Marketing and Advertising, 11-50 employees
“secure cloud vault that fits”
Pros
One thing that worked really well for me is how Cryptomator slips into an existing cloud storage setup without trying to replace the provider or its sync app. I can keep the same Dropbox or Google Drive folder layout and just add a vault inside it which makes the setup lightweight and simple to explain to other people. The vault model also lines up nicely with the way I already organize project folders. Once a vault is created and unlocked, it shows up like a normal drive, so I can open, edit and save files with the same apps I already use. Meanwhile, the cloud-synced folder only stores encrypted data which means the provider never has access to readable content. I also appreciate that filename protection is built in by design, not treated like an extra option. It is not just the contents of files that are encrypted but also filenames and folder structure details which really matters when names include client names, project codes or other sensitive information. That cuts down on metadata leakage that would otherwise happen just from syncing a folder. Day to day, the experience stays very focused. The core actions are just creating a vault, choosing where it lives, unlocking it and locking it again and the interface does not clutter things up with unrelated file management features. That makes it much easier to introduce to people who only need a safe folder in the cloud and do not want to learn a whole new storage system. Cross-platform support was also important for my use case and Cryptomator covered what I needed. I used it on desktop and Android and the same vault worked across both as long as the encrypted folder underneath stayed synced. That consistency removes a lot of friction compared with tools that rely on platform-specific formats. I also like how well this approach supports compliance-focused storage practices. Since the encryption happens locally before anything is synced, it is much easier to justify using a cloud provider for availability and transport while still keeping control over confidentiality. Pair that with a provider that has the right contractual and administrative safeguards and the whole setup becomes much easier to defend internally. On top of that the desktop pricing and distribution make it easy to evaluate and adopt gradually. I was able to test the workflow, document best practices and decide how to support it going forward without getting stuck in licensing discussions right away.
Cons
There are a few areas where it takes some extra attention. Virtual drive behavior can depend a lot on the operating system and the surrounding setup and I had to factor that in. If the sync client is still downloading the encrypted vault, the mounted view may look incomplete and it is not always clear whether the problem comes from the mount layer, the cloud client or just sync delay. A more obvious vault not fully synced message in�the app�would clear up a lot of that confusion. Performance also depends on the kind of files involved. Big files usually behave well but a large number of small files or deeply nested folders can feel slower than working in a normal unencrypted directory especially when the cloud sync client is scanning changes at the same time. I noticed that most during the first population of a vault or when reorganizing large folder trees. Another point of friction is that encrypted filenames and directory IDs in the synced folder are intentionally not human readable. That is obviously the goal but it also means I cannot count on doing emergency maintenance directly inside the encrypted directory, so I have to stay disciplined about always using the unlocked view. When someone forgets and manually changes encrypted files, troubleshooting gets painful fast.�The product�keeps things intentionally minimal which is nice in general but that also means diagnostics are limited. If something breaks, like a sync conflict, interrupted upload or mount issue, I usually end up piecing things together from operating system messages and whatever the cloud client happens to report. More useful in-app troubleshooting guidance would make support much easier.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Small Business, 11-50 employees
“good open source tool”
Pros
After switching from Boxcryptor for my business, Cryptomator has been a much better fit. The interface is cleaner and more user-friendly and the fact that it's open source and free makes it even more appealing. The biggest plus is that it works flawlessly with both Google Drive and Microsoft OneDrive which are the two services we rely on with clients. I have also seen it work well with Icedrive and pCloud which is a nice bonus if you want to avoid paying extra for pCloud's encryption add-on.
Cons
At this point, there really isn't anything about this software that I dislike. My only concern is whether development will continue long term since it's an open-source project. If the team ever stopped maintaining it, we'd have to start looking for another option, although I honestly doubt we'd find one that works this well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Architecture & Planning, 11-50 employees
“complex interface and limited use”
Pros
It falls short when it comes to offering a free desktop version which would have been a major benefit. It also does not really make file storage convenient, since unlocking and locking the vault requires manual action each time. On top of that the interface is complicated and not very user-friendly.
Cons
There are also a few things about both files and filenames that feel restrictive and disappointing. It does not work well for business use which seriously limits its usefulness for a lot of users. The free version also seems to be missing features that some people would consider necessary.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
1
Small Business, 11-50 employees
“Outstanding simple daily encryption”
Pros
Cryptomator has become part of my daily routine because its encryption features are outstanding. The app is very simple to use, yet it still gives me full control over keeping my data protected. I can store encrypted files wherever I want, it works seamlessly with different cloud services and the extra file name encryption makes it my preferred choice for protecting important files. The recovery phrase, support for Dropbox, Google Drive, iCloud and other services, plus the fact that it's free, make it even more valuable as an everyday tool. The mobile app is an added bonus too, since it lets me securely access my files anytime and anywhere. Setup is very easy but it's important to create a recovery phrase and keep it stored safely, otherwise you could lose access to your data.
Cons
Even though I have a lot of positive things to say about�this software's�encryption, one small downside is that it doesn't support WebDav or FTP. I tried to find a way around that but wasn't able to make it work. That said, these limitations are fairly minor compared to the strong security�the software�offers overall. Still, it's something to keep in mind if those specific protocols are important for your workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Information Technology and Services, 11-50 employees
“Easy vault setup done”
Pros
Setting up Cryptomator is very easy. You just create a protected vault inside your cloud storage, choose a password and you're done. There is no complicated configuration or confusing setup to deal with.
Cons
One downside is the mobile app pricing. Even though the desktop version of�this software�is free, some platforms charge a small fee for the mobile app which can be a drawback if you want a completely free option.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
5
Information Technology and Services, 11-50 employees
“Preserves folder structure well”
Pros
One thing I really appreciate is that it preserves the folder structure while still keeping everything protected through encryption. The data stays secured inside vaults and once those vaults are mounted, I can access the decrypted files without losing the original hierarchy.
Cons
That same design can also feel like a downside depending on your perspective, since it depends on a desktop client to open and use the files. You cannot just access them directly from Dropbox, Google Drive or other cloud services which is intentional but still limiting in some situations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 500+ employees
“Open source efficient syncing”
Pros
Being open source is a big plus with Cryptomator. Each file gets encrypted separately, so when I update one file, only that file needs to be re-encrypted and synced instead of the entire vault which is a huge advantage over many other encryption tools. It also doesn't require or even push account creation which I really appreciate. The interface is simple and easy to use. Overall, Cryptomator is like the best option for keeping files in the cloud private.
Cons
I feel like the thing that could be improved is the lack of enough options to turn off file and folder name encryption. There are times when that flexibility is needed.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Accounting, 11-50 employees
“too much manual vault handling”
Pros
It encrypts files before they're uploaded to the cloud and it works with basically any cloud service which is definitely a useful advantage.
Cons
There are quite a few downsides. Unlocking the vault requires manual intervention every time and on a Mac, I also have to remember to lock it manually before shutting down which gets frustrating.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
5
Functionality
4
Marketing and Advertising, 11-50 employees
“secure cloud encryption made simple”
Pros
Encrypting my files has become really easy with Cryptomator. I can just drag and drop files into it and the app takes care of the rest. It has made it much simpler to protect files and still sync them to the cloud, so they stay both safe and accessible when I need them. The software is modern, works across platforms and the mobile app is something I use regularly as well.
Cons
I honestly haven't run into any real issues with�this application. The interface is clear and the settings are simple to work with too.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Small Business, 11-50 employees
“reliable privacy for Dropbox”
Pros
One thing that really stands out is how secure and dependable it is. It keeps all of my Dropbox files protected and using it is very easy. I am also happy that Cryptomator offers a free plan which makes it even more worthwhile. My files stay completely private and I get that protection without spending much. Another big plus is that it works well across a wide range of operating systems.
Cons
The only issue I ran into was during�the software�download and that was caused by an error with my operating system. Other than that, I haven't experienced any security issues or malfunctions. I also haven't had any compatibility trouble with Dropbox, so overall there really haven't been any significant problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Computer Software, 500+ employees
“perfect cloud file protection”
Pros
Keeping files and folders protected before storing them in Google Drive, the cloud or other services is where Cryptomator really works well. It's one of the best options for securing data that needs to be uploaded and stored online.
Cons
One small limitation with�this software�is that it does not encrypt the file size.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Mid Market, 500+ employees
“Secure cloud encryption”
Pros
With all the cloud hosting services we use at work, like Dropbox and Drive, security is always a concern. Cryptomator solves that by letting us encrypt folders and files across the different servers we work with which gives us the protection and peace of mind we need.
Cons
Honestly I don't have any real complaints. I love everything it offers, the interface is simple to use and the fact that it's open source means it can keep improving through the help of other users.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10