Total 25 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

84%

4

Stars

16%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

P

Pablo

Information Technology and Services, 1-10 employees

Less than a year

4.0
August 2023

Solve our VPN needs

Pros

Set up was really simple with minimal configuration required. Whenever adjustments were needed, it was easy to change settings per service, team, or user.

Cons

An automatic deactivation of users who have not connected for more than X days would be helpful. I have not explored the tool to check if this functionality exists.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

M

Marco

Information Technology and Services, 11-50 employees

Less than a year

5.0
August 2023

Fantastic Static VPN

Pros

GoodAccess has been super easy to get started with and offers excellent protection for the entire team. Finding a provider that accommodates static VPNs is rare and it met that need at a very competitive price. Switching from NordVPN was a smart move.

Cons

It can sometimes be a little heavy on memory use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jan

Media Production, 500+ employees

Less than 6 months

4.0
August 2023

Good services

Pros

The user interface is simple and the connection remains stable.

Cons

Higher cost and tier setup. I would also welcome some cheaper variants.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

B

Brandi

Information Technology and Services, 11-50 employees

More than a year

5.0
August 2023

GoodAccess Keeps our Company Connected

Pros

We also require a static IP to access our application servers, making security and reliability top priorities. GoodAccess meets those needs effectively.

Cons

There is nothing major to report. The few times support was needed it was provided extremely fast.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Paul

Automotive, 11-50 employees

More than a year

5.0
August 2023

VPN of choice for our Remote workers

Pros

The customer service is exceptional, and using GoodAccess is easy. The system is much simpler to set up than other companies I tried, making it perfect for our companys needs.

Cons

It would be nice if they offered custom packages for fewer than 10 users needing access.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

9