Total 37 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

84%

4

Stars

16%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Computer & Network Security, 11-50 employees

More than a year

5.0

offer strong multi layer security

Pros

The security model is one of the best parts of 1Password like passwords, 2FA and a secret key together make it feel very well protected. I also appreciate being able to choose the KDF algorithm. Beyond that, it's flexible and dependable across browsers and mobile apps and the SSH agent has worked really well too.

Cons

Sharing and managing credential access across a team can get tricky because the granular controls aren't strong enough. That sometimes leads to people sending copies of credentials around which creates a split-brain situation with multiple versions of the same data.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DJ
Daniel J.

Insurance, 11-50 employees

More than a year

5.0

help share private vaults work

Pros

At the last few companies I have been part of, 1Password was the tool everyone relied on and the option to set up both shared and private vaults really helped keep sensitive information protected while still making it safe to share with the right people.

Cons

There have been times when I couldn't locate the PDF they provided for storing my master key which would be important if I ever ran into trouble with the password needed to open the extension.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RM
Rian M.

Marketing and Advertising, 1-10 employees

Free Trial

5.0

Centralized encrypted password storage

Pros

Having all my passwords in one centralized place has been really helpful. Everything is stored and encrypted which makes me feel much more protected and secure from viruses. Their UI is another big plus and it makes the app simple to navigate.

Cons

One thing I am not a fan of is the freemium model. It also is pretty expensive for a service that mainly stores passwords.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

KNM
Kristofer Neil M.

Staffing and Recruiting, 51-100 employees

Less than a year

4.0

Easy built in authentication

Pros

The app is easy to use and being able to set up 2FA verification directly inside it is really convenient.

Cons

A few websites still aren't supported for 2FA within�the app.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

IS
Ivy S.

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

Natural, easy browser extension

Pros

1Password interface is easy to use and the browser extensions plus quick-access features make switching to it feel natural. That makes it an obvious app to keep using.

Cons

One annoyance came up when I imported data from KeepassXC. Even though it's listed in their guide, the folders didn't get recognized as tags automatically which felt a bit silly to me, though it's possible I went through the import too quickly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

HS
Habiba S.

Accounting, 51-100 employees

More than a year

5.0

One secure credential place

Pros

Being able to keep all my credentials in one place is really convenient and it is secure as well.

Cons

The downside is that if you end up saving the wrong password, it can cause a real mess.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LG
Laura G.

Internet, 1-10 employees

Less than a year

5.0

Easy one click password save

Pros

Using it is very easy. It shows up whenever I am on a login field and suggests a strong password, then saves it to the app with just one click.

Cons

I haven't run into any issues while using it and overall I am completely satisfied.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DO
Debra O.

Museums and Institutions, 1-10 employees

Less than 6 months

5.0

Simple password memory solution

Pros

Remembering passwords became incredibly simple with 1Password which I absolutely loved.

Cons

Honestly I couldn't come up with any downside to�this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OO
Olalekan O.

Entertainment, 1-10 employees

Less than 6 months

4.0

No more forgotten passwords

Pros

It takes away the stress of having to constantly worry about forgetting my passwords.

Cons

Its interface looks a little unappealing and getting around it isn't very user friendly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

JM
Jarrod M.

Construction, 1-10 employees

Less than a year

5.0

Autofill works sharing is easy now

Pros

The autofill works really well, vault sharing is convenient and the administration side is easy with great user controls.

Cons

The admin-level interface could use some improvement.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

JW
Jiajun W.

Sports, 11-50 employees

More than a year

5.0

Most complete and dependable

Pros

Out of all the password managers I have used, this one is like the most complete and dependable option. It covers everything I need and gives me real confidence when it comes to keeping passwords secure.

Cons

A few apps and programs don't seem to integrate as well with it as they should, so compatibility can be a bit inconsistent in some cases.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

PE
Pete E.

Education Management, 101-500 employees

More than a year

5.0

Easy start, strong security

Pros

Getting started with it takes very little effort, the security features are really strong and the pricing is quite reasonable.

Cons

Editing an entry can feel a bit off at times especially when navigating through the menus.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RS
Rian S.

Luxury Goods & Jewelry, 101-500 employees

More than a year

4.0

decent tool overall

Pros

One of the best parts of 1Password for me is that the business plan includes a family license for all users. That makes it possible to promote the habit of creating strong, secure passwords and storing them in a protected, encrypted place outside of work as well. I think that really matters, because when people understand good security practices in their personal lives, they tend to carry the same mindset into the workplace.

Cons

My only real issue with�this software�was how involved the setup was for user provisioning with Microsoft Entra. It's not overly difficult from a technical standpoint especially if you're already using tools like Terraform or something similar but I haven't used another platform that required extra infrastructure like the SCIM bridge just to handle automated user provisioning.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

BJ
Ben J.

Information Technology and Services, 51-100 employees

Less than a year

5.0

Seamless cross device sync

Pros

Across all the password managers I have tried, 1Password has been one of the best by far. The standout for me is how seamlessly it syncs across devices, so I can securely get to my passwords whether I am using my phone, laptop or tablet. Autofill works reliably and saves me a lot of time while still keeping my login details protected. I also value the strong security tools especially biometric login and the password health reports, because they make it easier to stay on top of my overall digital safety. All in all it's a thoughtfully designed, user friendly and highly secure app that I really cannot imagine being without.

Cons

Honestly I am struggling to come up with any real downsides to�this software�right now as it's been an excellent tool for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Computer Software, 11-50 employees

More than a year

5.0

Secure access everywhere needed

Pros

It stores all my logins, card info and other important details that need to stay secure and I can still access everything wherever I am. At this point, I honestly cannot imagine being without it.

Cons

The Safari extension is awful and it frustrates me almost every single day. I know I could switch to another browser but I prefer Safari which makes how poorly�the extension�works even more annoying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KN
Kiril N.

Information Technology and Services, 1-10 employees

More than a year

5.0

Works across all platforms

Pros

One thing I really appreciate is that it works across phones, desktop computers and browsers, so I can access it wherever I need it.

Cons

Nothing major but it is a little pricey for a single user.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SA
Sam A.

Photography, 1-10 employees

More than a year

5.0

Synced easy browser integration

Pros

A really useful password manager that keeps everything synced well across platforms. It's easy to use and works nicely with browser integration too.

Cons

Honestly I haven't run into any issues as it simply does exactly what I need it to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8