Mike P.
Not Specified, N/A employees
“booking tools that just work
Pros
Booking appointments is really easy for me with this and it comes with plenty of useful features that actually fit real scheduling needs, like calendar integration and similar tools.
Cons
My biggest concern is still the way organizational permissions and access settings are handled, along with some control limitations although it's not a dealbreaker for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patricia M.
Not Specified, N/A employees
“secure payments for small business..
Pros
Running a very small business, I've found the payment processing has been really easy to manage. The software also gives me a strong sense of security when I use it.
Cons
At the beginning, I ran into a few bugs and minor issues but the learning curve wasn't hard to get past.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Chuck W.
Not Specified, N/A employees
“timezone detection is a lifesaver!
Pros
Having automated timezone detection has been a huge help for me when setting up virtual counseling visits with missionaries or members who are traveling since it takes away the awkward confusion around scheduling.
Cons
The booking page doesn't offer much room for styling or customization. It can also run into accidental double-booking problems when the calendar loads or syncs later than it should.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John P.
Not Specified, N/A employees
“Flexible slot booking boost
Pros
One thing that really helps me is being able to let carriers and customers book available time slots on their own. It cuts down a lot on back-and-forth phone calls and helps me keep my small booking calendar organized.
Cons
On the downside, I do run into some trouble when payment links or calendar syncs act up. Dealing with those issues in the middle of the day pulls my attention away from monitoring loads and supporting nervous first-time shippers.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Laurie D.
Not Specified, N/A employees
“booking is effortless
Pros
Scheduling meetings is really convenient for my clients and anyone reaching out by email. It connects straight to my calendar which makes the whole process simple and quick.
Cons
Honestly I can't think of any downsides. It's very easy to use and it makes scheduling extremely convenient for customers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jordan M.
Not Specified, N/A employees
“Customizable with helpful recruiting updates
Pros
Getting started with it was easy for me and customizing it to fit our process didn't take much effort. The calendar integrations worked really well, the browser extension was reliable and I also appreciated the regular updates plus the industry insights they shared around interviewing and recruiting.
Cons
Pricing was the biggest downside for us. The recurring cost is ultimately why we stopped using the service and ended up downgrading to Microsoft Bookings.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Elle L.
Not Specified, N/A employees
“simple booking on the webpage
Pros
Booking items through it is pretty easy for me and I really appreciate that it blends into the webpage instead of feeling like a separate app. It comes across as less intrusive and doesn't seem like a completely different product.
Cons
It doesn't feel like there's a lot of room for customization so anyone looking for extra features or very specific options might run into some issues.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Abby J.
Not Specified, N/A employees
“custom booking pages shine!
Pros
Being able to personalize my booking pages was something I really enjoyed.
Cons
I just wish the trial lasted longer than 14 days.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Marcus H.
Not Specified, N/A employees
“reliable scheduling with multilingual options
Pros
From day-to-day use, I found it proved to be a dependable scheduling tool that handled most tasks without issues. One feature I really appreciated was the option to translate notification emails. For businesses or individuals like me who need to communicate in multiple languages, that adds a polished, professional touch. Overall I find it's a flexible platform with plenty of customization options which makes it a great fit for users with different scheduling needs.
Cons
Even though it works, there are a few downsides. As time went on, it felt more expensive or more limited unless I moved to a higher plan which is frustrating when only basic features are needed. Some parts of the platform also feel more complicated than necessary, with lots of extra features I never really used when I was actually looking for something simpler and more affordable. And while the email translation feature is useful, setting it up took far too much time and wasn't nearly as simple as it should have been. The overall workflow could definitely be more aligned so basic tasks are faster and less tough.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sarah P.
Not Specified, N/A employees
“calendar syncing that delivers!
Pros
Right from the start, this has been an incredibly useful tool for keeping my schedule organized efficiently. Getting everything set up was fast and easy and the clear instructions walked me through the basics in just a few minutes. Calendar syncing worked flawlessly so my availability updated automatically and helped me avoid double bookings without having to manage multiple calendars manually.
Cons
something that would make it even better is adding stronger features for collaborative scheduling across several team members.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John C.
Not Specified, N/A employees
“quick setup and simple management
Pros
Getting started with it is very easy for me and managing everything day to day is just as simple.
Cons
One thing I'd really like is embedded Zoom links. I still haven't been able to get the Zoom integration working properly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jason G.
Not Specified, N/A employees
“helpful reminders and client messaging
Pros
Staying in touch with my clients all the way through the booking process has been really useful and the reminder feature helps keep everything on track.
Cons
I'd love to see an option to push updates to all calendars at once so I wouldn't have to make the same change in each individual calendar.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kim B.
Not Specified, N/A employees
“booking that saves me time
Pros
Scheduling is really easy for me and that's been a huge help. It lets me work with clients while other clients can still book on their own without needing me to step in.
Cons
N/A. There really isn't anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gary H.
Not Specified, N/A employees
“reliable Google integration
Pros
It works really well with my Google Calendar and Gmail which makes it convenient for me to keep everything connected.
Cons
I still can't quite figure out how to use the tools for more advanced marketing automation. I'd also like the option to send more scheduled reminders since right now it seems limited to one email and one SMS.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Deborah L.
Not Specified, N/A employees
“flexible scheduling and reminders
Pros
Scheduling appointments feels very easy for me, with multiple time slot options and custom descriptors available. It's also helpful that I can add buffer time between appointments and the automated email and text reminders save me a lot of follow-up work. The app integrations are useful, rebooking or rescheduling is simple and having multiple links under one user for different client groups works really well.
Cons
The one limitation is with Zoom integration being only fully on or fully off so there's no option to choose it for individual appointments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel P.
Not Specified, N/A employees
“Efficient meeting booking made simple
Pros
One of the best things about this is how much time it saves me. People can book meetings with me and my team on times that work for them which makes scheduling much more efficient.
Cons
The biggest drawback is the per-calendar pricing. I'd love to have my personal calendar and my other calendars involved in my availability since I run several companies but doing that would basically triple the cost. It would also help to have some kind of flexible availability setting, like 'not available but can move things around' or 'available only if there's no other option', just with a better name, obviously.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
James S.
Not Specified, N/A employees
“support needs real people
Pros
Getting Zoom connected is easy for me. The only issue I notice is that when time zones change, it doesn't stay synced properly with Zoom.
Cons
Customer support was frustrating. It started with a chatbot that only gave very basic answers. After being passed to a specialist, I waited two hours for a reply and even then the response wasn't helpful. At some point, people need actual help from people.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Gary E.
Not Specified, N/A employees
“convenient appointment scheduling
Pros
Clients and others can book appointments whenever it works for them using a shared link which I find really convenient.
Cons
The integration with Google Calendar isn't as strong as I'd like and could work better.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
phuong P.
Not Specified, N/A employees
“handy scheduling integrations
Pros
Getting started was quick and easy for me. It works well with Google Calendar and Zoom and the real-time updates are very useful.
Cons
One thing I've been hoping for over the years is a calendar-style view that hides all the booked time slots. Right now, it shows a list of available openings instead. It's not really a major downside and while it's not exactly what I wanted, it's fairly close.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jeff M.
Not Specified, N/A employees
“simple booking that fits perfectly
Pros
It has been really easy for me to use, both for me and for my clients which has made the whole booking process much more convenient.
Cons
At this point, I really haven't run into any actual issues. It fits into my business very well and integrates nicely with the way I work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Logan S.
Not Specified, N/A employees
“flexible booking that keeps me on track
Pros
Setting up multiple calendars for my clients is very easy for me and it makes booking appointments simple for them while still collecting the important details I need before the meeting. The calendar integration is also really helpful for me because it keeps everything synced and makes sure I don't miss a call.
Cons
One thing that would improve it is having an electronic signature option built into the booking flow. There are also cheaper alternatives out there and the pricing for text messages feels pretty high.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janis C.
Not Specified, N/A employees
“calendar link saves time
Pros
Connecting my calendar with a simple link has made scheduling much more convenient for me. It cuts out the back-and-forth of phone tag and long email threads when trying to land on a meeting time that works. I'm also able to create four different appointment types with different lengths which fits well with the range of work I handle.
Cons
One issue is that clients who aren't using the same calendar system as I am, specifically Google sometimes have trouble locating the invitation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mitchell K.
Not Specified, N/A employees
“responsive support for group bookings
Pros
Handling group bookings works well for me and whenever questions come up, the team is usually quick to respond.
Cons
There's no option to stop people from making duplicate bookings.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, N/A employees
“helpful booking notifications
Pros
There's a great mix of automatic and customized notifications for my appointments and the cancellation/rescheduling features work well too.
Cons
I'd still like more flexibility with notifications and reminders based on appointment type. Right now that option isn't available so I have to set up separate booking pages whenever I need different notification messaging.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
John V.
Not Specified, N/A employees
“time-saving scheduling companion
Pros
This has been a fantastic tool for me for cutting down the time I spend scheduling, rescheduling and sending reminders to clients about appointments and upcoming agendas.
Cons
One limitation is that when I'm booking time on someone else's Calendly calendar, I can't layer my YCBM calendar over it to quickly find a time that works for both of us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scott T.
Not Specified, N/A employees
“custom scheduling that fits perfectly
Pros
scheduling pages can be tailored really well for me and having the option to host them directly on our own website is a big plus.
Cons
Getting everything set up was a little complicated and I couldn't handle it on my own. That said the level of customization makes it understandable from a technical standpoint. I ended up paying for help with the setup but it was worth it for the final result. It's definitely something to keep in mind before getting started.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10