast to begin with, even more clunky.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

J

Jovias

Market Research, 101-500 employees

More than a year

5.0
June 2022

Strong staff partnership, text analysis needs work

Pros

Their staff partners with you for studies of any scale to make sure the entire project is a win.

Cons

The way it interprets written responses could be better but I trust the developers are looking into it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

V

Vikas

Insurance, 500+ employees

More than a year

5.0
June 2022

Simple survey system!

Pros

The system is simple, welcoming and great for building forms, viewing reports and using the main dashboard. You can send out surveys using text messages, email and now even WhatsApp.

Cons

While most parts are simple we sometimes have special requests from other departments that need adjustments to the system. The support crew is always great about helping us but getting those updates implemented isn't instant.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

I

Isaac

Food & Beverages, 1-10 employees

More than a year

5.0
July 2020

Easy extra income

Pros

It's a low-cost and simple method to earn a little extra money. I'd tell anyone to try it because it's so practical and simple to operate particularly since you don't need a web connection to use it!

Cons

There's very little I don't like though I wish they'd promote their product more actively like their competitors do.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Y

Yvonne

Telecommunications, 11-50 employees

More than a year

4.0
September 2019

Simple to use with flexible tiers

Pros

Pretty cool how simple it was to operate. It offered a few different payment tiers and the more I used it, the more I got out of it.

Cons

The form would sometimes lag or respond slowly and it happened on multiple devices not just my own.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A

Aman

Management Consulting, 11-50 employees

More than a year

4.0
February 2019

Clear analysis tools

Pros

The analysis tools and the clear, graphic layout make it simple to get useful information from the exact people you're trying to reach.

Cons

They could offer a wider selection of ready-to-use layout and form designs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anand

Market Research, 101-500 employees

More than a year

5.0
February 2019

User-friendly with great support

Pros

It's user-friendly and the help team is wonderful. You get a lot for what you pay.

Cons

Nothing in particular comes to mind. They could always include more functions but it's already in great shape for everyday use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10