IdenTrust : Pricing, Free Demo & Features

Last Updated Sep 17, 2026

Key Takeaways

Generated from the text of customer reviews

IdenTrust is a certificate authority and PKI as a service platform. Designed for IT security teams, compliance officers, and government contractors. Users praise its customer support as responsive, but some report that the initial registration and installation of certificates can be complex. In March 2026, IdenTrust shortened its TLS certificates’ validity period to 200 days to comply with new CA/Browser Forum requirements.

Our Verdict

IdenTrust suits the needs of regulated organizations, government contractors, and financial institutions needing accredited, compliance-grade digital certificates rather than a general-purpose signing tool. Its variable, certificate-based pricing offers value for larger, compliance-driven teams, though the lack of published figures may complicate budgeting for smaller organizations. We recommend IdenTrust for mid-to-large sized teams prioritizing regulatory compliance and certificate trust over fast, self-serve setup.

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Starting Price

$199

per 184 days

IdenTrust Specifications

Data Encryption
Multi-Factor Authentication
Web Filtering
Cloud Security
Security Audits And Reporting
Security Measure
Firewall Protection
Anti-Virus And Anti-Malware
Threat Intelligence
Phishing Prevention

View All Specifications

What Is IdenTrust ?

IdenTrust is a certificate authority and public key infrastructure (PKI) provider owned by HID Global. It offers digital certificates for website security (TLS/SSL), secure email (S/MIME), digital document signing, and user authentication. IdenTrust helps organizations meet government and industry compliance mandates such as DoD contractor access, FATCA reporting, and electronic prescribing of controlled substances (EPCS). The company has been an accredited certificate authority since 1999.

What Is IdenTrust Best For?

IdenTrust is best known for managing the entire digital certificate lifecycle for regulated organizations without the overhead of managing a public key infrastructure internally. IdenTrust Managed PKI Services automates the issuance, renewal and revocation of certificates. It allows IT and compliance teams to deliver secure digital identities without having to build or run that infrastructure.

How Much Does IdenTrust Cost?

The pricing of IdenTrust for SSL/TLS Website Security starts at $199/184 days for Publicly Trusted Organization Validated (OV). Whereas other certificates’ pricing is:

Publicly Trusted Extended Validation (EV): $399/184 days
ECA TLS/SSL OV (for defense/government contractors): $612/1 year

It also provides the following Certifications:

Secure Email (S/MIME): Starting at $23/30 Days
Digital Signing & Sealing: Starting at $89/year
DoD ECA Programs: Starting at $158/year
eNotary Programs: Starting at $89/year
Document Signing: Starting at $89/year
EPCS Prescribing: Starting at $96/year
Government Digital Signing Certificates: Starting at $89/year
Public Trust Certificates: Starting at $216/year
Device Identity Certificates: Starting at $247/year

Reviewers generally find IdenTrust ’s pricing reasonable, praising its straightforward purchasing process and helpful support. Some mention that technical difficulties can affect the overall experience, while others appreciate the guidance provided during installation and certificate purchase.

To know the accurate pricing based on your company’s needs, it is recommended to request a custom IdenTrust pricing estimate.

Disclaimer: The pricing is subject to change.

IdenTrust Integrations

The software integrates with the following platforms:

Microsoft Office
Adobe Acrobat
Bluebeam

How Does IdenTrust Work?

Here's how you can get started with the software:

Log in using your credentials and access the dashboard
Select the required certificate type (TrustID, ECA, or IGC)
Complete the online application and provide the required identity documentation
Submit payment for self-service purchases or contact sales for volume and enterprise deployments
Await identity verification from a registration agent, typically within three to five business days
Receive an electronic Welcome Letter with certificate retrieval instructions
Download the certificate on the required device, server, or hardware token
Use the certificate for signing, encrypting, or authentication based on its type
Contact support for renewal or reissuance before expiration

You can also book a free IdenTrust demo to learn in detail about its features.

Who Is IdenTrust For?

IdenTrust is ideal for the following sectors and industries:

Government
Healthcare
Banking and finance
Manufacturing

IdenTrust Use Cases

Based on our analysis of user feedback and IdenTrust features, we have identified key scenarios where the software can add value:

Government Contractors Securing Access To DoD Systems

Defense contractors and their staff often need verified digital credentials to access sensitive government information systems. IdenTrust 's DoD ECA certificates provide medium-assurance identity verification cross-certified with the U.S. Federal Bridge Authority, letting contractors log in, sign documents, and communicate securely without building separate compliance infrastructure.

Healthcare Providers Digitally Signing Controlled Substance Prescriptions

Prescribing controlled substances electronically requires providers to meet strict DEA identity-verification standards. IdenTrust 's IGC certificates support EPCS-compliant prescribing, letting physicians sign prescriptions digitally while meeting federal requirements for controlled substance authentication. This lets a practice move controlled substance prescriptions fully online, rather than falling back on paper scripts to satisfy the identity-verification requirement.

Notaries Using Digital Identity Credentials For eNotary Programs

Many eNotary programs require notaries to hold an accredited digital identity credential before they can notarize documents electronically. IdenTrust issues IGC certificates that serve as that identity credential, though notaries still need to source the electronic seal separately from another provider, since the vendor doesn't include that piece. This means a notary can meet the identity-verification requirement through the platform while still shopping separately for the seal vendor and remote online notarization platform that fit their state's specific program.

Businesses Securing Websites And Customer Communications

When a customer visits a website or opens an email, their browser or email client checks whether it comes from a trusted source; if not, it shows a warning that makes even a legitimate business look unreliable. IdenTrust 's TLS/SSL certificates put a website on that trusted list, and its TrustID S/MIME certificates do the same for email, so customers don't see those warnings. This matters most for organizations that handle sensitive customer data, such as e-commerce sites, financial services firms, and healthcare providers, where a security warning can cause a customer to abandon a transaction or lose trust in the business altogether.

Is IdenTrust Right For You?

IdenTrust can be a practical option for regulated organizations, government contractors, and financial institutions that require accredited, compliance-grade digital certificates rather than a general-purpose e-signature tool. IdenTrust has held Approval to Operate under the DoD's ECA program since 2000, and its certificates are cross certified with the U.S. Federal Bridge Authority for federal identity assurance.

The company is a WebTrust-accredited certificate authority, and its certificates support FATCA-compliant business filings alongside DEA-compliant electronic prescribing for healthcare providers.

Still doubting if you should choose IdenTrust software? Connect with us at (661) 384-7070 today.

IdenTrust Features

TrustID Public Trust Certificates

This feature issues publicly trusted certificates for individuals and businesses, covering secure email, identity authentication, and document signing. Certificates are recognized by major browsers and applications by default, reducing security warnings for end users.

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DoD ECA And IGC Certificates

The platform provides medium-assurance digital certificates cross-certified with the U.S. Federal Bridge Authority, built for government contractors and agencies. Certificates support secure system access, digital signing, and encrypted communication at defense-grade assurance levels.

See How It Works

TLS/SSL Website Security Certificates

This feature secures website communications between a server and visitors' browsers, verifying organizational identity in the process. Certificates are available in Organization Validated and Extended Validated tiers depending on the level of verification required.

See How It Works

Digital Signing And Sealing

The platform feature replaces handwritten signatures with legally binding, non-repudiable electronic signatures on contracts, forms, and official records. Hardware based certificates are also recognized by the Adobe Approved Trust List, making it easier to sign directly within Adobe products.

See How It Works

Pros And Cons of IdenTrust

A quick look at IdenTrust's strengths and weaknesses to
help you decide if it's the right fit

Pros

Customer support team is frequently described as knowledgeable and easy to reach
Publicly trusted certificates can work with Microsoft and Adobe products
DoD and federal cross-certification can help simplify compliance for government contractors
Volume discounts and a Trusted Agent Program can ease certificate issuance for larger teams
Expiry reminders help organizations renew certificates on time and avoid non-compliance

Cons

Some users report a confusing initial registration process
Installing certificates for the first time can be challenging without prior PKI experience
Lack of published pricing makes upfront cost comparison harder for smaller organizations

IdenTrust Pricing

An overview of IdenTrust pricing plans to help you
choose the best option for your team and budget.

Publicly Trusted OV	Publicly Trusted EV	ECA TLS/SSL OV

Domain validation Organization validation Publicly trusted by major browsers ClientAuth and ServerAuth Up to 48 additional domains available	Enhanced business operations validation Domain validation ClientAuth and ServerAuth One to two domains included Organization validation Up to 48 additional domains available Publicly trusted by major browsers	Government/defense contractor use Domain validation Cross-certified for federal use Secures APIs and integrations Organization validation Secures enterprise and customer portals

Disclaimer: The pricing details were last updated on Aug 18, 2026 from the vendor's website. Please contact us for a tailored pricing list.

IdenTrust Reviews

Insights from real users on IdenTrust’s features,
performance, and overall experience.

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What language does IdenTrust support?

IdenTrust software primarily supports English.

Who are the typical users of IdenTrust?

IdenTrust is used by IT security teams, compliance officers, government contractors, healthcare providers, notaries, and financial consultants.

Does IdenTrust have a mobile app?

The vendor does not offer a dedicated mobile app.

What types of pricing plans does IdenTrust offer?

IdenTrust price starts at $199 per 184 days for TLS/SSL Organization Validated certificates, with Extended Validation and government/defense certificates priced higher based on assurance level. Get a detailed IdenTrust cost breakdown based on your needs.

Does IdenTrust offer an API?

Yes, the platform offers an API access.

What other apps does IdenTrust integrate with?

IdenTrust integrates with Microsoft Outlook, Adobe Acrobat and Adobe Sign, and Bluebeam.

What level of support does IdenTrust offer?

IdenTrust offers support via documentation and dedication support team.

Key Takeaways

Our Verdict

Starting Price

$199

IdenTrust Specifications

What Is IdenTrust ?

What Is IdenTrust Best For?

How Much Does IdenTrust Cost?

IdenTrust Integrations

How Does IdenTrust Work?

Who Is IdenTrust For?

IdenTrust Use Cases

Government Contractors Securing Access To DoD Systems

Healthcare Providers Digitally Signing Controlled Substance Prescriptions

Notaries Using Digital Identity Credentials For eNotary Programs

Businesses Securing Websites And Customer Communications

Is IdenTrust Right For You?

IdenTrust Features

Pros And Cons of IdenTrust

Pros

Cons

IdenTrust Pricing

Publicly Trusted OV

Publicly Trusted EV

ECA TLS/SSL OV

$199 per 184 days

$399 per 184 days

$612 per year

IdenTrust Reviews

Frequently Asked Questions

What language does IdenTrust support?

Who are the typical users of IdenTrust?

Does IdenTrust have a mobile app?

What types of pricing plans does IdenTrust offer?

Does IdenTrust offer an API?

What other apps does IdenTrust integrate with?

What level of support does IdenTrust offer?

What Is IdenTrust ?

What Is IdenTrust Best For?

How Much Does IdenTrust Cost?

IdenTrust Integrations

How Does IdenTrust Work?

Who Is IdenTrust For?

IdenTrust Use Cases

Government Contractors Securing Access To DoD Systems

Healthcare Providers Digitally Signing Controlled Substance Prescriptions

Notaries Using Digital Identity Credentials For eNotary Programs

Businesses Securing Websites And Customer Communications

Is IdenTrust Right For You?