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IPinfo Reviews
22 Review(s)
softwareOverall Rating
4.8
22 Review(s)
Rating Distribution
5
(19)
4
(2)
3
(1)
2
1
Satisfaction Score
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Overall Rating
4.8
22 Review(s)
Rating Distribution
5
(19)
4
(2)
3
(1)
2
1
Satisfaction Score
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Great team - great support really go out of their way to help
Great team - great support really go out of their way to help
Pros
I like that redirect feature has been crucial for us and real time data has given valuable insights for the company.
Cons
You really need technical help for onboarding.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Tom
Consumer Goods, 1-10 employees
More than a year
August 2022
Locate with certainty
Locate with certainty
Pros
Data base is always up to date and has never failed me.
Cons
There is no abuse report system. It would be nice to see previous searches and community ratings.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Guilherme
Information Technology and Services, 1-10 employees
More than a year
May 2022
You should try this
You should try this
Pros
Feedback is appreciated let us know if this meets your expectations.
Cons
Wait for this to be asked so we can share the experience of using this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Afsaneh
Program Development, 1-10 employees
Free Trial
May 2022
High quality dataset and easy to use
High quality dataset and easy to use
Pros
I like the dataset is complete covering the companys IP address outside the US.
Cons
It would be great if I could search the ASN/IP range by company name.
Ease of use
9
Value for money
7
Customer Support
10
Functionality
10
Mengjie
Education Management, 500+ employees
Less than 6 months
March 2022
Range of QUALITY products
Range of QUALITY products
Pros
The quality of products and services offered is impressive. The ease of use and the support provided are also commendable.
Cons
There is nothing to dislike. Everything is perfectly designed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marko
Marketing and Advertising, 1-10 employees
More than a year
October 2021
Everything I could want in an IP data provider!
Everything I could want in an IP data provider!
Pros
The company data endpoints are powerful and data rich, which is something I love.
Cons
I do not have anything negative to say. The API is simple and easy to understand.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Jesse
Marketing and Advertising, 1-10 employees
More than a year
August 2021
need a chrome extension
need a chrome extension
Pros
Consistency, reliability and the provision of accurate information are key highlights.
Cons
Had to visit the website since there is no Chrome extension.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
BENJAMIN
Retail, 11-50 employees
More than a year
August 2021
Very useful service and amazing customer support - stability could be a little better
Very useful service and amazing customer support - stability could be a little better
Pros
The service is easy to deploy with a robust API. It almost always provides the latest data with a low error rate. The ability to thoroughly test before making any financial commitment is valuable.
Cons
The service is unavailable a bit too often up to 30-60 minutes each month. This could be a deal breaker for mission-critical use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aivar
Marketing and Advertising, 1-10 employees
Less than a year
August 2021
Geo IP for country code selection
Geo IP for country code selection
Pros
Implementation was easy since the country code selection supported IPinfo services.
Cons
Right now it does the job as expected so I have no cons to mention.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Xander
Leisure, Travel & Tourism, 11-50 employees
More than a year
August 2021
Fast and Easy to implement
Fast and Easy to implement
Pros
This solution is easy to implement and the speed is excellent. Customer service has been outstanding assisting in getting us started.
Cons
I am unsure if the accuracy of the data can be improved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Clinton
Information Technology and Services, 1-10 employees
More than a year
August 2021
Love IP info!!
Love IP info!!
Pros
I find this software easy to use, install and manage. It has exceeded our needs and functions perfectly!
Cons
We have not encountered any issues or reasons to add to the con list. We have been using IPinfo for almost a full year at this point.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sara
Apparel & Fashion, 500+ employees
Less than a year
August 2021
It reverse an ip to a domain
It reverse an ip to a domain
Pros
The ability to reverse an IP to a domain is beneficial. Primarily I focus on businesses.
Cons
I end up paying for a lot of ISP and bot traffic which is not ideal. I only get about 20% real business data while the rest is from ISPs but that is fine for now.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Georgios
Marketing and Advertising, 11-50 employees
Less than a year
August 2021
Long time user, very happy
Long time user, very happy
Pros
Implementation is extremely simple, reliable as a dial tone and new features continue to be added while honoring the original agreement.
Cons
There is really nothing to improve. It feels like a shill review but after working with many vendors, I can say IPinfo is top tier.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patrick
Information Technology and Services, 11-50 employees
More than a year
August 2021
Quick and Easy. Reliable
Quick and Easy. Reliable
Pros
It is consistently reliable and always operational.
Cons
There is nothing to complain about. It works as needed without issues.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brock
Food Production, 51-100 employees
Less than a year
August 2021
Dependable tool
Dependable tool
Pros
Integration is easy with very good documentation available for all languages.
Cons
Response times could be quicker and analytics forecasts would be helpful.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Chaithanya
Information Technology and Services, 51-100 employees
More than a year
August 2021
Most accurate source available
Most accurate source available
Pros
IP location data frequently changes and IPinfo offers the best data among all sources we have tested. We rely on this service and it has not experienced an outage since we began using it over two years ago.
Cons
It meets our needs so I do not see any cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Craig
Online Media, 11-50 employees
More than a year
August 2021
Marketing Analytics
Marketing Analytics
Pros
Two standout aspects of IPinfo are its cost and ease of integration into our sites.
Cons
I have found no cons with this product. It does exactly what it is supposed to do.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jake
Marketing and Advertising, 101-500 employees
More than a year
August 2021
Hassle Free
Hassle Free
Pros
Setup is very simple and the reliable API has been used for years without issues. The ease of use saves significant time in developing our own solution and it is utilized daily to enhance experiences for thousands of users.
Cons
More backend reporting could be helpful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dylan
Computer Software, 1-10 employees
More than a year
August 2021
Great experience for our use case
Great experience for our use case
Pros
IPinfo has met all expectations easy to implement, accurate and comprehensive. We have access to all the IP address data we need and the uptime is excellent.
Cons
We have not faced any issues with the API so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Craig
Computer Games, 1-10 employees
Less than 6 months
August 2021
Pretty good service but privacy concerns
Pretty good service but privacy concerns
Pros
The service operates exactly as expected functioning without any problems.
Cons
Here in Europe it is tough to argue that I am allowed to use this service regarding GDPR laws.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Andreas
Human Resources, 11-50 employees
More than a year
August 2021
Solid product
Solid product
Pros
The simple API and quality data along with the dashboard providing useful information make it effective.
Cons
I cannot think of much to change, maybe price reductions for searching the same address multiple times within a short period.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Mike
Real Estate, 11-50 employees
More than a year
August 2021
Good software to track IP
Good software to track IP
Pros
IP tracking and country based features are valuable aspects.
Cons
The API is tricky to integrate and sometimes does not work properly on .NET websites.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mariappan
Information Services, 11-50 employees
Less than 6 months
August 2021
Filters
Sort by:
Great team - great support really go out of their way to help
Great team - great support really go out of their way to help
Pros
I like that redirect feature has been crucial for us and real time data has given valuable insights for the company.
Cons
You really need technical help for onboarding.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Tom
Consumer Goods, 1-10 employees
More than a year
August 2022
Locate with certainty
Locate with certainty
Pros
Data base is always up to date and has never failed me.
Cons
There is no abuse report system. It would be nice to see previous searches and community ratings.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Guilherme
Information Technology and Services, 1-10 employees
More than a year
May 2022
You should try this
You should try this
Pros
Feedback is appreciated let us know if this meets your expectations.
Cons
Wait for this to be asked so we can share the experience of using this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Afsaneh
Program Development, 1-10 employees
Free Trial
May 2022
High quality dataset and easy to use
High quality dataset and easy to use
Pros
I like the dataset is complete covering the companys IP address outside the US.
Cons
It would be great if I could search the ASN/IP range by company name.
Ease of use
9
Value for money
7
Customer Support
10
Functionality
10
Mengjie
Education Management, 500+ employees
Less than 6 months
March 2022
Range of QUALITY products
Range of QUALITY products
Pros
The quality of products and services offered is impressive. The ease of use and the support provided are also commendable.
Cons
There is nothing to dislike. Everything is perfectly designed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marko
Marketing and Advertising, 1-10 employees
More than a year
October 2021
Everything I could want in an IP data provider!
Everything I could want in an IP data provider!
Pros
The company data endpoints are powerful and data rich, which is something I love.
Cons
I do not have anything negative to say. The API is simple and easy to understand.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Jesse
Marketing and Advertising, 1-10 employees
More than a year
August 2021
need a chrome extension
need a chrome extension
Pros
Consistency, reliability and the provision of accurate information are key highlights.
Cons
Had to visit the website since there is no Chrome extension.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
BENJAMIN
Retail, 11-50 employees
More than a year
August 2021
Very useful service and amazing customer support - stability could be a little better
Very useful service and amazing customer support - stability could be a little better
Pros
The service is easy to deploy with a robust API. It almost always provides the latest data with a low error rate. The ability to thoroughly test before making any financial commitment is valuable.
Cons
The service is unavailable a bit too often up to 30-60 minutes each month. This could be a deal breaker for mission-critical use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aivar
Marketing and Advertising, 1-10 employees
Less than a year
August 2021
Geo IP for country code selection
Geo IP for country code selection
Pros
Implementation was easy since the country code selection supported IPinfo services.
Cons
Right now it does the job as expected so I have no cons to mention.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Xander
Leisure, Travel & Tourism, 11-50 employees
More than a year
August 2021
Fast and Easy to implement
Fast and Easy to implement
Pros
This solution is easy to implement and the speed is excellent. Customer service has been outstanding assisting in getting us started.
Cons
I am unsure if the accuracy of the data can be improved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Clinton
Information Technology and Services, 1-10 employees
More than a year
August 2021
Love IP info!!
Love IP info!!
Pros
I find this software easy to use, install and manage. It has exceeded our needs and functions perfectly!
Cons
We have not encountered any issues or reasons to add to the con list. We have been using IPinfo for almost a full year at this point.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sara
Apparel & Fashion, 500+ employees
Less than a year
August 2021
It reverse an ip to a domain
It reverse an ip to a domain
Pros
The ability to reverse an IP to a domain is beneficial. Primarily I focus on businesses.
Cons
I end up paying for a lot of ISP and bot traffic which is not ideal. I only get about 20% real business data while the rest is from ISPs but that is fine for now.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Georgios
Marketing and Advertising, 11-50 employees
Less than a year
August 2021
Long time user, very happy
Long time user, very happy
Pros
Implementation is extremely simple, reliable as a dial tone and new features continue to be added while honoring the original agreement.
Cons
There is really nothing to improve. It feels like a shill review but after working with many vendors, I can say IPinfo is top tier.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patrick
Information Technology and Services, 11-50 employees
More than a year
August 2021
Quick and Easy. Reliable
Quick and Easy. Reliable
Pros
It is consistently reliable and always operational.
Cons
There is nothing to complain about. It works as needed without issues.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brock
Food Production, 51-100 employees
Less than a year
August 2021
Dependable tool
Dependable tool
Pros
Integration is easy with very good documentation available for all languages.
Cons
Response times could be quicker and analytics forecasts would be helpful.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Chaithanya
Information Technology and Services, 51-100 employees
More than a year
August 2021
Most accurate source available
Most accurate source available
Pros
IP location data frequently changes and IPinfo offers the best data among all sources we have tested. We rely on this service and it has not experienced an outage since we began using it over two years ago.
Cons
It meets our needs so I do not see any cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Craig
Online Media, 11-50 employees
More than a year
August 2021
Marketing Analytics
Marketing Analytics
Pros
Two standout aspects of IPinfo are its cost and ease of integration into our sites.
Cons
I have found no cons with this product. It does exactly what it is supposed to do.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jake
Marketing and Advertising, 101-500 employees
More than a year
August 2021
Hassle Free
Hassle Free
Pros
Setup is very simple and the reliable API has been used for years without issues. The ease of use saves significant time in developing our own solution and it is utilized daily to enhance experiences for thousands of users.
Cons
More backend reporting could be helpful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dylan
Computer Software, 1-10 employees
More than a year
August 2021
Great experience for our use case
Great experience for our use case
Pros
IPinfo has met all expectations easy to implement, accurate and comprehensive. We have access to all the IP address data we need and the uptime is excellent.
Cons
We have not faced any issues with the API so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Craig
Computer Games, 1-10 employees
Less than 6 months
August 2021
Pretty good service but privacy concerns
Pretty good service but privacy concerns
Pros
The service operates exactly as expected functioning without any problems.
Cons
Here in Europe it is tough to argue that I am allowed to use this service regarding GDPR laws.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Andreas
Human Resources, 11-50 employees
More than a year
August 2021
Solid product
Solid product
Pros
The simple API and quality data along with the dashboard providing useful information make it effective.
Cons
I cannot think of much to change, maybe price reductions for searching the same address multiple times within a short period.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Mike
Real Estate, 11-50 employees
More than a year
August 2021
Good software to track IP
Good software to track IP
Pros
IP tracking and country based features are valuable aspects.
Cons
The API is tricky to integrate and sometimes does not work properly on .NET websites.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mariappan
Information Services, 11-50 employees
Less than 6 months
August 2021