A
Anonymous
Small-Business, 11-50 employees
5.0
“Real-time customer support”
Pros
Working with customers in real time is one of the best parts of this software. It lets them show me exactly what is on their screen so I can walk through issues with them step by step and also catch things they may be overlooking.
Cons
Honestly, there is very little to dislike here. This product makes my job much more manageable and I really would not change much since the real-time support feature already does exactly what I need it to do.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8