Vicky L.
Construction, 51-100 employees
More than a year
“allows secure team password sharing
Pros
Keeping organizing and sharing passwords or other private details with the team is very easy. Everything is secure and having it all together in one place makes it really convenient.
Cons
Codes do not always update automatically, so you need to pay attention. If they are saved more than once, it can create duplicates and lead to login problems on certain websites.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Clara R.
Computer Software, 11-50 employees
Less than a year
“Dependable and user friendly
Pros
1Password has been a dependable password manager for us, with a user friendly interface, secure vault sharing and a user onboarding process that works well across teams.
Cons
One area that could be improved is the team admin dashboard which can feel a bit limited when handling large-scale audits or looking for more detailed user activity reporting. More detailed logs would be helpful.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Nolan P.
Marketing and Advertising, 11-50 employees
More than a year
“Shared vaults keep logins organized
Pros
Shared vaults and group permissions make it easy to keep client login information organized by account. The combination of autofill and SSO also reduces a lot of the hassle when logging into ad platforms and partner dashboards.
Cons
SCIM setup and role mapping have to be handled carefully and the admin side can get pretty cluttered when you're configuring large-scale access for client-specific contractors and dedicated client vaults.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
E-Learning, 1-10 employees
Free Trial
“stops reused password theft
Pros
After having a password I reused everywhere get stolen, I decided I was not going to risk that happening again. So keeping every single password saved in 1Password has been a huge help and makes managing everything much simpler.
Cons
Using an app with it does add one extra step. That said, once it becomes part of your routine, everything works very smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Textiles, 51-100 employees
More than a year
“Stores more than just passwords
Pros
Beyond passwords, it also keeps other important details organized like registration numbers and credit card information which is really useful. The shared vault feature has also been a big plus for our team since it gives us one central place to keep and share important information.
Cons
Every now and then,�the app�disconnects and stops automatically suggesting passwords. It's not a huge problem because I can still open�the app�and copy the login details manually but it's definitely frustrating when it happens.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Sandra M.
Food & Beverages, 1-10 employees
Less than a year
“Simpler password tracking for teams
Pros
Keeping track of every account password has become much simpler since we started using this. We no longer have to remember or manually store all the usernames and passwords for our apps.
Cons
One limitation is with the password suggestions during sign-up. Although it recommends strong passwords, some of them still fall short because certain websites require special characters and it didn't always include those when generating passwords.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
David K.
Marketing and Advertising, 1-10 employees
Less than a year
“all passwords in one place
Pros
Having all my passwords available in one place is the biggest advantage of 1Password and I also really like how it recommends stronger, less predictable passwords to help keep my accounts secure.
Cons
It has trouble scanning and recognizing QR codes. It also doesn't provide short links or alerts for reused or leaked passwords.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 51-100 employees
More than a year
“Secure passwords across devices
Pros
One thing I really like about 1Password is how securely it keeps all my passwords in one place. It gives me peace of mind knowing my login details are protected and being able to access it across all my devices is a feature I use all the time.
Cons
Saving passwords in�this software�is pretty easy but every now and then I notice duplicate entries for the same website which can be a bit confusing.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Jesse Z.
Computer Software, 51-100 employees
Less than a year
“Secure storage with passkey login
Pros
Having everything stored securely in one place is the best and the passkey support is a big plus since it lets us sign in to supported sites without having to type our password.
Cons
One thing I don't enjoy is having to sign back into the Chrome extension every time I close the browser when I am not using�the app. On top of that the secret key required for sign-in is very difficult to recover if it gets forgotten. I am also not a fan of how�the platform�keeps pushing personal accounts for users in organizations, only for you to end up needing to pay for a subscription after leaving the company.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
aswad m.
Internet, 500+ employees
More than a year
“Excellent flexible vault sharing
Pros
1Password has been an excellent password manager for us. Plus it makes sharing passwords and other sensitive information with users or team members secure and the vault-based access controls give a lot of flexibility over who can see what. The overall experience is simple, polished and really stands out. Given the choice, I'd pick it over any other option.
Cons
I honestly don't have any complaints.�This software�provides strong solutions for businesses of any size including centralized user administration and vault management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wasek T.
Information Technology and Services, 1-10 employees
Less than a year
“Fast autofill saves workflow
Pros
Managing a lot of different logins is much faster with 1Password and the browser extension's autofill login feature has been the biggest benefit for me. Plus it saves me a lot of time and really helps keep my workflow moving.
Cons
Watch out for is the login process if you don't keep your secret key stored safely. You get it when setting up the account and There is also a PDF you can download with that information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Sarah K.
Computer Software, 101-500 employees
More than a year
“covers everything well
Pros
1Password covers the essentials really well from generating strong passwords and saving them with autofill, to handling two-factor authentication and letting us share passwords and secure notes through vaults. Also getting started doesn't take much effort and it's reassuring that user access and vault permissions can be customized and locked down without much trouble.
Cons
One part that is inconsistent is the Google Chrome extension. Most of the time it's useful and works as expected but there are moments when it becomes more of a distraction by suggesting entries in text fields where they don't belong. The admin portal interface also is overdue for an update, since it can come across as a bit complex and not always the easiest to move around.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Nick K.
Information Technology and Services, 51-100 employees
More than a year
“Security made simple
Pros
Unlike other password managers I have used, 1Password makes security feel simple instead of confusing. Past tools frustrated users so much that they refused to use them but it has been the one exception. It's the only password manager I have worked with that users have genuinely become advocates for. On top of that I feel it offers stronger security than competitors like LastPass.
Cons
It's tough to come up with much to criticize because I really do love�this software. If I had to point out one downside, it would be the price, since it is a little expensive. That said, I still believe it's absolutely worth paying for.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Travis S.
Non-Profit Organization Management, 51-100 employees
More than a year
“pretty useful tool
Pros
Having a personal vault alongside shared vaults for my team has been really useful. Adding new login details is also quick and easy.
Cons
I'd rather not use�this software�through the browser extension, since it is less efficient than Apple Passwords autofill with fingerprint or Face ID.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steve I.
Banking, 101-500 employees
More than a year
“offer extra secret key protection
Pros
1Password really sets itself apart with an extra security layer that a lot of competing password managers do not offer and that is the Secret Key. A user account is protected by more than just a master password which adds meaningful protection. When signing in on a new device, you need both the master password and the unique Secret Key tied to the account. That Secret Key is randomly generated during setup and is highly complex. Having that additional requirement makes the account much better protected especially in situations where a master password might be exposed to scammers or other bad actors.
Cons
Every now and then, the Windows app for�this software�does not sync quickly enough with the browser extension. There are times when a password gets updated but the extension still keeps the old login details. Restarting the browser usually takes care of it but by the time someone figures that out, they may have already been locked out of the site they were trying to sign into.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Nicole C.
Information Technology and Services, 51-100 employees
Less than a year
“One central password place
Pros
All your organization's passwords can be kept in one central place that's what I like most, because it makes them accessible to everyone who needs them.
Cons
Right now I am really satisfied with what�this software�offers. The feature set has been amazing and overall they've done an excellent job with the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victoria O.
Computer Software, 11-50 employees
Less than a year
“Secure, quick lookup sharing
Pros
Everything stored in one secure place is something I really like because it makes things quick to look up whenever I need them. I also feel confident that my information stays protected and it's helpful that I can share it with my manager when necessary.
Cons
One thing I'd still like to see is�the software�automatically save new passwords whenever I sign up for a new service or website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeb B.
Publishing, 11-50 employees
More than a year
“Simple works across devices
Pros
Using 1Password has been really simple and it works well across desktop, phone and tablet. Plus it saves us a lot of time since we no longer have to keep dealing with forgotten password resets.
Cons
Years back we switched from paying once for the product to a monthly subscription. That change annoyed me at first especially since subscription-based software was still pretty new then.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jon S.
Telecommunications, 500+ employees
Less than a year
“our go to sign in solution
Pros
1Password has become my go to for sign-ins across just about everything. I am not dealing with the whole forgot password situation ten times a week anymore and it works well across different tools.
Cons
On the occasions when autofill doesn't kick in, it can take longer than I expect to track down the right entry. The mobile app also is slower compared with the desktop version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Daniele C.
Financial Services, 101-500 employees
More than a year
“Team password sharing at best
Pros
Along with the standard features you expect from a password manager, like using one master password to access all your stored credentials, the team password sharing is the part I appreciate the most.
Cons
A few administrative tasks still cannot be handled through�the plugin�and have to be completed from the web interface instead.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer & Network Security, 11-50 employees
More than a year
“offer strong multi layer security
Pros
The security model is one of the best parts of 1Password like passwords, 2FA and a secret key together make it feel very well protected. I also appreciate being able to choose the KDF algorithm. Beyond that, it's flexible and dependable across browsers and mobile apps and the SSH agent has worked really well too.
Cons
Sharing and managing credential access across a team can get tricky because the granular controls aren't strong enough. That sometimes leads to people sending copies of credentials around which creates a split-brain situation with multiple versions of the same data.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel J.
Insurance, 11-50 employees
More than a year
“help share private vaults work
Pros
At the last few companies I have been part of, 1Password was the tool everyone relied on and the option to set up both shared and private vaults really helped keep sensitive information protected while still making it safe to share with the right people.
Cons
There have been times when I couldn't locate the PDF they provided for storing my master key which would be important if I ever ran into trouble with the password needed to open the extension.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rian M.
Marketing and Advertising, 1-10 employees
Free Trial
“Centralized encrypted password storage
Pros
Having all my passwords in one centralized place has been really helpful. Everything is stored and encrypted which makes me feel much more protected and secure from viruses. Their UI is another big plus and it makes the app simple to navigate.
Cons
One thing I am not a fan of is the freemium model. It also is pretty expensive for a service that mainly stores passwords.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Kristofer Neil M.
Staffing and Recruiting, 51-100 employees
Less than a year
“Easy built in authentication
Pros
The app is easy to use and being able to set up 2FA verification directly inside it is really convenient.
Cons
A few websites still aren't supported for 2FA within�the app.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Ivy S.
Information Technology and Services, 51-100 employees
Less than 6 months
“Natural, easy browser extension
Pros
1Password interface is easy to use and the browser extensions plus quick-access features make switching to it feel natural. That makes it an obvious app to keep using.
Cons
One annoyance came up when I imported data from KeepassXC. Even though it's listed in their guide, the folders didn't get recognized as tags automatically which felt a bit silly to me, though it's possible I went through the import too quickly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Habiba S.
Accounting, 51-100 employees
More than a year
“One secure credential place
Pros
Being able to keep all my credentials in one place is really convenient and it is secure as well.
Cons
The downside is that if you end up saving the wrong password, it can cause a real mess.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura G.
Internet, 1-10 employees
Less than a year
“Easy one click password save
Pros
Using it is very easy. It shows up whenever I am on a login field and suggests a strong password, then saves it to the app with just one click.
Cons
I haven't run into any issues while using it and overall I am completely satisfied.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Debra O.
Museums and Institutions, 1-10 employees
Less than 6 months
“Simple password memory solution
Pros
Remembering passwords became incredibly simple with 1Password which I absolutely loved.
Cons
Honestly I couldn't come up with any downside to�this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Olalekan O.
Entertainment, 1-10 employees
Less than 6 months
“No more forgotten passwords
Pros
It takes away the stress of having to constantly worry about forgetting my passwords.
Cons
Its interface looks a little unappealing and getting around it isn't very user friendly.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Jarrod M.
Construction, 1-10 employees
Less than a year
“Autofill works sharing is easy now
Pros
The autofill works really well, vault sharing is convenient and the administration side is easy with great user controls.
Cons
The admin-level interface could use some improvement.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Jiajun W.
Sports, 11-50 employees
More than a year
“Most complete and dependable
Pros
Out of all the password managers I have used, this one is like the most complete and dependable option. It covers everything I need and gives me real confidence when it comes to keeping passwords secure.
Cons
A few apps and programs don't seem to integrate as well with it as they should, so compatibility can be a bit inconsistent in some cases.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Pete E.
Education Management, 101-500 employees
More than a year
“Easy start, strong security
Pros
Getting started with it takes very little effort, the security features are really strong and the pricing is quite reasonable.
Cons
Editing an entry can feel a bit off at times especially when navigating through the menus.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rian S.
Luxury Goods & Jewelry, 101-500 employees
More than a year
“decent tool overall
Pros
One of the best parts of 1Password for me is that the business plan includes a family license for all users. That makes it possible to promote the habit of creating strong, secure passwords and storing them in a protected, encrypted place outside of work as well. I think that really matters, because when people understand good security practices in their personal lives, they tend to carry the same mindset into the workplace.
Cons
My only real issue with�this software�was how involved the setup was for user provisioning with Microsoft Entra. It's not overly difficult from a technical standpoint especially if you're already using tools like Terraform or something similar but I haven't used another platform that required extra infrastructure like the SCIM bridge just to handle automated user provisioning.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Ben J.
Information Technology and Services, 51-100 employees
Less than a year
“Seamless cross device sync
Pros
Across all the password managers I have tried, 1Password has been one of the best by far. The standout for me is how seamlessly it syncs across devices, so I can securely get to my passwords whether I am using my phone, laptop or tablet. Autofill works reliably and saves me a lot of time while still keeping my login details protected. I also value the strong security tools especially biometric login and the password health reports, because they make it easier to stay on top of my overall digital safety. All in all it's a thoughtfully designed, user friendly and highly secure app that I really cannot imagine being without.
Cons
Honestly I am struggling to come up with any real downsides to�this software�right now as it's been an excellent tool for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 11-50 employees
More than a year
“Secure access everywhere needed
Pros
It stores all my logins, card info and other important details that need to stay secure and I can still access everything wherever I am. At this point, I honestly cannot imagine being without it.
Cons
The Safari extension is awful and it frustrates me almost every single day. I know I could switch to another browser but I prefer Safari which makes how poorly�the extension�works even more annoying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kiril N.
Information Technology and Services, 1-10 employees
More than a year
“Works across all platforms
Pros
One thing I really appreciate is that it works across phones, desktop computers and browsers, so I can access it wherever I need it.
Cons
Nothing major but it is a little pricey for a single user.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sam A.
Photography, 1-10 employees
More than a year
“Synced easy browser integration
Pros
A really useful password manager that keeps everything synced well across platforms. It's easy to use and works nicely with browser integration too.
Cons
Honestly I haven't run into any issues as it simply does exactly what I need it to do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
