Apparel & Fashion, 1-10 employees
Less than 6 months
“improved our workflow!”
Pros
As a SysAdmin running a hybrid environment, I have always struggled to get a clear picture of what's really happening inside Active Directory. As the native logs are very hard to sort through and even harder to turn into something useful. But once we deployed ManageEngine ADAudit Plus the improvement in visibility was obvious right away.
Cons
There is a lot of power in the tool but a few areas could be polished to make it more user friendly. Like it can be a real memory-heavy application. Since it handles a huge volume of real-time data, it needs a properly resourced server to perform well. If it is installed on a VM with only the minimum requirements, the web console tends to slow down especially during busy periods or when pulling large historical reports. The default sensitivity is also quite high. So without spending decent time in the first week adjusting alert thresholds, you can end up with an inbox full of notifications for normal, harmless activity. Also an intelligent auto-tuning option based on typical behavior patterns would make a big difference. And yes the interface is feature-rich which is helpful but it also means some settings are tucked away several layers deep. At times tracking down a specific niche option takes longer than it should. A cleaner, more modern search function within the settings area would definitely save time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Accounting, 51-100 employees
Free Trial
“Tracks activity remotely well”
Pros
Remote access has been a big advantage and the platform does a great job of helping organizations keep track of both user and system activity. It is also very useful for spotting threats and meeting compliance needs especially with capabilities such as logon and logoff tracking, file access monitoring and user behavior analytics. Plus I like that its auditing coverage goes beyond on-prem systems, with support for cloud environments like Azure AD as well as a broad mix of platforms and devices.
Cons
Honestly I haven't run into any real drawbacks. It helps organizations monitor user and system activities, detect threats and meet compliance requirements with features like logon/logoff tracking, file access monitoring and user behavior analytics. On top of that it expands auditing into cloud environments such as Azure AD and works across a wide range of platforms and devices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“Free yet reliable!”
Pros
A big plus is the generous free plan and the paid tiers go even deeper with a lot of detailed, feature-rich functionality. Overall it is a reliable software solution that integrates well with our environment and helps my team stay compliant while keeping close track of everything we need.
Cons
Getting started can feel pretty overwhelming at first and the learning curve is definitely steeper than with most typical software tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10