IdenTrust

What Is IdenTrust ?

IdenTrust is a certificate authority and public key infrastructure (PKI) provider owned by HID Global. It offers digital certificates for website security (TLS/SSL), secure email (S/MIME), digital document signing, and user authentication. IdenTrust helps organizations meet government and industry compliance mandates such as DoD contractor access, FATCA reporting, and electronic prescribing of controlled substances (EPCS). The company has been an accredited certificate authority since 1999.

What Is IdenTrust Best For?

IdenTrust is best known for managing the entire digital certificate lifecycle for regulated organizations without the overhead of managing a public key infrastructure internally. IdenTrust Managed PKI Services automates the issuance, renewal and revocation of certificates. It allows IT and compliance teams to deliver secure digital identities without having to build or run that infrastructure.

How Much Does IdenTrust Cost?

The pricing of IdenTrust for SSL/TLS Website Security starts at $199/184 days for Publicly Trusted Organization Validated (OV). Whereas other certificates’ pricing is:

• Publicly Trusted Extended Validation (EV): $399/184 days
• ECA TLS/SSL OV (for defense/government contractors): $612/1 year

It also provides the following Certifications:

• Secure Email (S/MIME): Starting at $23/30 Days
• Digital Signing & Sealing: Starting at $89/year
• DoD ECA Programs: Starting at $158/year
• eNotary Programs: Starting at $89/year
• Document Signing: Starting at $89/year
• EPCS Prescribing: Starting at $96/year
• Government Digital Signing Certificates: Starting at $89/year
• Public Trust Certificates: Starting at $216/year
• Device Identity Certificates: Starting at $247/year

Reviewers generally find IdenTrust ’s pricing reasonable, praising its straightforward purchasing process and helpful support. Some mention that technical difficulties can affect the overall experience, while others appreciate the guidance provided during installation and certificate purchase.

Disclaimer: The pricing is subject to change.

IdenTrust Integrations

The software integrates with the following platforms:

• Microsoft Office
• Adobe Acrobat
• Bluebeam

How Does IdenTrust Work?

Here's how you can get started with the software:

• Log in using your credentials and access the dashboard
• Select the required certificate type (TrustID, ECA, or IGC)
• Complete the online application and provide the required identity documentation
• Submit payment for self-service purchases or contact sales for volume and enterprise deployments
• Await identity verification from a registration agent, typically within three to five business days
• Receive an electronic Welcome Letter with certificate retrieval instructions
• Download the certificate on the required device, server, or hardware token
• Use the certificate for signing, encrypting, or authentication based on its type
• Contact support for renewal or reissuance before expiration

Who Is IdenTrust For?

IdenTrust is ideal for the following sectors and industries:

• Government
• Healthcare
• Banking and finance
• Manufacturing

IdenTrust Use Cases

Based on our analysis of user feedback and IdenTrust features, we have identified key scenarios where the software can add value:

Government Contractors Securing Access To DoD Systems

Defense contractors and their staff often need verified digital credentials to access sensitive government information systems. IdenTrust 's DoD ECA certificates provide medium-assurance identity verification cross-certified with the U.S. Federal Bridge Authority, letting contractors log in, sign documents, and communicate securely without building separate compliance infrastructure.

Healthcare Providers Digitally Signing Controlled Substance Prescriptions

Prescribing controlled substances electronically requires providers to meet strict DEA identity-verification standards. IdenTrust 's IGC certificates support EPCS-compliant prescribing, letting physicians sign prescriptions digitally while meeting federal requirements for controlled substance authentication. This lets a practice move controlled substance prescriptions fully online, rather than falling back on paper scripts to satisfy the identity-verification requirement.

Notaries Using Digital Identity Credentials For eNotary Programs

Many eNotary programs require notaries to hold an accredited digital identity credential before they can notarize documents electronically. IdenTrust issues IGC certificates that serve as that identity credential, though notaries still need to source the electronic seal separately from another provider, since the vendor doesn't include that piece. This means a notary can meet the identity-verification requirement through the platform while still shopping separately for the seal vendor and remote online notarization platform that fit their state's specific program.

Businesses Securing Websites And Customer Communications

When a customer visits a website or opens an email, their browser or email client checks whether it comes from a trusted source; if not, it shows a warning that makes even a legitimate business look unreliable. IdenTrust 's TLS/SSL certificates put a website on that trusted list, and its TrustID S/MIME certificates do the same for email, so customers don't see those warnings. This matters most for organizations that handle sensitive customer data, such as e-commerce sites, financial services firms, and healthcare providers, where a security warning can cause a customer to abandon a transaction or lose trust in the business altogether.

Is IdenTrust Right For You?

IdenTrust can be a practical option for regulated organizations, government contractors, and financial institutions that require accredited, compliance-grade digital certificates rather than a general-purpose e-signature tool. IdenTrust has held Approval to Operate under the DoD's ECA program since 2000, and its certificates are cross certified with the U.S. Federal Bridge Authority for federal identity assurance.

The company is a WebTrust-accredited certificate authority, and its certificates support FATCA-compliant business filings alongside DEA-compliant electronic prescribing for healthcare providers.

Still doubting if you should choose IdenTrust software? Connect with us at (661) 384-7070 today.