
CrowdStrike Product Suite Reviews
Total 16 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars81%
4
Stars19%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Donald
Oil & Energy, 500+ employees
Less than a year
“Meets all our needs
Pros
Crowdstrike does an amazing job with their admin dashboard as it allows us to easily see all incoming threats.
Cons
There were a few times when the quarantine button did not work, at least in the company I was at but it only happened a handful of times.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Alex
Financial Services, 51-100 employees
More than a year
“Simply the best
Pros
The Falcon agent was very helpful and stuck by our side from the beginning till the end. The result of it is that we are able to get started with Falcon so quickly and without an issue.
Cons
I feel like some third party integrations could be improved and made better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sergio
Aviation & Aerospace, 500+ employees
More than a year
“Among the top in its category
Pros
It is a cloud-based tool, so unlike other options we do not need an on-premises server to manage it. The light agent is easy to install on computers and it works whether the computer is on our network or not. Unlike other tools that rely only on threat signatures, Crowdstrike uses AI to detect, prevent and respond to threats in real-time. It can even identify unusual behaviors or more advanced techniques that other tools might miss. When a threat is detectet we get detailed information to help us decide if it is a real threat and how to resolve it.
Cons
The learning curve is steeper compared to other solutions out there. Some simple tasks that are easy in other tools like a computer scan are not as simple here. Also it tends to have more false positives than I like. Even adding exceptions is a little confusing.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
9
Functionality
9
Austin
Construction, 101-500 employees
More than a year
“Amazing software for security
Pros
Well it is a great product with very thorough scanning and a strong sense of security. Overall I like it!
Cons
Nothing to complain about as it is a great product. I also the support team as they are great to work with too.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kiran
Computer & Network Security, 51-100 employees
More than a year
“A reliable solution for threat detection
Pros
Features like automated responses and threat mitigation are simply the best. Plus there is no need for manual intervention. The cloud-native architecture means minimal impact on local resources and it integrates smoothly with other third party tools and components of the Crowdstrike platform that we use.
Cons
The initial setup and integration optimization took some time. You�ll need extra training and expertise for the more advanced features. Data retention should be for a longer period and the documentation and troubleshooting sections could use more detail.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Namdev
Financial Services, 51-100 employees
Less than a year
“An affordable option
Pros
The threat detection works well for us and the system has a low impact on hardware usage.
Cons
The GUI could use some better graphics and the detection custom dashboard could be improved. Also I wish they offer the latest report function soon.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Bryson
Construction, 51-100 employees
Less than a year
“It is the best!
Pros
They handle everything for us which keeps us feeling safe and secure all the time.
Cons
One issue I have noticed was the recent downtime caused by a rogue update. However they fixed it within an hour and gave us workarounds to get back up and running quickly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Cengiz
Consumer Goods, 500+ employees
Less than a year
“Offers the best security
Pros
It does not need any other agent on the client. As we able to tart using it with the existing agents on our devices.
Cons
I find the software update policy a bit uncontrolled.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Evans
Information Technology and Services, 500+ employees
More than a year
“Has its pros and cons
Pros
I like CrowdStrike as it offers powerful threat detection and prevention, cloud-native architecture, a lightweight agent, centralized management and great threat intelligence.
Cons
There are a few things that I do not like such as pricing, complexity, limited reporting and vendor locking policy.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
9
Edward
Banking, 500+ employees
Free Trial
“Works fine but has some issues
Pros
It is a powerful tool and was not hard to configure.
Cons
Well it did not integrate as well with MS server platforms as Norton did.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
Finan
Real Estate, 51-100 employees
Less than a year
“Budget-friendly tool!
Pros
I love the vulnerability management features. It is an excellent choice for both cloud and computer security.
Cons
Falcon meets my needs and I have not had any issues with it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Andre
Computer Software, 51-100 employees
Less than 6 months
“Easy to install and use
Pros
Falcon is quite easy to use and implement. Plus it provides the best containment and alerting in the market with great visibility across IT, IoT and cloud environments.
Cons
Let me tell you that it does come with a pretty steep price tag.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Vijay
Information Technology and Services, 500+ employees
More than a year
“A little expensive but gets the job done
Pros
This is one of the best EDR solutions on the market. I really like the platforms interface as it is so user-friendly. Plus compared to other endpoint security solutions we have used, false positives are much less. The lightweight agent makes it a stable product.
Cons
Not much to dislike but I would say it is a bit more expensive than its competitors and the reporting feature could use some improvement.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Yuval
Banking, 101-500 employees
More than a year
“The top EDR solution right now
Pros
The alerts are simply the best. Plus it is easy to check the running processes and live control on computers is my fav.
Cons
To me the new design feels a little off and the Mac support is not the best right now.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Medical Devices, 101-500 employees
Less than a year
“Provides the best security
Pros
Crowdstrike is next level security tool as it offers the best protection and innovative ideas that benefit us.
Cons
Well it is a bit tricky to navigate at first but once I use it more it becomes easier.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Benjamin
Law Practice, 51-100 employees
More than a year
“Transforming the industry for the better
Pros
Knowing that our assets are protected by highly skilled security staff 24/7 and that Crowdstrike is the go-to product for security gives me and the firm peace of mind.
Cons
I like it to be cheaper but the antivirus market has changed a lot in the last decade. But even for now you really do get what you pay for.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10