Ziad
Utilities, 500+ employees
More than a year
“A dependable and flexible platform for risk management and audits”
Pros
What stands out for me is the high level of customization, plus the user-friendly interface. I also love how I can build custom templates and portals to match exactly what I need.
Cons
I feel like there aren't enough training resources. More in-depth onboarding materials would really help new users get started.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Peter
Insurance, 500+ employees
More than a year
“Flexible and reliable”
Pros
We implemented Resolver in 2023 and it's been a smooth ride. We're using it more and more as we grow and it's keeping up perfectly. It's user-friendly, the layout is clean and it's flexible enough that I can tweak things to fit our needs. The reporting and visuals are pretty solid too.
Cons
Nothing major to point out, but I do think having manuals available would be really helpful.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8