Resolver Reviews
Total 23 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars57%
4
Stars30%
3
Stars0%
2
Stars9%
1
Stars4%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Utilities, 500+ employees
More than a year
“A dependable and flexible platform for risk management and audits”
Pros
What stands out for me is the high level of customization, plus the user-friendly interface. I also love how I can build custom templates and portals to match exactly what I need.
Cons
I feel like there aren't enough training resources. More in-depth onboarding materials would really help new users get started.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Insurance, 500+ employees
More than a year
“Flexible and reliable”
Pros
We implemented Resolver in 2023 and it's been a smooth ride. We're using it more and more as we grow and it's keeping up perfectly. It's user-friendly, the layout is clean and it's flexible enough that I can tweak things to fit our needs. The reporting and visuals are pretty solid too.
Cons
Nothing major to point out, but I do think having manuals available would be really helpful.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Information Technology and Services, 11-50 employees
Less than 6 months
“false advertising and poor tracking”
Pros
It did manage to identify a small number of visitors who didn't fill out a form but only very few. They claimed they could show us the actual visitor yet the contact data they provided was outdated and those people weren't even the real visitors which felt like false advertising.
Cons
The biggest problem is that it can't actually track the individual person, only the company and that happened for maybe 2% of the visitors.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
3
Functionality
3