Construction, 11-50 employees
Less than 6 months
“Perfect for our sales team”
Pros
It is an amazing tool that will help us grow our inside sales team as we work on setting up a call center to bring in more appointments for our account executives.
Cons
So far I have not found anything negative about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Legal Services, 51-100 employees
Less than a year
“Very easy to use tool”
Pros
Yonyx is very user-friendly making it easy for people with non-technical backgrounds to use and make business decisions with the help of analytics.
Cons
There is nothing I dislike about it as it is a perfect tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
Less than 6 months
“Happy that we found it!”
Pros
They supported us from the start even when we were still in the trial phase, teaching us how to use the system and assisting us in building it out.
Cons
I find it a bit challenging to use. So you will need a basic understanding of backend functionality to navigate it easily.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 51-100 employees
Less than 6 months
“Give it a try at least”
Pros
I love that it serves as a central hub where I can review my scripts as well as those for other departments.
Cons
It is not integrated with our phone system which has caused some issues for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Medical Devices, 51-100 employees
Less than 6 months
“BEST BEST - THE BEST”
Pros
One thing I really like is how user-friendly it is. And the way it is categorized makes it easy to navigate through multiple scripts.
Cons
I have no complaints about it. It is a perfect 10/10 for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, 500+ employees
Free Trial
“Has so many useful features”
Pros
The wide range of features lets me customize the scripts exactly as I want meeting my expectations perfectly.
Cons
Well I feel like the number of steps needed to complete an action and the complexity of setting things up could be improved.
Rating Distribution
Ease of use
5
Value for money
10
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 51-100 employees
Less than 6 months
“No learning curve involved”
Pros
I love how user-friendly and simple the website is. Also I like how it automatically adds my name into the script.
Cons
There is really not much I don't like about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 500+ employees
Less than 6 months
“Better among all other options”
Pros
There is a lot that I like but the best thing is that the website's simple and user friendly design makes it incredibly easy to use.
Cons
Nothing to complain about as it was really easy to use and navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 500+ employees
Less than 6 months
“Ideal for handling scripts”
Pros
Yonyx is pretty easy to use. We rely on it every day and it has been proven extremely helpful to us.
Cons
No issues so far. We are really enjoying the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer & Network Security, 500+ employees
More than a year
“Powerful Hybrid DSS for complex decision challenges”
Pros
It efficiently organizes, stores and retrieves data for decision-making processes. Also its user-friendly dashboard makes data mining easy for us by providing clear and objective insights to guide project management decisions. Overall it strengthens decision-making without any additional cost.
Cons
Troubleshooting was a challenge for us at first but with help from the support team, we were able to work through it. Things are going smoothly now.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
Hospital & Health Care, 51-100 employees
Less than 6 months
“Key for our business success”
Pros
I really like how easy it is to navigate the system and how user friendly the interface is. Plus Yonyx offers simple access to the necessary information in the sales flow process and is a key organizational tool for all the relevant information in our company. The display is also customizable making it easy to read and navigate for each departments workflow. It is by far the most manageable, adaptable and user friendly system I have worked with for Call Flow purposes.
Cons
One thing I wish it had is an outline or Table of Contents on the left side of the platform. As this would provide easy access to different workflows without starting over and would allow direct links to the correct step at any given time. I think this would make the interface stand out in the market.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
