Total 23 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

30%

3

Stars

0%

2

Stars

9%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Z
Ziad

Utilities, 500+ employees

More than a year

5.0

“A dependable and flexible platform for risk management and audits”

Pros

What stands out for me is the high level of customization, plus the user-friendly interface. I also love how I can build custom templates and portals to match exactly what I need.

Cons

I feel like there aren't enough training resources. More in-depth onboarding materials would really help new users get started.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

P
Peter

Insurance, 500+ employees

More than a year

4.0

“Flexible and reliable”

Pros

We implemented Resolver in 2023 and it's been a smooth ride. We're using it more and more as we grow and it's keeping up perfectly. It's user-friendly, the layout is clean and it's flexible enough that I can tweak things to fit our needs. The reporting and visuals are pretty solid too.

Cons

Nothing major to point out, but I do think having manuals available would be really helpful.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

JQ
Jesper Q.

Information Technology and Services, 11-50 employees

Less than 6 months

1.0

“false advertising and poor tracking”

Pros

It did manage to identify a small number of visitors who didn't fill out a form but only very few. They claimed they could show us the actual visitor yet the contact data they provided was outdated and those people weren't even the real visitors which felt like false advertising.

Cons

The biggest problem is that it can't actually track the individual person, only the company and that happened for maybe 2% of the visitors.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

3

Functionality

3