Resolver Reviews

“Amazing software!! Really helped us

Pros

Honestly Resolver has been a total game changer for how I manage projects. It's super easy to use and works well with everything else in my workflow. The real time tracking helps me stay on top of potential risks and the support team? Absolutely amazing. Always there when I need help and the chatbot has saved me more times than I can count. The best part? I can use it as much as I need. I highly recommend it for managing company risks.

Cons

I honestly don't have any cons with Resolver because It's amazing.

“It's a great solution for mathematical problems

Pros

Positive Excellent has been incredibly helpful for both my academic and professional work. It's a fantastic tool when it comes to solving complex math problems.

Cons

What stands out for me is its technological simplicity combined with effective problem-solving.

“Great tool for managing risks

Pros

It gave me the insight I needed to manage risks to business goals confidently and proactively. I love how it pulls all the risk data together and puts it into context for better analysis.

Cons

I really don't dislike anything about Resolver.

“A reliable and efficient risk management solution

Pros

Resolver has taken my incident tracking and risk analysis to the next level. The reporting is detailed and whenever I needed help, customer support was right there. I recommend it to any organization wanting to improve their security and compliance management. It's made risk assessment so much more efficient. The interface is easy to navigate and the automation features? Majorrrr time savers. Plus the way it integrates with other tools is a huge bonus.

Cons

The initial setup did take some time and there was a bit of a learning curve. But once I had everything configured, it worked seamlessly.

“Boosting operational resilience with Resolver

Pros

What impressed me most is the real-time reporting, it lets me keep an eye on things and act fast when needed. The risk management features especially ERM and compliance tracking, are top-notch.

Cons

I find it a bit difficult to integrate Resolver with our current system. it sometimes requires extra tech resources. Also, the initial setup process feels quite complex and time-consuming.

“Top-notch software

Pros

My experience with Resolver has been awesome overall. It's an exceptional tool for managing risks and when it comes to doing that job well, Resolver really delivers.

Cons

I definitely recommend this software. I haven't come across anything bad about it.

“This app is amazing

Pros

This site is amazing!! I recommend it to all my friends! I genuinely love using it and it comes in handy time and time again.

Cons

I have not found any issues with Resolver so farI really like it.

“I received �400 from Resolver!

Pros

I used it back when the PPI claims were big. People were getting thousands in refunds, especially if they had tons of loans. I had just a small buy-now-pay-later over four years and a similar small product so I thought it wasn't worth claiming. But with the deadline coming up, I followed a Money Saving Expert tip and sent my details to Resolver. They handled everything for free and I ended up getting �400!

Cons

For me, it's just about having the confidence to fill out the online forms and go for it.

“Excellent for solving math problems

Pros

I really appreciate the multi-language support, it's so helpful for people who aren't bilingual. It also gives quick, simple answers for subjects like math, physics and chemistry. It's been a great help throughout my college journey.

Cons

The free version comes with a lot of limitations, so I'd suggest considering the paid version if you want full access.

“A top product for risk management

Pros

This software is fantastic for managing risks efficiently. The risk tracking and insights it offers are incredibly thorough.

Cons

The initial setup takes quite a bit of time and effort.

“It's decent, though it works fine.

Pros

The layout of the new Resolver is more intuitive than the old Perspective system, while still maintaining enough similarities that learning the new system is manageable. Perspective froze, crashed and malfunctioned frequently but so far, Resolver has been more stable. The loss of shortcut keys is a major inconvenience and I really hope this feature is reintroduced in future updates. I would really like to see Resolver as a standalone program rather than a browser-based program. It would be more convenient to launch and easier to find in the taskbar when I have multiple windows open. It also would not get buried amongst other browser tabs. Shortcut keys, like Ctrl+N to start navigation mode and Ctrl+S to start the dispatch log, made usage much faster, which matters a lot when I am busy. This function has been removed in the current version, which is awful. Templates are super useful to prompt for relevant information and help maintain consistency

Cons

The removal of shortcut keys has really slowed things down. Having to use the mouse constantly makes things less efficient. Plus opening the dispatch log through the browser is annoying. Every other program I use can be set to start automatically when I boot up my computer but with this one, I have to launch it manually every time.

“Customer support is so friendly

Pros

I find Resolver super user-friendly. They keep rolling out updates and the customer service team is always helpful and friendly.

Cons

When I exit from a historic incident report, it always sends me back to page 1 instead of the page I was last viewing (like page 8 or 9). Also I think the visual graphs and statistics could be a lot more user-friendly.

“Amazing record keeping tool

Pros

It keeps track of all the incidents, corrective actions and issues across the organization. I love the Relationship graph because it's awesome to see how things connect. The Incident Summary report is super handy too, especially for tracking severity and status. It would be even better if I could export or download it.

Cons

I think it would be great if there were a feature that lets Admin users create mandatory fields for users to complete.

“A good Risk management tool

Pros

The service and support I got were excellent. My Resolver account manager always responded quickly and the ticketing and support team gave me clear direction whenever I needed it.

Cons

The system can get a bit complex in some areas. For example, building forms and understanding the back-end rules can be tough. I think it would be helpful to have some quick videos covering those trickier parts especially if feedback shows multiple users are struggling with the same things. Once you get the hang of it, it becomes easier but without technical knowledge of the back-end rules, it's frustrating to move forward.

“Convenient and effective

Pros

What I love about Resolver is how flexible it is. We started with core risk and compliance processes, but now we've expanded to cover areas like people and insurance, and we've still kept it all connected as one enterprise system.

Cons

I feel the reporting could definitely be improved. I'd love to see better designed reports that are ready to be shared directly with the board.

“Easy tool with good features

Pros

It's easy to use, has a clean interface and the reporting is simple yet effective. Just how I like it.

Cons

My only concern is how long some tickets take to get actioned especially when they get passed around different time zones internationally.

“Highly customizable and powerful

Pros

The Resolver team is always great to deal with, they're quick to respond whenever an issue pops up.

Cons

The data model can be pretty difficult to understand at times.

“A useful tool for audit follow-up actions

Pros

So far, Resolver's been a solid tool for getting action updates from owners or delegates. It's made preparing status reports a breeze, especially with the follow-up process for audit actions being automated.

Cons

I find it tedious to manually upload audit findings, recommendations and actions, hope it can be automated

“A solid risk solution for reports

Pros

I think the ease of customizing forms and reports without needing outside help is a big win. It really helps me improve and roll out new processes without much hassle.

Cons

The biggest annoyance for me is the way date fields work. If I type in the date manually, even in the correct format, it won't accept it. I'm forced to select the date from a pop-up calendar, which just feels unnecessary.

“A dependable and flexible platform for risk management and audits

Pros

What stands out for me is the high level of customization, plus the user-friendly interface. I also love how I can build custom templates and portals to match exactly what I need.

Cons

I feel like there aren't enough training resources. More in-depth onboarding materials would really help new users get started.